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    • Hi All, before I start I know there are similar threads of the topic I am raising, and each, of course, has its own unique scenario, which may benefit others. My case is as follows: 1. I saw a gumtree ad on the 16th of Oct 2020 for a Mercedes E220 CDI, priced at 7,500 2. I called the seller and said I will come over on the 17th of Oct 2020 to view. 3. On the 17th of Oct 2020 I went to his place where he is working and viewed the car. He is working for a major car rental company. I checked the car and of course asked the normal things to ask e.g. any insurance write-offs, loans, accidents, etc. The seller said the car is clean etc.no loan, he had a loan but all is paid off etc. and he has the papers. 4. I negotiated the car price to 6,800 because the rims were showing some signs of damage, the rear light had a small burst, cosmetics, etc. I checked all but did not see any sign of damage to the car (it's a black car, the car was a bit dirty, and the sun was already setting in) 5. We agreed on 6,800 and decided to purchase the car. We went into his office, where I paid cash, and also got a Car Sales Invoice with all details of the seller, and a V5C green slip 6. I purchased car insurance and drove off. I asked him about Road Tax and he said Road tax is paid so I have not to worry, just need car insurance. 7. On 18th of Oct 2020 I cleaned the car interior because it was really dirty inside - it took me a few hours so decided to clean the exterior the next day 8. On the 19th of Oct 2020 I went to clean the exterior and after the car was clean I noticed some parts were resprayed. I became a bit suspicious; so on the 19th of Oct 2020 in the eve, I went on the internet and run an HPI check. The outcome from the HPI did not show any accidents, insurance write-off but an outstanding Loan with Moneybarn. At this point, I thought maybe the database is not updated, etc. 9. On the 20th of Oct 2020, morning, things were going through my mind; the seller said the car is clean, no issues, no loan since he settled all etc. but the HPI reports say there is still some outstanding loan. So what I did, I called Moneybarn, and explained the situation, and gave them the contract number as well (since it was displayed on the HPI report). They said they will send me a form by email, but they cannot share any information due to Data Protection (GDPR). fair enough I thought, but what made me boil, they said they OWN the car! So, I took the car and drove to the seller where he is working. I confronted him. He said don't worry, I will handle it, he has no time, he is very busy and bla bla bla. I said what reasons do I have to trust you, you lied, and now you say you still have a debt, etc. So I said I will not leave until he has settled the debt, or repay me my money. I also asked what is outstanding, he said around 7,000. Well, since I confronted him at his workplace he may have felt the heat, he assured he will settle all soon, I said sorry, I need a date, so I said you will settle the debt with Moneybarn by 23 Oct 2020, if not, you will refund me my money. He said Ok he will do it, so I said, since I don't trust you, you will sign a piece of paper, and sign it. On the paper, he wrote "I will clear the debt for the Mercedes by Friday" and signed it. I said I am not happy and added the debt details with contract number, and also a clause that if he fails to settle the debt with Moneybarn by Friday the 23rd of Oct 2020, he will refund me my money, 6,800, and sales of the car Mercedes, license plate, will be void. Also, I said to put an initial on each amendment I made with signature. He did, and I left. 10. On 22 Oct I sent him a message, to remind him to settle the debt by Friday 23 Oct 2020 noontime and also I outlined some legal jargon I had to sent that I received from citizensadvice. 11. On 23 Oct, morning time, I received a message from the seller, he said he will not/cannot refund me the money, not to visit him at his office or place, and that he feels threatened by me. 12. Now, the dilemma/headache; a). I received the form from Moneybarn on the 20th of Oct 2020 and I have to send it back within 7 days b). the seller send me a message he will not refund the money c). is the seller holding the title with Moneybarn or did he also buy and not knowing there is an outstanding loan on it d). did he sent the V5C to DVLA since I have the green slip? e). Shall I fill in the form and sent it to Moneybarn? f). If Moneybarn has all my details they may send someone to repossess the car? 13. I decided, I will not undertake anything yet, because my mind said, go there, confront him, park the car in front of the company since I purchased it there and signed all paperwork in their office, they will call the police, the police will come and surely will not do anything but will force me to remove the car and park somewhere else, record all on camera, take all evidence, sent to Moneybarn and at the same time to the seller's employer (when I asked him to sign a letter he will settle the debt by Friday 23rd of Oct 2020, he used a paper of the car rental company, and on the back, the logo of the rental company is displayed clearly and he may have acted on behalf of the company to sell me the car, after all, I don't know if he holds the title with Moneybarn - well, this is an excuse for me to even sue the car rental company, or blacklist him with the company he is working for since it seems he is some type of manager there and he may have acted in the capacity as a sales person to sell the car to me on behalf the company....). 14. So on the 23rd of Oct 2020, I didn't do anything like described under 13....it's not my style as such I called AWH solicitors, explained all, and they said one person is specialized in dealing with such cases and will call me back after studying my case and inform me if it is something they can fight or not. So they will call me Monday the 26th of Oct 2020. I also said I want to go now and confront the seller, but she said better wait till Monday, and if they can fight the case, they will tell me the next course of action - but my funds are limited and cannot afford a lengthy battle, because if no case against Moneybarn means I will have to sue the seller to the court which will cost me. The car has comprehensive insurance and with all this saga I added on the 20th of Oct 2020 also legal insurance on top. Lengthy story, but I am trying to be as detailed as I can, and yes I should have done an HPI before buying the car, but I am from Holland and car sales work there a bit different, and this is my first time I buy from a private seller. Well, once I have sent the form to Moneybarn, I will park the car in a garage, and at this stage, I am renting a room in a house (there is one more tenant). Since I am from Holland, I am planning a trip within 2 weeks to visit my family and I will drive down with the car and in the meanwhile wait if the solicitor can be of any help. I need some advice though, I am still planning to drive down to the seller on Tuesday after I talked with the solicitor, park the car in front of the company, and confront the seller, and try to record all. I will also try to make him sign a letter that I purchased the car in good faith from him (regardless if he holds the title with Moneybarn or not but at least I purchased in good faith from him). Evidence that I have: 1. Car sales invoice 2. Paper that I made him sign 3. Gumtree ad; I could retract this from google history, but the original add removed from gumtree. At least I can show it was advertised 4. I tried to create a history of past owners, total owners including me are 5. It seems the car was also posted on gumtree before by a company in Essex (I saw on google). The reason for doing this, it is very likely that the seller purchased the car from someone else with an outstanding loan. Since then I read a lot on the internet, so please any advice is welcome to pursue my case, I paid a lot and at least I want my money back. Also what I read so far, Moneybarn is not easy to deal with...thanks in advance for any advice I can use for my case.
    • Hi   I think you need to check not just the serial number but what Meter Point Reference Number (MPRN) as the MPRN is what is registered and energy supplier go off as well as the serial number.   So you need to see what the MPRN is as well as the energy supplier it is registered with.   If you look at this Ofgem link: https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/connections-and-moving-home/who-my-gas-or-electricity-supplier   In the above link to do this check it gives a link to:   Find My Supplier: https://www.findmysupplier.energy/webapp/index.html (note you may have to complete a captcha, then input your postcode only and click find my address, when the list comes up click on your exact address, you will then see you actual MPRN and the energy supplier linked to your address)   With the above make sure and take the details of the MPRN and the Energy Supplier, better still take a screenshot/pdf the webpage.   Please let use know if on doing the above it matches your current supplier?  
    • I had exactly the same issues.   Grossly over estimated bills from January onwards.  Despite what they claim, they are effectively taking an interest free loan from their customer base to keep the company in business.   They can dress it up how they like.  It’s irrelevant if they reconcile the bills the following month because they just over bill again thus keeping a rolling interest free loan.   it took two months of constant badgering to be finally moved to a fixed DD.   Once that was done I didn’t care how much they over-estimated by.   I had raised a query with the ombudsman over the billing fiasco and they readied a complaint should I wish to proceed.   I thought everything was sorted until May/June whereby I was allegedly more in debt then I was expecting to the tune of an extra months DD.   On querying it, it transpired that even though I was on a fixed monthly DD, because the bill was generated less than 5 days before the DD was due to be taken they didn’t take the DD.   They offered £5 compensation by way of apology but wanted to take two months DD in June.  I told them where to get off.   With appalling customer service,  bills that you need a Maths degree to follow, and I do have one and still struggled, inability to follow through on any agreements, constant gross over-estimation, the missed DD was the final straw and I proceeded with complaint to ombudsman.   Prior to getting to that stage I had to quote Symbio’s own complaints procedure to them to get any sort of response.   Their final offer to me was £25 goodwill and to waive an exit fee. The offer was derisory given the time it had taken to get things sorted and the continuing ineptitude.  Also, the whole thing has dragged on so long (5 months) I was already in the final 49 days of my contract and therefore there were no exit fees to pay and therefore nothing to waive.   Anyway, upshot is, ombudsman found in my favour.  Ordered an apology and a goodwill payment. Symbio appealed but were told the decision stood.   This week I received the goodwill payment.   I promptly left an honest and truthful review on trustpilot.   The next morning I received an email from Symbio with an apology.   This was followed an hour later with an email from trustpilot saying Symbio had replied to the review.  On reading the response they have accused me of not following procedure and of cyber bullying.   The company is a complete joke.
    • why not simply tell you supplier they have the wrong meter number you been paying for usage , and ofcourse you can view this online too so its not as if you'll owe anything you might get a nice surprise and find you are owed a refund.
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:mad:Just found your site after a bit of browsing.. all very informative...and makes good reading!!

 

Anyway I've a on-going problem with Central Ticketing in Birmingham, which I'm hoping for some assistance with...

 

Parked in the free Blockbuster car park in Falkirk on 14/11/2008, and as I could see another customer remonstrating with a parking warden, I double checked the signs on display to make sure I wasn't in breach of any regulations.. There are a number of signs around the car park stating that this is a customer only car park, and there is a HUGE sign re-inforcing the fact that this facililty is for Blockbusters and 2 other nearby shops..

 

I went into Blockbusters, and emerged 20 minutes later having bought a number of item to find I had been ticketed... parking warden had disappeared!!!

 

Checking the ticket, I was found to be in contravention as I had parked my car and left the site... there is no other way to get to the shops as it is an enclosed car park!!

 

I wrote to Central ticketing immediately enclosing my reciept from Blockbusters expecting it to be written off, as I hadn't contravened any of their conditions (genuinely)....

 

Instead they wrote to me 2 months later to tell me that my appeal, "On this occasion was un-succesfull.." and that I should pay the fine or face a £135 fine which would increase due to costs and be passed on to a debt collection agency!!!!

 

I wrote to them again clarifying the situation even further stating I would not be paying the fine. I've now recieved a letter ignoring my claims which stated that they will recover the 'debt' through County Court Action, however firstly they will be employing the services of a debt collection agency.

 

How can this company be pursuing a debt which surely can't be lawful as I've committed no violation of their rules, and what will happen if the debt collectors / baillifs come to my door demanding payment???

 

HELP!!!![ATTACH][ATTACH]:shock:[/ATTACH][/ATTACH]

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As you have discovered, "appealing" is a waste of a stamp. They are never upheld.

 

Just file all their rubbish in a drawer should they be daft enough to try for court.

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Welcome to the forums.

 

You've already learned an important thing about these companies - you won't win any appeal they want your money.

 

What you have is an invoice for an alleged breach of a contract. This is a civil matter they don't have any power to fine you.

 

Contracturally they have shot themselves in the foot as the term is unreasonable - they make you break the contract by leaving site and not providing an entrance/exit into the shop.

 

I hope you sent a copy of the rceipt from blockbuster and not the original as this will not strengthen your case.

 

As for the amount £135 for a breach of contract constitutues a penalty charge - illegal under case law in this country.

 

Your best bet from this point is to cease all contact and ignore them.

 

They will persist in their "threat-o-grams" before eventually giving up. Store all their letters in case they are silly enough to take you to court.

 

I would not send any "snot-o-grams" back to them.

 

Debt collectors have no more powers than you or I to enforce a debt. They are not bailiffs and cannot force entry or take property unless you invite them to. If they come to your house you can tell them to F.OA.D.

(F Off and Die).

 

Bailiffs only become involved IF you go to court, Lose, and then Dont pay the judgement in the time allocated. It is extremely unlikely that they will take you to court.

 

Do a search on this forum for Central Ticketing. You see a number of threads. I don't recall them taking anyone to court.

 

 

  • Do not pay
  • Do not contact them again
  • ignore them
  • store all their letters and relevant documents
  • Get on with the rest of your life.

Post back if you have any questions or need some support.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Thanks for your help guys...won't bother writing to them again, and loved the FOAD!!! Think that's what'll happen should they bother to come to my door... one other thing.. how does this affect my credit rating?? had a bit of a stinker about 6 years ago and I'm just getting it back on track now!!?? Thanks again:D

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The only possible danger here is that if they do decide to put the matter to the hands of the DCA, the DCA may well begin by putting a negative entries on your credit file. This could have very substantial adverse effects for at least six years.

 

I would suggest that you keep an eye open on your credit file for this kind of trouble.

 

Let me suggest you a solution which actually, you may feel that is a load of trouble -- but would provide some fun and would give Blockbuster a real shock and maybe force them to sort themselves out.

 

Don't forget that I'm talking theoretically here, but I think that the reasoning is pretty sound :

 

I think that you have a contract with blockbusters. The contract is that if you will go into their store and use it, then while you are doing so they will provide you with a free parking space. That is the contract. You are entitled to the benefit that you get from them and you are entitled to use it peaceably. The fact that you are being hassled by Blockbuster's agent is a breach of contract. As a result of the breach you have suffered loss. Your loss at the moment is the time and the cost of writing to appeal.

 

Although this is a very small loss, I would say that technically it is enough to give you what you need to begin an action for breach of contract.

 

I suspect the blockbusters received a summons through the post, that they would take this matter seriously. They would certainly call the dogs off you. They might take a wider action to stop this kind of thing happening altogether.

 

The cost of bringing this claim would be about £30 using money claim online. It would also give you a perfect basis from which to challenge any attempt to blot your credit file.

 

This may seem a lot of trouble to you -- and frankly it is a nuisance. However for a small outlay (which you are likely to get back from blockbusters or from the courts), you could score a very serious point.

 

At the same time I would also inform the local press. I'm sure one of the local journalist will be very interested to write it up -- firstly the story of the inescapable parking fine -- and secondly the story of the person who stood up for themselves against it and to Blockbuster to court. Even if it never got to court, the story would be good

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Hello Gertrude.

 

You are utterly wrong.

 

Which PPC do you work for ? Central Ticketing or some other crowd ?

 

To the OP,

 

the paperwork from Central Ticketing that I have seen is always thoroughly in breach of Results within legislation - Statute Law Database

 

also see http://www.consumeractiongroup.co.uk/forum/parking-traffic-offences/164651-problems-ppcs-face.html?highlight=problems+ppc+face and FAQs - PPCs - fighting back. The forces are aligned

 

review their notice and any letter they send to the Registered Keeper for breaches. Also worth keeping in mind Fraud Act 2006 (c. 35) - Statute Law Database as many PPCs break that.

 

 

the chances of the Central Ticketing actually have sufficient legal rights to offer a contract for parking are very very remote.

 

By all means post back on here if you wish to take the PPC to task of any legal transgressions it may have committed. I should add that if it hasn't committed any transgressions it will be the first such case we have seen.

 

Sorry Gertrude.

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The only possible danger here is that if they do decide to put the matter to the hands of the DCA, the DCA may well begin by putting a negative entries on your credit file. This could have very substantial adverse effects for at least six years.

 

 

How can they get an entry on a credit file without going to court? This at the moment only remains an alledged debt, not an actual default on payment.

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How can they get an entry on a credit file without going to court? This at the moment only remains an alledged debt, not an actual default on payment.

 

That's what I was wondering.

If anybody who says we owe them money could interfere with our credit file, I'm sure most of the population would have a bad credit rating.

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The ticket was legally issued and need to be paid.

Thanks, always like to start the day with a good laugh!!!

:D:D:D:D:D

Please remember our troops, fighting and dying in our name. God protect them.

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That's what I was wondering.

If anybody who says we owe them money could interfere with our credit file, I'm sure most of the population would have a bad credit rating.

 

I think, but am far from certain that you have to have a consumer credit license for a start.

 

TFT

09/07/09 :)Business Studies BA(Hons) 2:1:)

 

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I think, but am far from certain that you have to have a consumer credit license for a start.

 

TFT

 

Exactly right. It's not called a CREDIT file, report, score for nothing.

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The ticket was legally issued and need to be paid.

 

*shakes head*..You sad, sad man, (maybe female but I somehow doubt it).

 

I find the fact that you arnt supposed to leave the car/car park to get to Blockbuster rather amusing !..maybe some sort of teleportation device is needed.

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:DThanks for everyones help! Gertrude... Think I'll pay the fine now that you've told me to...you're right, it was legally issued as per the guidelines and I should know better than to challenge the system, which quite obviously works..hmmm

 

Anyway, Got another letter in this week... they're really pushing now... they are now demanding the money be paid immediately or else...

 

Bottom line, I know I should just ignore them as per the advice on here, but it's hard... especially as I'm 100% in the right and it's annoying the hell out of me! I've now passed all my information to my lawyer who is gonna get a letter sent out to them.. (not sure how useful that will be, but will update on here if it works??)

 

Also sent an e-mail off to the local rag, but they've ran tons of stories about this car park, and don't want to flog a dead horse!

 

Spoke to Blockbusters staff also, who state they are powerless to assist, but told me that they recieve tons of complaints from customers including the following example which I found outrageous!!

 

10 o'clock in the morning, a guy parks his car in the car park right in front of the parking warden, brings his dog out from the boot of the car, which is bleeding heavily having been ran over by a car, and runs accross the road to the vets... comes back out an hour later, minus one dead dog. To make matters worse, the stupid woman had also attached a ticket to his bloody windscreen!! I hope for her sake that she wasn't still around when he got out!

 

Anyway, yet again another example of 'justice' being done. :lol:

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*shakes head*..You sad, sad man, (maybe female but I somehow doubt it).

 

I find the fact that you arnt supposed to leave the car/car park to get to Blockbuster rather amusing !..maybe some sort of teleportation device is needed.

Teleportation device??!! Are you mad? There's no such thing!!! Ha ha!! What I should have done was put on my cape and fly from the car park into the shop.. that way I wouldn't have walked out! (Yes Superman is real!):lol:

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Teleportation device??!! Are you mad? There's no such thing!!! Ha ha!! What I should have done was put on my cape and fly from the car park into the shop.. that way I wouldn't have walked out! (Yes Superman is real!):lol:

A teleportation device - beam me up Gertrude - No? I'll bloody walk then!

 

Of course Superman is real - like the enforcibility of the invoices issued by Gertrude and his ilk on planet perky.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Interesting theory, Excel found in court that this theory is fallacious. 'rules' - good laugh. thanks for that. And its the PPC that we say should be ignored.

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If you break the rules on the sign you have to pay. Yes, P-A-Y. Not "just ignore them". That doesn't work. How hard is that to understand?

Please explain how you come to this conclusion.

We know you are dying to tell us and clarify exactly how we have misunderstood the Law.

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Guys,

 

Re Gertie - why flatter this Jodrells one-liner posts with a response.

 

He clearly has nothing useful to contribute to the debate.

Ignore him & he will eventually go-away, just like the dubious junk invoices & empty threats these bottom feeders send out.

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