Freedom Direct has ceased trading

[Thailand]

Freedom Direct Holidays goes bust | Money | guardian.co.uk

 

Unfortunately, Freedom Direct Holidays Ltd has today ceased trading (as of 16 April 2009).

Passengers who have booked a holiday with Freedom Direct Holidays Ltd are fully financially protected. Freedom Direct Ltd operated as a full member of ABTA (F5038) and ATOL 9740.

All customers who have booked a package holiday with Freedom Direct Holidays Ltd are bonded under ATOL number 9740, and are advised to contact the CAA on the following number 020 73797311.

All customers who have booked a flight, accommodation or a package holiday with any ATOL bonded company, with an ATOL number other than 9740, are advised to contact ABTA on 01243 621500.

Freedom Direct Holidays traded under the following online brands:

 

Freedomdirect.co.uk

Freedom-direct.co.uk

Snowdeals.co.uk

Holidaysyoulike.co.uk

We would like to apologise for any inconvenience caused to our customers and to thank the many people who have booked holidays with us over the last 12 years.

Yours sincerely

Martin Jones

CEO

Freedom Direct Holidays Ltd

 

Those who paid more than £100 on a credit card will be covered by section 75 of the Consumer Credit Act and will be able to get their money back from their card provider. If your card provider is a little confused and believes that the refund can only come through ATOL, tell them they are incorrect, they need to check their facts and you'd like to speak to a supervisor.

 

Those who used a Visa debit card, or paid less than £100 on a credit card, should be able to get a refund under the charge-back scheme - users of other debit cards, however, have no protection.

 

If you have travel insurance, check your policy. The majority will not be able to make a claim, as cover against airline failure does not come as standard.