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What are the regulations & Guidelines for social housing?


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Hi, I will try to make this as brief as possible:roll:

I have lived in social housing for almost 3 years since being Medically Discharged from the Army in 2007 ish?

Everything fine and hunky dory until the new finacial year and the increse to the rent, which is a massive £10 per week! Taking my rent from £93 quid a week to £103 a week.

On looking at the figures the housing association have provided, there is a massive discrepancy between what they say they have received in service charges last year to what I have actually paid, some £125.00 difference, this is how they have come to the new rent increase of £40 a month.

I have questioned them about this, and have still yet to receive any satisfactory response from them.

Don't get me wrong, I love where I live, and am very grateful for having a roof and four walls, what I do object to, and very strongly, is being ignored or fed some computer generated garbage.

 

I have asked that the housing officer visit, on two seperate occasions, both invites have been ignored.

I have also enquired about the 'fire precautions', which I pay for, what and where are they? They have replied that their are relevant emergency lights situated throughout the building, having spent some 12 years inspecting buildings for the MOD, including barrack blocks, school buildings and places of work, garages etc, I am of the opinion that no such emergency lights (Non maintained) are fitted to this building.

 

There are fourteen seperate flats over four floors, two on the ground and four per floor after that.

I also raised my concerns over the security of both the front and rear doors to the property. As I understand it, the doors should be fitted with toughened or re-inforced glass (with the metal)

Door locks are to meet certain BS requirements, and door frames as well as the doors themselves should be secure and of a solid wood nature and frames fitted secure to the jam.

 

I've had a good look around the net, even at the landlord zone but can not get any definitive answers or direction where to go for proper constructive advice.

 

Any help is, as always, very greatly appreciated :D:D

Edited by Bazooka Boo
Gremlins in the keyboard! Again!!

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hello Bazooka Boo,

 

That rent hike seems high. I wouldn't be able to say what is right as I don't know what your lease states. Plus, I'm having trouble myself with leases! lol

 

I know you've been around the net loads already and know how you feel! But, I found a site on information about social housing rent for you:

 

Setting rents for council housing : Directgov - Home and community

 

Plus, this one: Shelter, the housing and homelessness charity - choose your location

 

I couldn't go directly to the bit of information on rent (for social housing) as you have to state which region you are in first.

 

That second link can help you directly too. You can call them, or possibly email them?, but have to wait till Tuesday. I'm having to wait till then too. They can look at your lease and advise you on your rights. Most CABs can do this too, if they have a housing specialist. There is also a legal advice website too.

 

If you need help finding a CAB with a housing specialist near you, or legal advice website, let me know. Don't want to overload you all at once.

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Thanks for the Info, will take a look!:)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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The Shelter link was very useful thank you! Gleaned alot of good info from it, looks like I have to wait for another 6 weeks before I can pass it to the Housing Ombudsman to investigate. Thanks again!:D

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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