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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Newbie - lift say – hardship – help!


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I am really sorry to ask a question I know will have already been asked, but I am really confused at the moment as my case was stayed in 2007.

 

I haven’t thought about it for so long I am a bit rusty!

 

I followed moneysavingexperts guide to get charges back and 2 weeks before my court hearing the radio announced banks could apply for a stay!

The amount is for a little under £4,000 over the 6 years previous to court action. I applied for stay to be lifted under hardship as I am a single mother and on benefits, I was behind on my rent, council tax and all areas of my finances but the judge’s words were “all cases are to be stayed in all circumstances” and the stay was kept and I lost. The bank carried on compounding charges and I lost total control of my finances and had to declare bankruptcy.

 

I have just received my early discharge letter from the insolvency service and feel it may be time to try again for the stay to be lifted as there are a number of debts that were not written off with bankruptcy and I am still in financial hardship.

 

I think that when I applied for the stay to be lifted last time I wasn’t prepared properly and think its best if I take each step while posting in one of the forums so I can get the appropriate advice along the way.

 

Where is the best post for me to start reading and what should my next steps be please?

(Sorry!)

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Don't bother with getting the stay lifted because there are no grounds to do so in an English court.

Focus on going bank to the bank

http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/disp_monthly.pdf

"2.

In making an assessment of financial difficulty the firm will take into account:

a.

evidence of changes in lifestyle, including loss of employment; disability; serious illness; imprisonment; relationship breakdown; death of a partner; starting a lower paid job; parental/carer leave; and starting full-time education;

b.

evidence of the following events:

i.

items repeatedly being returned unpaid due to lack of available funds;

ii.

failing to make loan repayments or other commitments;

iii.

discontinuation of regular credits;

iv.

notification of some form of insolvency or court proceedings;

v.

regular requests for increased borrowing or repeated rescheduling of debts;

vi.

making frequent cash withdrawals on a credit card at a non-promotional rate of interest; and

vii.

repeatedly exceeding a credit card or overdraft limit without agreement (and, in this regard, where a complainant has incurred over £500 in unauthorised overdraft charges in the previous 12 months, that is to be treated as indicative of financial difficulty)."

The above is from the waiver. Tick the boxes from 2(a) and 2(b) and then send a letter in referring to the previous letters and include charges since July 2007.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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The account in question was subject to bankruptcy but only the overdraft (£500) that the judge insisted upon to keep the status quo. The £4,000 was nothing to do with that as the overdraft accumulated after the stay.

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The account in question was subject to bankruptcy but only the overdraft (£500) that the judge insisted upon to keep the status quo. The £4,000 was nothing to do with that as the overdraft accumulated after the stay.

I missed that crucial point. If the account where the charges were levied were part of the Bankruptcy then you cannot claim the charges back, since effectively you gave up on all debts at the point of bankruptcy.

Did you bring up the court action with your receiver at the point you were made bankrupt?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Many thanks

So it’s not possible to apply for the stay to be lifted under the grounds of hardship?

I take it that from the answer given I can only send a letter to the bank as instructed.

What kind of response from the bank should I expect?

And what should the subsequent steps be?

Also these charges were taken directly out of child benefit payments.

Is there a specific template letter I should use?

 

Thank you!

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The receiver was made aware of the court action with the bank.

She specifically told me it wouldn’t effect the case as it was only the overdraft component of £500 to be written off.

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The bank debt wiped out with bankruptcy was for a £416.08 with newest collection centre.

On the sheet (bankruptcy petition) it asks”

Are you involved in any legal proceedings if yes pleas give brief details” and quite clearly printed below I have given details of the court case details.

 

What would be the outcome if I didn’t submit this info and what is the resulting impact with what I have stated?

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