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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
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    • Hello,  I received the standard letter.  I don't understand No. 3: If this is in relation to a ticket irregularity, then if you were unable to produce a pass because you did not have it with you or if your pass was withdrawn because you were unable to produce a valid photocard to accompany it, please enclose a photocopy of the pass/photocard with your reply. Question: do i enclose my photocard? my partner's freedom pass was confiscated.
    • LFI is spot on. In fact you could sue UKPC for breach of GDPR, as UKPC knew full well right from the start that their case was hopeless.  They should never have asked for your details from the DVLA. Take some time to think if that is a road you want to go down.  
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Fingers Vs Barclaycard


Fingers60
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Hi Slick

 

Any further thoughts ?

 

Cheers

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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On it ..............

 

Will come back with suggestions asap.

 

8)

We could do with some help from you

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On it ..............

 

Will come back with suggestions asap.

 

8)

 

Thank you !

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

Can you confirm if there was any PPI on this a/c.

 

Have you yet claimed, or do you intend to claim, back any PPI which you think may be inappropriate for you.

 

8-)

We could do with some help from you

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Hi Fingers,

 

Can you confirm if there was any PPI on this a/c.

 

Have you yet claimed, or do you intend to claim, back any PPI which you think may be inappropriate for you.

 

8-)

 

Hey Slick

 

Never had PPI on the a/c.

 

No missed payments ever so no charges / default fees to reclaim either.

 

Rgds

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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hey slick

 

any ideas / thoughts from the team?

 

cheers

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

I'll see if anything further can be added over the w/end. Bit late now and trying to log off. :oops:

 

8-)

We could do with some help from you

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Hi Fingers,

 

I'll see if anything further can be added over the w/end. Bit late now and trying to log off. :oops:

 

8-)

 

ok tyvm really need some ideas

 

:!:

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

Discussions about your case have led to the following opinions:-

 

1. It's felt that your own sol'rs should accept some responsibility as it was they who suggested you should continue to the point that you did, and not withdraw earlier. Personally, I think you could either ask them to contribute towards the later costs accrued by the Defendant bank or ask them to negotiate the costs down without charging you any more for the negotiating work.

 

2. You could ask the court to make a determination on costs, making whatever points you can in your favour. For example:-

 

BC's intransigence in providing a copy of your credit agreement that was in any way personal to you.

 

BC did very little about the Application hearings apart from seek a late adjournment because they were unprepared.

 

You withdrew the Application as soon as the Kneale case was won by Barclays, on appeal.

 

BC's suggested costs seem high as they would seem to have done very little on your personal Application and they had similar cases on which to base their actions in your Application.

 

The suggestions in (2) above are my own personal thoughts and should be taken with a large pinch of salt as I'm in no way legally qualified.

 

But it is definitely thought that yours sol'rs should be giving you some help and/or guidance without charging you further.

We could do with some help from you

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                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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Hi Fingers,

 

Discussions about your case have led to the following opinions:-

 

1. It's felt that your own sol'rs should accept some responsibility as it was they who suggested you should continue to the point that you did, and not withdraw earlier. Personally, I think you could either ask them to contribute towards the later costs accrued by the Defendant bank or ask them to negotiate the costs down without charging you any more for the negotiating work.

 

2. You could ask the court to make a determination on costs, making whatever points you can in your favour. For example:-

 

BC's intransigence in providing a copy of your credit agreement that was in any way personal to you.

 

BC did very little about the Application hearings apart from seek a late adjournment because they were unprepared.

 

You withdrew the Application as soon as the Kneale case was won by Barclays, on appeal.

 

BC's suggested costs seem high as they would seem to have done very little on your personal Application and they had similar cases on which to base their actions in your Application.

 

The suggestions in (2) above are my own personal thoughts and should be taken with a large pinch of salt as I'm in no way legally qualified.

 

But it is definitely thought that yours sol'rs should be giving you some help and/or guidance without charging you further.

 

Thanks very much that is useful feedback.

 

Ok well my sols have been adament that if they want me to continue to act they will charge £300ph. They have distanced themselves now from the advice / support they gave me on my disclosure application. So the only way to get them to share costs / or work for free would I guess be to make a complaint agaisnt them first and if no joy to the law society.

I guess the question would be:

 

a) would you want the sols to negotiate the point or

b) i deal with Barclays sols directly

 

Will it really make much difference to the outcome as to who negotiates?

 

I guess If I settled with Barclays I could also go back to my sols afterwards and ask for a contribution?

 

Next thought:

 

So I guess I / my sols should be writing to to Barclays sols and offering a reduced settlement on the basis of my above points etc and if they dont agree then i ask the court to decide on costs? Should i say to barclays sols that if we cant agree I will ask the court to decide?

 

Also, is there any point in involving the FOS or now it has gone to court it is out of their juristiction?

I notice on the FOS complaint forms that they ask "has their been any court action relating to my complaint" and to enclose all documentation in relation to etc. Could I get the FOS involved to help resolve?

 

Thanks guys !

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

As court action has been started, I think you are past the point where the FOS would involve themselves. After all, this is not about the credit agreement - it's about you discontinuing court action and the costs involved.

 

Going back to the sol'rs after you've negotiated with Barclays re costs is, I think, a non-starter. The sol'rs will surely say no to that.

 

Have you written to your sol'rs or only spoken to them. If you've not yet written to them, I would do so now stating that you believe they have some responsibility in the matter as they advised you to proceed. Suggest that they should shoulder some responsibility and in recognition of this, they should either:-

 

1. Negotiate, free of charge to you, to reduce the costs.

 

2. Share responsibilty with you for costs.

 

3. Take the issue of costs into court for assessment if they think that's a good option.

 

If they will not assist, then you will have to consider your remaining options.

 

You could still negotiate directly with Barclays.

 

If that fails, I would personally favour asking the judge to rule in the matter and argue my case as best I could.

 

But I also have to echo what others on the Site Team have said, which is that we are beyond the limit of our knowledge on this. These are merely our thoughts in the matter.

We could do with some help from you

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hi guys

 

I have emailed you all a copy of my correspondence and will await feedback !

 

cheers

 

Fingers 8)

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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HI Fingers,

 

We're on it !

 

8)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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HI Fingers,

 

We're on it !

 

8)

 

Awesome lets do this !

 

:smile:

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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  • 1 month later...

hey guys

 

just wondered if you had a chance to read barclays response to my letter ?

 

any thoughts before a write a reply?

 

:!:

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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You have mail !

 

8-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 3 months later...

Hi Guys!

 

Ok so the long awaited outcome...

 

As you know I was basically facing £4k of legal costs...up the river without a paddle!

 

In the end i borowed money from family to repay the debt in full + offered Barclays a very nominal amount to cover their costs (just as a matter of principle)

 

So thats how the story ends for me, financially im much better off as the loan from family is interest free and I have avoided the bulk of the banks legal costs ...

 

I have to say my days of taking banks to court are over.......well for now at least !

 

Thx to all for your help on this thread, it has been a bumpy ride and I appreciate the support.

 

Kind rgds

 

Fingers

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Well done in getting to journey's end Fingers, even if it wasn't the smooth ride you first thought it would be.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks guys !

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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