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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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are there any more needing moving here ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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No Martin

 

That's about it.

 

BTW, love the easter Bunny pic!!

 

PJ

PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

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Lol yes ..he has been hiding in files for the last 12 months.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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As posted by plumberjohn in your other thread mentalmini

 

 

thanks for that anyway. it was worth a try :-|

 

its still wrong how they treat prople & if i can help in any way to put a stop it it then am here :cool:

 

 

and also if i'd known that i would lose all that money then i would've sent to acer & paid for them to fit a new screen, coz it very almost paid for

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  • 2 weeks later...

I'm sure he will be around at some point today - have you tried sending him a PM?

:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

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this is a joke now another 4 letters today from bh and get this 8 weeks ago i took a tv back coz i couldnt afford it anymore and they are still charging me or this i could now wallpaper my house with the letters i have got

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well well had 4 more letters today from bh one for a item i took back about 8 weeks ago they are still charing me for this they rung me yesterday 13 missed calls i had from them in the end i answered the phone and told them again not to ring me they sed they have been trying to ring my dad as he was one of my refs and then i got upset coz ive just lost my dad and they know this im going to see a brief now asi taped the call yesterday and its on there how nasty they were well lets see if i get any calls today mite go and get a new sim card today

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Rubie08 I can't get my head around the amount of letters you are getting especially one day after the other . Whats probably happened is that you were late a couple of weeks age and now by law they have to send you a letter telling you that they have charged you a late fee. This was the very reason they gave for increasing the fees from £2.70 to £3.00. i capresune this is what happened because the computer will not generate a letter less than 7 days apart ? As for you handing back the goods and still being charged for them i would presume a simple phone call or better a visit into the shop would suffice as they are only digging a very serious hole for themselves if it was any other reason than an oversight .Possibly someone forgot to cancel this agreement but they would not charge you for it but if they did i would put my mortgage on it the money will be refunded I WOULD EXPECT THE PEOPLE IN THIS SHOP ARE IN VERY SERIOUS TROUBLE IF YOU HAVE ALL YOUR FACTS RIGHT. PADRE

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Rubie08 Sorry i meant to say that its possible you had letters from the shop one day and the second batch would be from head office regarding the late fees the next day

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well i was letter free today woooooo hoooooooo i wont get a refund on tv i took back as i stopped paying it i dont know if i can get any of my payments back that i had paid on it i dont think so liz i was told they will take u to court by the staff but then they are going to say that arnt they they also say to u they got targets to meet and if they dont they will lose there job and they wont be happy coz they have familys

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