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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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are there any more needing moving here ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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No Martin

 

That's about it.

 

BTW, love the easter Bunny pic!!

 

PJ

PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

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Lol yes ..he has been hiding in files for the last 12 months.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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As posted by plumberjohn in your other thread mentalmini

 

 

thanks for that anyway. it was worth a try :-|

 

its still wrong how they treat prople & if i can help in any way to put a stop it it then am here :cool:

 

 

and also if i'd known that i would lose all that money then i would've sent to acer & paid for them to fit a new screen, coz it very almost paid for

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  • 2 weeks later...

this is a joke now another 4 letters today from bh and get this 8 weeks ago i took a tv back coz i couldnt afford it anymore and they are still charging me or this i could now wallpaper my house with the letters i have got

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well well had 4 more letters today from bh one for a item i took back about 8 weeks ago they are still charing me for this they rung me yesterday 13 missed calls i had from them in the end i answered the phone and told them again not to ring me they sed they have been trying to ring my dad as he was one of my refs and then i got upset coz ive just lost my dad and they know this im going to see a brief now asi taped the call yesterday and its on there how nasty they were well lets see if i get any calls today mite go and get a new sim card today

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Rubie08 I can't get my head around the amount of letters you are getting especially one day after the other . Whats probably happened is that you were late a couple of weeks age and now by law they have to send you a letter telling you that they have charged you a late fee. This was the very reason they gave for increasing the fees from £2.70 to £3.00. i capresune this is what happened because the computer will not generate a letter less than 7 days apart ? As for you handing back the goods and still being charged for them i would presume a simple phone call or better a visit into the shop would suffice as they are only digging a very serious hole for themselves if it was any other reason than an oversight .Possibly someone forgot to cancel this agreement but they would not charge you for it but if they did i would put my mortgage on it the money will be refunded I WOULD EXPECT THE PEOPLE IN THIS SHOP ARE IN VERY SERIOUS TROUBLE IF YOU HAVE ALL YOUR FACTS RIGHT. PADRE

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well i was letter free today woooooo hoooooooo i wont get a refund on tv i took back as i stopped paying it i dont know if i can get any of my payments back that i had paid on it i dont think so liz i was told they will take u to court by the staff but then they are going to say that arnt they they also say to u they got targets to meet and if they dont they will lose there job and they wont be happy coz they have familys

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