T-Mobile including 0800 and 0845 numbers in tarrifs

[majik]

Hi

 

Does anyone know when certain 0800 and 0845 numbers are going to be included in the Flex tarrif ?

 

I upgraded my contract in February 2009 and was sure that it applied to new customers. Surely i would be classed as a new customer as it's a new contract ?

[installspark]

You will need to be on a £40 pm flext plan or above to benefit from the inclusion of certain 08xx numbers in the allowance, even then you are only able to use half the allowance to pay for these calls. They are charged at 40p per min from 1st May 2009.

 

The new price plans are effective as of now for new customers, as you took out your contract in Feb you will need to change to the new flext plans through customer services.

 

It was this, in some cases 400%, increase that has caused me to leave T-Mobile a third of my way through an 18 month contract as per this thread

[Powlo1]

If you are an existing T-Mobile Customer you can migrate to the New Flext 35 - 2009 (EXISTING CUSTOMERS ONLY!)

 

Which includes the same benefits as all of the new Flext packages, £180 allowance to use on UK calls and texts, International calls and texts, O8XX nos, MMS and WnW.

 

You can give them a call and ask to migrate to this tariff.

[majik]

Im already on the flext 35 package and i renewed my contract in February 2009 so surely this should be the package im on ?

 

i will give them a call later and find out but atm i am definetly getting charged for 08xx numbers and quite a bit at that.