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My bank has replaced the money fraudulently taken from my debit card a/c by rewardsnow. From what you say, it would appear that the OFT were unable to close them down (or couldn't be bothered to do so!). Stay cool :cool:.

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  • 1 month later...

Reference: High Credit Score

 

Hi there, we recently found out that we have been getting deductions of just under 16 quid for the past 3 months from highcreditco, we checked everything (even had the IT dept check all our past junk and deleted items over past 6 months)and chased them on it, eventually threatened with the fraud dept of our CC company (which we would happily follow through on principle) and they responded within 48hrs guaranteeing that they will refund all the monies they had taken to-date... waiting now! So, the point is, you like us have been swindled, at no point did we provide our CC details and they have a very illegal and unethical manner of making coin... fight it, together we will all win!

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billea, while I have already posted on another thread about the highly dubious business practices of this company - and I cancelled immediately I realised how appalling the service was in my case - it's pretty unlikley that they would act so fraudulently - in the very legal, we're going to prison, sense - as to STEAL your details when they are making money hand over fist from the rest of us by - just about - staying within the law.

 

Possibly what happened is that someone else used your details, by mistyping and getting lucky with the card number/expiry date/CVV (millions to one odds), or delibertaely (but who'd do steal someone else's details with own their credit file!?!?! - unless they knew everything and were actually pretending to be you??????) - or you did indeed sign up but have forgotten you did so (which you seem pretty clear didn't happen).

 

perhaps to be on the safe side you might want to check if your credit file is in order using exp/equ CRAs, just in case someone has applied for credit in your name following identity theft?

To err is human: to completely mess up is my peculiar gift.

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avatari, you must work for them as this is the worsted company I have ever known, that it from me I have had 7 payments taken and NEVER and I repeat for you NEVER had any authorisation from me to take the funds.

Also you NEVER get any details of the credit check as well.

Try calling them and then come back!

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avatari, you must work for them as this is the worsted company I have ever known, that it from me I have had 7 payments taken and NEVER and I repeat for you NEVER had any authorisation from me to take the funds.

Also you NEVER get any details of the credit check as well.

Try calling them and then come back!

 

ISITME, you are welcome to your opinions but suggesting I work for them is both ridiculous and insulting - if you re-read my negative comments about the company regarding my own experience, does it really seem likely I work for them?

 

I tried offering practical advice to another cagger about checking for identity theft given the unlikely probablility of this company actually stealing credit card details to use on their own products (it would be pretty stupid of them to leave such an obvious fraud trail): I don't expect barely literate personal comments from a cagger to the effect that I am a troll/spy. While I accept you are angry with how they have taken money, directing that at me is a little unfair. Let's leave the personal comments out of this, please?

 

Oh, and I DID call them - months ago, so I am well aware of the problems, and thank you for your patronising comments. Am I welcome back? :rolleyes:

To err is human: to completely mess up is my peculiar gift.

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  • 2 weeks later...

I signed up today,

nowhere did it state a fee, i have cancelled it now but i think il have to stop my cc and my bank card. They can access your details cos i got my credit score from them. Avatari did you cancel using the link and were you charged??

 

Edit (they tell you a fee on the t&c's after you sign up)

Edited by flopper

Current Progress

 

Halifax current account - On Hold

Halifax visa - Won, settled in full 6/08

Capital One - Won settled nearly in full 5/08

HFC (Beneficial Finance) - DCA letter recieved 3/4/09 after 17 months of silence and being told account was paidoff Dec 07!!!. 1 phonecall and i recieved and offer of double what my claim was, waiting for cheque as of 16-4-09

Woolwich - Settled in full 17-5-07

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hi flopper, no i wasn't charged, I tried to cancel via site mail but got no reply so rang them and put it all in a follow up email confirming the conversation and the person i spoke to.

 

my problem with them was that after signing up techincal problems meant i couldn't access my file. i also felt that the site design once in was so amateurish and unnavigable that i didn't want anything to do with a comany like this, the fact they were so hard to contact was the final nail.

 

seemed like an incredibly poor outfit designed to make it really really hard to a) actually use the service, b) get your money back. my experience seems to be typical of most caggers by the looks of this thread.

 

flopper, they CAN'T access your credit card AND debit card details simply because they can access your credit file for you. CRAs don't have access to your payment details EXCEPT to the one card you used to pay for the service. if they have confirmed cancelled, this should be enough - as i said, this is terrible, amateurish company but not actually a [problem] site. And, if you paid by visa debit, or by any credit card, you can get the transaction reversed if they do take it as the bank is jointly liable for any losses you incur through no fault of your own (i.e. having already cancelled according to site t and cs.

 

hope this helps.

To err is human: to completely mess up is my peculiar gift.

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  • 7 months later...

Might have something to do with the news story that the company behind Highcreditscore.co.uk and and rewardsnow.co.uk, Adaptive Affinity of Edgware seem to be threatening sites that discuss customer's problems in any kind of negative way.

 

I won't post the web address of the story here (just in case!!!), but if you're interested, do a Google for "Adaptive Affinity threatening to sue me over a blog post"

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  • 7 months later...

Hello,

 

Your post came to our attention and we felt like we should comment.

 

I am a representative from Adaptive Affinity Ltd (which operates Rewards Now programme). Firstly I would like to apologise for your experiences to date.

To become a member to any of our programmes you have to physically complete the process of inputting your details on our sign up pages- there is no other way that you can become a member otherwise. In this instance it seems then that your details have been accepted, and your registration confirmed.

 

We do offer free trial periods to our programmes, which allow you to see if the programme is for you. So long as you cancel your membership within the trial period you will not be charged.

Upon successful sign up to our programme we always ensure that all key information is sent to our members to the email address they used to join the programme including repeating information on the ways that you can cancel membership.

 

Cancellation is a quick and easy process, and is effective the day that the cancellation request was received.

If you haven’t done so already to ensure membership is cancelled you will need to contact us directly via email or calling the contact centre.

If you have any more queries regarding this matter, then you (and all other readers of this post) may also use any one of these methods to contact us to gain more information on our products and services:

 

 

Adaptive Affinity Customer Services

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  • 1 month later...

Hi there

Got my bank statement today and was browsing it and saw two payments had been taken and at the same time. Quickcreditscore £19.95 and Rewardsnow £19.95. I couldn'y understand where they came from and thought I'd better check my previous statements. I was amazed to see that these exact payments had been taken every single month from February totalling about £200. I cannot ever remember having any contact from this company and feel duped. I've searched my in and outbox on e-mail to see if I'd registered for anything (even my [problem],phish, and junk mail/deleted mail) nothing at all. I really think that the BBC and OFT should be looking into this [problem] artist and shutting them down and prosecuting. It's a clearly fraudulent operation in my opinion.

 

I'm contacting my bank now and getting this debit stopped and then I'm going to pursue the bank and companies for a refund of the payments, but I don't hol out much hope.

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Has this been taken a a DD or a revolving card payment, if it is on a card credit or debit you may have to get the

cards replaced to stop the debits.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Hi

The payments were taken directly from my bank account using my Visa Debit card. If I have to change the card it'll mean changing my current account also. I've never fallen foul of any scams before so I can only imaging how many unsuspecting people have fallen for this trick. With the amounts of complaints about this company on this site and on the Compliantsboard and others, I just cannot understand why the authorities haven't yet done anything about them. Their methods are so blatently f r a u d u l e n t and underhand that any where else in europe they'd be in the dock by now and doing porridge.

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All you need to do is tell the bank that your card has been compromised and they will replace it, the withdrawals are

made using the 16b digit card no. and the last 3 digits of the signature panel security code, so you won't need to change

your current account,

I hope this helps, but do it asap.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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  • 4 months later...

looks like its still going on with this company...ive had money taken out of my account by rewardsnow whom ive never heard of,when i called them they said i registered with Quickscore of something,another site ive never heard of..after a load of phone calls etc im getting a refund,there is defo a [problem] going on somewhere,they seem to be telling everyone the same story about registering and then cancelling...when i told rewardsnow i was taking it further the cheeky bitch on the other end blatantly told me if i took it further then i wouldnt get my refund!!!! I have never put my bank details into the computor so id like to know how they got my details...theres something going on somewhere and loads of people are being scammed by them...i didnt even have a direct debit set up for them so how could they take money from my account without my permission? Something needs to be done about these [causing problems] companies as they seem to be getting away with it.And if you get the cheeky bitch i got then be prepared to be spoke to as if your stupid,hope she can sleep at night knowing shes working for a company that robs people.

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Hi, Have you contacted your

bank regarding the money

taken from your account.

If not report your debit card

as compromised and request

a new card and change of account

number.

 

Brigadier2JCS

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