Mortgage help please

[Dai27]

Hi there, I was given this link from a kind member on this site, to post here, sorry this is so long, I copied and pasted my post where I posted in the wrong part at first.

 

Hi

 

Sorry if i should have started a new thread, being new, getting a little confused.

 

I lost my job Xmas time due to masses of job losses, like many places right now, but my wife is a full time carer for our son with autism, he is 14 years old and I have applied to many companies, just not having luck yet, so CV's and applications kept on file, fingers crossed something will come up soon.

 

Anyway now the problem, I am receiving Income based JSA, my wife Carer's Allowance, and DLA for our son, both care and mobility.

Apart from receiving those benefits, there is then child benefit and child tax credits.

 

We have a mortgage of £745 a month, and through my employment changed the mortgage to a remortgage, and the insurance, but this did not kick in on time to cover the full whack of the mortgage, about £405 of it.

 

We are currently living on the overdraft as well, where this is on the edge of it more or less, and we obviously not able to have this amount highered etc. Would not want them to do this anyway, we need to avoid further debt.

 

Anyway, when the income protection gets paid into the account, as you can imagine its going on the overdraft and by the time the mortgage is due the money is not there also because of other direct debits, with it not being paid in the same time, as this can vary by a few days.

 

I am also on depression medication prescribed by my GP and my wife High BP, where she is also on repeat medication, of course this is one worry, but although we are doing our best to make ends meet, we are now 2 months in arrears with C&G, although we are paying as much as we can when there is funds in the account, from the overdraft, but nothing is getting resolved.

 

Meanwhile we have made an appointment with the CAB, and been in touch with the MP, we have been sent some information, but need some opinions if possible.

 

We live in S Wales, and understand these rescue schemes may vary depending where you live.

We have been in touch with C&G and requested if we can for not short term Interest only repayments, as that amount of £405 should be a help for that, they said they are unable to do this until the arrears are cleared.

 

What baffles me, is that if we were not in arrears then maybe we would not be asking for this suggestion, we know they have a protocol to follow, but up to now nothing has been resolved.

And with being on JSA, we thought it would be sorted through JSA/benefits section???

 

We had never in the few years we had the mortgage missed any payments, this last 2 months has been the first ever, or missed paying anything for that matter.

 

Any help/info on this will be a great help, thank you.

Its been such a worry, the GP highered my dose of medication.

[citizenB]

Just giving your thread a little nudge. I am sure someone will be along to help you soon.

[jansus]

hi

 

A couple of things - I think from what you are saying you had an insurance policy which is helping you out financially - but it is being eaten up by the OD and fees each month?

 

I would suggest that you might be best to open a basic bank account that wont allow an OD( you can open some on line I think) and change all your income to that account and then contact your current bank and explain your current position and ask them to freeze your account as you are in severe financial hardship and your home is at risk. Now I am not an expert in this area and I am not sure what thier reaction will be - but at least you will be back in control of how you distribute your income.

 

Next pay whatever you can on your mortgage even if it is not the whole payment - if you did end up in court then the judge will know you have tried everything to try and keep your house and it is his decision what happens - not the lenders.

 

Always keep all these negotiations in writing - whether it be by email or post and start keeping a file now of everything you try and do.

 

there is a new mortgage scheme been announced today - I will see if I can find you the link.

 

I think your BS are being unfair about not transferring you to interest only - but if you write and ask them again for an explanation why - then IF you go to court you will have evidence that they are not adhering to the new protocol guidelines.

[jansus]

http://www.consumeractiongroup.co.uk/forum/bank-charges-finance-industry/195510-mortgage-support-scheme-launched.html?highlight=government+rescue+scheme

[cymruambyth]

Hi Dai

How are you and your family coping? Has the advice you have been given been of any help or do you want some more people to look in.

Shame about Ryan Jones and James Hook!

Cymru

[Dai27]

Thank you all so much

 

You have all been most helpful indeed, much appreciated.

 

We are now due to see the CAB the end of this week, we managed to get through to make an appointment, I will let you now how it goes.

 

The last few times we have called and the doors have been closed, so we thought it would be best to make sure we have an appointment.

 

This new mortgage scheme looks hopeful, is that for Wales also does anyone know.

 

I am still confused by why they are not able to sort out on short term about interest repayments, where they say we have to clear the arrears first, this was C&G (LLOYDS), if we did not have arrears we would not have been asking, before my job loss, we never ever missed any repayments, but today I did call them just to make a payment of £60, I will try to make a payment next week as well, its not a lot, but we are trying to make an effort in doing all we can.

 

Are there dates for when the mortgage scheme starts?

 

Thanks to Cymru, Jansus and CitizenB, I will keep you posted and will take your suggestions into consideration, some great ideas there, cheers.

[citizenB]

 

Are there dates for when the mortgage scheme starts?

 

 

 

 

 

Was launched yesterday, 21 April

[cymruambyth]

Hi have you been to the CAB yet or is it tomorrow? Post any advice that you are given then hopefully you will get more feed back.

Have you followed up the suggestion from jansus about a basic bank account? If you can seperate your funds from your b/acc and mortgage then you would get some control over where the money goes.

Best wishes, C

[di0430]

Hi have you been to the CAB yet or is it tomorrow? Post any advice that you are given then hopefully you will get more feed back.

Have you followed up the suggestion from jansus about a basic bank account? If you can seperate your funds from your b/acc and mortgage then you would get some control over where the money goes.

Best wishes, C

 

 

Hi

Thanks for your post.

 

I actually contacted the CCCS today and gone through everything, they were also very good and helpful.

We did then contact the CAB to let them know we have gone through this with the CCCS and they said it was probably the best thing to do anyway.

 

We have a mortgage counsellor arranged through CCCS - contacting us on the 14th May to get down to sorting this out, as today we were going through the outgoings and incomings, they state to continue until we have the appointment to pay what have been arranged £60 until this is resolved and was given a ref number to give to creditors, in case they need to contact them to know we are trying to get this sorted out.

 

We made a payment of £60 towards the mortgage this week and work out we can do the same for the next few weeks - until the appointment.

 

It a great idea about another bank account, and we do think this is a good idea, even though we have no spare funds to go in there, would it be best to transfer all what is paid in like the benefits etc into a new account as right now we are living on an overdraft which is also due to end?

 

We will then of course bring this up to them on the next appointment.

Wonder though if we will have trouble with opening a new account, as I take it we have to have some money to put in there?

 

Thank you once again.

[citizenB]

Sounds like things are moving in the right direction for you di0430:)

 

If you are receiving benefits then you can have them paid directly into a parachute account. You can start a basic bank account with another bank, I think you only need to start it with a minimum amount if they know you will be having your benefits paid in directly, then that should be ok.

 

Is your mortgage with the same bank/lender that you have the overdraft with ?

[di0430]

I have posted as my hubby asked me too lol (dai), sorry I should have mentioned this, sometimes we end up posting on each others names as well lol.

 

Yes its all moving forward and its a relieve, thanks.

 

Sounds like a great idea on the separate account though.

 

Yep the overdraft, 2 unsecured loans, and mortgage with lloyds (C&G).

I understand that lloyds are one of those opted for the mortgage scheme, so take it they sort this for C&G.

 

Will need to look more into another bank account.

So if we leave the mortgage where it is and transfer the incomes which is just benefits at the moment to a new account??

Is that about right?

 

Cheers folks.

Golly its like a huge weight being lifted lol X

[jansus]

The Post office card account is a good one if you just want to pay benefits in and then at least you will have control over where that money is distributed.

 

Co-op and most other banks have "basic " accounts - or and every one should keep this in mind - do you have a credit union near you .

 

Why give the banks the business when you dont have to

[citizenB]

I am really pleased that things seem to be a little less stressful for you.

 

Jansus that is a good idea re the Credit Union. They pay a yearly or half yearly bonus as well dont they ?

[Ell-enn]

You can search for a credit union near you here: ABCUL

[di0430]

Thank you all for your posts.

 

Yes a post office account is a good option......cheers.

 

And a Credit Union, will have to check this out, not heard of them to be honest, but will check them out, thanks so much everyone.

[cymruambyth]

Hi Di dand Dai (?)

Glad to see that you hopefully getting some control back in your lives. When this is sorted, the next step is to hopefully cut down some of your medication.

Best wishes, C

[di0430]

Hi Di dand Dai (?)

Glad to see that you hopefully getting some control back in your lives. When this is sorted, the next step is to hopefully cut down some of your medication.

Best wishes, C

 

 

Hi there and thank you so much, yes that would be good lol.

 

Even though I am not sure what the CCCS will do exactly at this point yet, but should know more in May when we next hear.

 

As this is all new, I have no idea how they tend to these matters, going by the CCCS website they liaise with them and a we have to make a payment to CCCS themselves, as they state they try to get the creditors to freeze on the interest, if this is the direction they will end up taking, I imagine maybe on the unsecured loans etc, and we will have more to pay on the mortgage, that would suit us fine, not sure about the overdraft though as that is quite hefty.......

 

Whatever they do, its going to be for the best, and we do not ever plan to take our credit again, okay no-one knows whats to happen ahead, due to job losses etc, where you think its safe....but we all learn, and this have made us learn for definate.

 

We are also awaiting a case from the FOS, credit card ppi from an old account, its upheld and moved onto the ombudsman, (lloyds) again...., they did not respond to the adjudicator, but that would really come in handy for the mortgage payment now at least.

Fingers crossed we will get some good news soon.

 

Whatever claims we do win, its all going to go on debts, oh and the spare to be donated on here to what we will be able to manage when the time comes, want to get all this behind us.

 

I think its time to get an new account just in case they decide to close it down, you never know do you? X

[cymruambyth]

Another night owl. Having had troubles with LTSB for about 7 years I would say definately have a parachute account as you can not trust them. When you get the money from your ppi try and mve it from LTSB as quick as you can so that you can control how and when it used.

Nos da, C

[di0430]

Another night owl. Having had troubles with LTSB for about 7 years I would say definately have a parachute account as you can not trust them. When you get the money from your ppi try and mve it from LTSB as quick as you can so that you can control how and when it used.

Nos da, C

 

 

Yes will do, think it will be for the best. Cheers.

 

There are quite a few insurances we also have with them, such as House Ins, Scottish Widows Term assurance, Dai has a life ins, the way its going we will look elsewhere for them also.

Besides Dai taken this life insurance out at over £45 a month with them being then a Steel worker when he was working, and it being a risky job when taking this out, I'm sure there are many cheaper options out there.

 

I think there are a lot we can cut out or cut down to be honest, I know its always best to have cover but surely a lot cheaper, we need to work on it, wonder if its best to wait to see what CCCS say first?

 

Nos da, catch u tomorrow I expect and thank you once again.

Sleep well X

[di0430]

Hi everyone hope all are well.

 

Just want to give you an update on mine and hubby Dai's in regards of a few issues with creditors etc.

 

Looking into opening a new bank account tomorrow, fingers crossed they will have us lol, although we are still deciding on the best bank or BS.

 

Anyways, as you know we have an appointment with CCCS on the 14th May, we did ring them to ask if they have an earlier appointment as we are getting very desperate, but unfortunately they are choco-bloc.........its understandable.

 

We have 2 unsecured loans to come out of the bank account, one tomorrow and another in a few days time.

 

We rang the department of lloyds last week to told to speak to the branch manager when she returned, that was today, so we called into the branch, explained the situation with CCCS, that they will be dealing with matters on the 14th and suggested we asked all creditors to freezer or block the direct debits coming out on the loans, and for us to pay a token payment, so we have more to pay towards the mortgage, with the mortgage being a priority payment, again until this is also sorted out on the 14th.

 

We gave the CCCS client ref number and the branch manager asked who was CCCS ???

And said she does not need no ref number and cannot help us !!!

 

Then she gave us a few lloyds tel numbers for us to contact, so we returned home and rang them, only to be pushed from one to another 5 times, and lastly told the branch manager is to sort this out , so again we explained we had already been the bank earlier and was given telephone numbers.

 

We then decided to call the CCCS again, they did have a look to see if any cancellations came up in the meantime and pm'd with a letter to send to the creditors, she said they should comply, but other than that there is nothing anyone can do until we have our proper appointment on the 14 May.

 

I am so angry, we can't help the situation right now, hubby doing his best looking for a new job, me caring for my son with autism and we are living on benefits, I know there are always some worst off, but now they should be helping people more than ever, due to this recession, lloyds are supposed to be one of those.

 

I don't feel we have been treated fairly and think I should take this further, so any ideas folks, could I contact both the FOS and the FSA, cheers.;-)

 

Oh yes and another thing (sorry this is so long) lol, we are living on the overdraft where its almost used, when we open this new account, do we transfer all benefits payments into the new account?

And obviously leave the current lloyds account open, because of the overdraft?

 

Thanks again.

[louise1111]

Hello!

I opened new account with nationwide. Phoned the benefits people I.e childrens allowance etc. And it was all set up straight away. I had an overdraft with hsbc that I left open but amazingly they have not come after me for-yet!!

[cymruambyth]

Hi again, when we first started having problems several years ago, we were with LTSB and they were very unhelpful and were one of the reasons for our problems. At the time, Nationwide were one of the accounts recommended to us, otherwise go for a basic account.

As soon as we had our new account we stopped everything through Lloyds and started to try and regain some control.

PS We ars still battling LTSB and their various associates:p

[di0430]

Hi and thanks for your replies.

 

I am today getting everything together for the new account, its between Nationwide and Abbey National.

 

We are to go first thing in the morning, by the time I write everything down, the DD's to take over, even though we should have done this before now really, but been veryyyyyyy stressed with lots of other things creeping up.

 

My hubby lost his cousin just recently, she was autistic, losing her did not help matters, bless.

 

So I take it then I have to still keep the current account open for the time being and transfer all the bens to be paid in the new account?

 

Sorry this is all new to me, as I have been with lloyds for 18 years or even longer.

And only used to running one bank account.

And CCCS cannot do anything until our appoinment 14 May.

 

I will keep you all posted anyway, thank you all.;-)

[citizenB]

If you hve an overdraft with LTSB, they wont let you close the account. However, there is nothing to stop you from openeing another account. Get all your benefits transferred immediately you have a new account number. They are usually very helpful as louise above has advised.

 

Probably best not to contact LTSB by phone again, unless of course you have the facility to record the calls.

[di0430]

If you hve an overdraft with LTSB, they wont let you close the account. However, there is nothing to stop you from openeing another account. Get all your benefits transferred immediately you have a new account number. They are usually very helpful as louise above has advised.

 

Probably best not to contact LTSB by phone again, unless of course you have the facility to record the calls.

 

Hi there Citizen.

 

Thank you so much for this.

 

So I have to take a copy of the bens numbers to the new account and contact all to change the details for ASAP then, can I do this by ringing them as soon as the account has been finalised.

 

Do you know how long it takes for them to send the details, cheque books and debit cards, or do they all differ, due to the bank hols then?

Thanks.

 

We don't plan on spending lol, but just for food shopping reasons, cheers again.;-)

 

DMP got back and said they take all unsecured debts into account, so that will be a real help for us and with a bit of luck my hubby will find new employment soon, where we plan to make more payments towards the debt and the mortgage as top priority.;-)