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    • One of the things that we will need to discover through a statutory subject access request is how they verified the identity of this mystery person. Presumably that person couldn't actually give any ID so does that mean that the inspectors simply took her word for it? It will be useful to know the answers to these questions because all of these companies have duties to process your personal data accurately. If they failed to do that then they could be liable to you for the distress caused as well as any other damage. I'm just trying to envisage a scenario where a ticket inspector stops a young woman who then says that she's been travelling without a ticket. The inspector asks her her name and address and she gives the false name and address. The inspector then asks her to verify this by identification. The woman then says that she is not carrying anything with her. What happens at that point? How does it work? Does the inspector then have to take your word for it and warn her that she will be contacted with a possible sanction? If that's as far as it goes, then it seems a bit ridiculous to me that you stop somebody for travelling without a ticket – evident dishonesty. Then they give the controller their name and address which can't be verified and so the controller has to accept that and on that basis a procedure is started against the named person on the basis that the contact details which were given at the time must be true – even though that person has already demonstrated their dishonesty by travelling without a ticket. Or, are we going to find – if there is a statutory disclosure, that this person is travelling around with some documentation which identifies her as you, your husband or one of your two daughters? Which of course would be very much more serious. This is why we want a list of the rail companies – as much information as possible so that we can start forcing them to disclose information about how this all occurred. I will also be interested in sending an SAR to action fraud to see what they have done with your allegation which you made some time ago and about which you never heard anything further.
    • Evening all,   Right, just spoke to my SIL at length.....................   In response to Andy's question regarding T's & C's, that answer remains the same. The staff MORE cards and general public's cards both had the same T's & C's.   As for when he started the unofficial swiping practice, his best guesstimate is around September 2015.   Another development during our conversation, I asked him if he ever asked customers for their permission to swipe his card to claim their unclaimed points. He said he never actually asked but some regulars would forget their cards sometimes and tell him to take the points. Also, Stonegate would sometimes have promotions like half price food and drinks etc. However to claim the offer you had to have a MORE card. Again, if regulars had forgotten their MORE card he would use his for them to get the offers. I know this doesn't help his cause but in case its relevant I thought I'd offer it up.   I have impressed upon him the urgency of this now so if any more info is required just ask and I will get it.   Cheers
    • The company is called Robinson Way, it was a Barclaycard credit card.   I  moved about 12 months after Barclaycard stopped replying to my letters (re the charges, 2013) - so I did not tell them about my moving, but at the time of the original debt I was living back with my folks; so this most recent letter was sent to there, and my folks forwarded it to me - and likewise, if they had sent me anything in the interim it would have been forwarded to me.
    • I do agree with you.How sad I am right now . I wish I could go back. Mg7  
    • No way I will be doing this again. The way I’m feeling now. stealing doesn’t pay what I’m going through right now , it’s really hard. I wish I could have learned the first time. thank you for your help.   mg7  
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Me too about the bit "it's normal industry practice to call pretending to be solicitors" Pointed out there is such a thing as the 2006 Fraud Act which I think they should be reading.........pronto

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Please will everyone get a recording device put on their computer..........You can either install the device that's offered here.........or you can download free Skype & Pamela all you will then need is a cheap (£10) mic

 

You could then, without identifying the individual, place the recording in your thread for everyone to listen to............. including the many guests we appear to get

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How long will it be before the regulators stop listening to garbage about retraining, isolated incidents, against policy, investgating complaints and jump on companies such as this with both feet.

 

They made a start with ist Crud, let's have more of it.

 

David

 

PS The only good thing about LLoyds TSB is they got thoroughly shafted by Brown over HBOS. They obviously forgot about Greeks and gifts.

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I'm still wondering how Mike from Reigate will feel when LTSB terminates their working relationship with First Credit...

 

 

 

Just google 'Mike Livingstone, Reigate, UK' he's a busy fella. He's even in a forum Generating Debt Revulsion - House Price Crash forum :D:D

Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

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Just google 'Mike Livingstone, Reigate, UK' he's a busy fella. He's even in a forum Generating Debt Revulsion - House Price Crash forum :D:D

 

UK Debt Slave gives a very coherent argument that puts the other lot to shame...............I have to say isn't it so plain that those of little intellect think all debtors are crooks & constantly advocate the use of debtors prisons whilst the rest of us see past the tabloids often quoted plasma tv's or fancy cars comments used as a club to hit debtors with

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Btw - thanks to cerberusalert for the link. Interesting that 'mike' has to post a response on another forum to even find one more person to agree with him.

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Mike would appear to be one of these people that spout off with no regard for the reality of the situation, the 'shootings to good' for them variety.

 

Hope he gets as much sympathy when his own particular set of wheels come off which as he seems to have the perception of a wallbrick, is a dead cert.

 

David

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Just looked on that forum there Joncris. Think I might have to make an appearence there tomorrow.

 

Don't use big words as most won't understand

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The Grauniad had a dig again at Lowells on friday Debt collection: an indiscriminate pursuit Dear Anna Debt collection: an indiscriminate pursuit | Money | The Guardian

Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

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17 Port & Maritime Regiment RCT

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Here's hoping Lowells do get the chop. Definitely one case where, if the unemployment figures go up, it can only be for the common good.

 

Also, I decided against venturing to that Generating Debt Revulsion forum, much as it tempts me to further indignate 'Mike From Reigate'. Too little time, and too much else to do.

 

But I'm sure it won't be too long before the opportunity presents itself again and it seems to me like he's had enough of a kicking on that forum already.

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Its about time something was done!

 

The ordinary folk in this country have to rely on toothless watchdogs whilst these ***** mug genuine people who have genuine problems for genuine reasons!

 

Surely there must be some criminal element to all this and prosecutions could be made?

 

Must we tolerate this!?

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  • 9 months later...

Sorry this is over a couple of months I read that article in the times and it's terrible I am disgusted to know that the banks carry on like that. It's just good that I want to get out the sooner the better.

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