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    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
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Fingers Vs Barclaycard


Fingers60
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Hi Slick

 

Any further thoughts ?

 

Cheers

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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On it ..............

 

Will come back with suggestions asap.

 

8)

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On it ..............

 

Will come back with suggestions asap.

 

8)

 

Thank you !

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

Can you confirm if there was any PPI on this a/c.

 

Have you yet claimed, or do you intend to claim, back any PPI which you think may be inappropriate for you.

 

8-)

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Hi Fingers,

 

Can you confirm if there was any PPI on this a/c.

 

Have you yet claimed, or do you intend to claim, back any PPI which you think may be inappropriate for you.

 

8-)

 

Hey Slick

 

Never had PPI on the a/c.

 

No missed payments ever so no charges / default fees to reclaim either.

 

Rgds

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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hey slick

 

any ideas / thoughts from the team?

 

cheers

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

I'll see if anything further can be added over the w/end. Bit late now and trying to log off. :oops:

 

8-)

We could do with some help from you

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Hi Fingers,

 

I'll see if anything further can be added over the w/end. Bit late now and trying to log off. :oops:

 

8-)

 

ok tyvm really need some ideas

 

:!:

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

Discussions about your case have led to the following opinions:-

 

1. It's felt that your own sol'rs should accept some responsibility as it was they who suggested you should continue to the point that you did, and not withdraw earlier. Personally, I think you could either ask them to contribute towards the later costs accrued by the Defendant bank or ask them to negotiate the costs down without charging you any more for the negotiating work.

 

2. You could ask the court to make a determination on costs, making whatever points you can in your favour. For example:-

 

BC's intransigence in providing a copy of your credit agreement that was in any way personal to you.

 

BC did very little about the Application hearings apart from seek a late adjournment because they were unprepared.

 

You withdrew the Application as soon as the Kneale case was won by Barclays, on appeal.

 

BC's suggested costs seem high as they would seem to have done very little on your personal Application and they had similar cases on which to base their actions in your Application.

 

The suggestions in (2) above are my own personal thoughts and should be taken with a large pinch of salt as I'm in no way legally qualified.

 

But it is definitely thought that yours sol'rs should be giving you some help and/or guidance without charging you further.

We could do with some help from you

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Hi Fingers,

 

Discussions about your case have led to the following opinions:-

 

1. It's felt that your own sol'rs should accept some responsibility as it was they who suggested you should continue to the point that you did, and not withdraw earlier. Personally, I think you could either ask them to contribute towards the later costs accrued by the Defendant bank or ask them to negotiate the costs down without charging you any more for the negotiating work.

 

2. You could ask the court to make a determination on costs, making whatever points you can in your favour. For example:-

 

BC's intransigence in providing a copy of your credit agreement that was in any way personal to you.

 

BC did very little about the Application hearings apart from seek a late adjournment because they were unprepared.

 

You withdrew the Application as soon as the Kneale case was won by Barclays, on appeal.

 

BC's suggested costs seem high as they would seem to have done very little on your personal Application and they had similar cases on which to base their actions in your Application.

 

The suggestions in (2) above are my own personal thoughts and should be taken with a large pinch of salt as I'm in no way legally qualified.

 

But it is definitely thought that yours sol'rs should be giving you some help and/or guidance without charging you further.

 

Thanks very much that is useful feedback.

 

Ok well my sols have been adament that if they want me to continue to act they will charge £300ph. They have distanced themselves now from the advice / support they gave me on my disclosure application. So the only way to get them to share costs / or work for free would I guess be to make a complaint agaisnt them first and if no joy to the law society.

I guess the question would be:

 

a) would you want the sols to negotiate the point or

b) i deal with Barclays sols directly

 

Will it really make much difference to the outcome as to who negotiates?

 

I guess If I settled with Barclays I could also go back to my sols afterwards and ask for a contribution?

 

Next thought:

 

So I guess I / my sols should be writing to to Barclays sols and offering a reduced settlement on the basis of my above points etc and if they dont agree then i ask the court to decide on costs? Should i say to barclays sols that if we cant agree I will ask the court to decide?

 

Also, is there any point in involving the FOS or now it has gone to court it is out of their juristiction?

I notice on the FOS complaint forms that they ask "has their been any court action relating to my complaint" and to enclose all documentation in relation to etc. Could I get the FOS involved to help resolve?

 

Thanks guys !

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Hi Fingers,

 

As court action has been started, I think you are past the point where the FOS would involve themselves. After all, this is not about the credit agreement - it's about you discontinuing court action and the costs involved.

 

Going back to the sol'rs after you've negotiated with Barclays re costs is, I think, a non-starter. The sol'rs will surely say no to that.

 

Have you written to your sol'rs or only spoken to them. If you've not yet written to them, I would do so now stating that you believe they have some responsibility in the matter as they advised you to proceed. Suggest that they should shoulder some responsibility and in recognition of this, they should either:-

 

1. Negotiate, free of charge to you, to reduce the costs.

 

2. Share responsibilty with you for costs.

 

3. Take the issue of costs into court for assessment if they think that's a good option.

 

If they will not assist, then you will have to consider your remaining options.

 

You could still negotiate directly with Barclays.

 

If that fails, I would personally favour asking the judge to rule in the matter and argue my case as best I could.

 

But I also have to echo what others on the Site Team have said, which is that we are beyond the limit of our knowledge on this. These are merely our thoughts in the matter.

We could do with some help from you

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hi guys

 

I have emailed you all a copy of my correspondence and will await feedback !

 

cheers

 

Fingers 8)

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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HI Fingers,

 

We're on it !

 

8)

We could do with some help from you

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Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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HI Fingers,

 

We're on it !

 

8)

 

Awesome lets do this !

 

:smile:

 

F

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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  • 1 month later...

hey guys

 

just wondered if you had a chance to read barclays response to my letter ?

 

any thoughts before a write a reply?

 

:!:

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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You have mail !

 

8-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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  • 3 months later...

Hi Guys!

 

Ok so the long awaited outcome...

 

As you know I was basically facing £4k of legal costs...up the river without a paddle!

 

In the end i borowed money from family to repay the debt in full + offered Barclays a very nominal amount to cover their costs (just as a matter of principle)

 

So thats how the story ends for me, financially im much better off as the loan from family is interest free and I have avoided the bulk of the banks legal costs ...

 

I have to say my days of taking banks to court are over.......well for now at least !

 

Thx to all for your help on this thread, it has been a bumpy ride and I appreciate the support.

 

Kind rgds

 

Fingers

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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Well done in getting to journey's end Fingers, even if it wasn't the smooth ride you first thought it would be.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks guys !

The Story So Far...

 

Barclaycard - Fingers Vs Barclaycard

Egg - Egg Credit Card CCA Agreement - help

Halifax - Halifax Credit card CCA

IF - CCA received

Lloyds - Lloyds CCA

MBNA-CCA received, challening

Virgin - Virgin Card CCA May 2006 - Help Required

 

OH Barccard - 2 s78 letters, on 2nd cpr

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