Jump to content


  • Tweets

  • Posts

    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Hopster
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3396 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 89
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

I clicked on MAIN FORUM but no new thread button on left - can you please re-explain ? Thanks

 

Here you go, click on this link...

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?51-Egg

 

A little way down on the left hand side you will see a blue button "Post New Thread". Click on it and away you go.

 

Link to post
Share on other sites

In January 2008 Egg gave me and I believe 161,000 other cardholders

notice of termination when the accounts were not in default

and therefore no Default Notice had been issued

 

it was thought that Egg were acting outside the requirements of the Consumer Credit Act.

 

Egg said that they were acting under condition 20.2 of my Egg Card Agreement.

 

I received a Default Notice dated August 2008.

 

I believe that Egg would not had the confidence to have the case tested in court.

 

They then transferred the account to Barclaycard in April 2011

after a series of Debt Collecting Agencies had given up chasing the alleged debt.

 

On and on it went and then it went quiet for a long time.

 

Then Barclaycard wrote in February 2013 stating that the new owners of the account were Marlin Capital Financial Services.

 

It has been suggested that Egg acted outside the requirements of the CCA by invoking clause 20.2 of the Egg Agreement.

 

Is anyone else on the same path as me ?

If so what are you doing ?

Is there a deal to be done ?

Have the agreements been proved to be unenforcable ?

 

I imagine that there are another 161,000 unhappy cardholders out there.

 

I have been sent a "reconstituted"copy of a credit agreement by Marlin.

 

HELP !

Link to post
Share on other sites

Hi Hopster,

 

In the same boat as yourself apart from the fact that Marlin have still to reply to my CCA request.

 

A recon as you know is ok for a CCA request and for them to continue enforcement activity ie phone calls, letters etc but as I understand it to enforce in a Court

they need a copy of the signed original agreement if taken out pre 2007, perhaps someone could clarify ?

 

trout

Link to post
Share on other sites

Hi trout

My Egg Card dated back to early 2006 and the application was made online. There is no signed original agreement. You will doubtless get a reconstitued copy of the agreement in due course as have I. We are looking for someone who has been throught this and has had a result !

Link to post
Share on other sites

I was closed down too By Egg (one of the 161,000) was I lucky - why was I - I have yet to find one person who succesfully fought this unenforceability theory.- Have you ?

 

Mrs P was one of the 160000 that were lucky enough to have their Egg account wrongly closed many moons ago. Can anyone remember when this happened?

 

This was then taken over by Barclaycard and now is with Marlin. Seen a few threads with differing opinions of what to do, can someone please give firm correct advice as to what to do. I'm sure a lot of people would appreciate this.

 

Many thanks

 

Mr P

Link to post
Share on other sites

Hi Hopster,

 

Did you ever get a copy of the credit agreement from Egg or BC.

 

What does the clause 20.2 on the Egg agreement say exactly.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

It says "we can end this agreement by giving you not less cthan 30 days notice by post or email. If there are exceptional circumstances we can end it without advance notice. You can end it at any time by telling us to do so by post or email. In both caes the agreement will continue until you have paid all amounts you owe us"

The question is whether Egg acted outside the requirements of the CCA. It is suggested that they did - If you did back in the annals to 20th March 2010 a posting from cagger Chelsealove at 03.33 time, a solicitor, suggests that egg would be unlikely to pursue things in court/sue you/us re. non- defaulted accounts.

Link to post
Share on other sites

Hi Hopster,

 

The post you refer to is here - http://www.consumeractiongroup.co.uk/forum/showthread.php?136848-Termination-of-Egg-credit-card-agreement&p=2836424&viewfull=1#post2836424

 

If yours was an online application, the tick box is acceptable (from April 2004) in place of a signature.

 

When the card facility was withdrawn by Egg in Jan 2008, was your a/c in good order, or in arrears.

 

Do you know when you last paid anything to the a/c, or acknowledged it in writing.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

My account was in good order when the facility was withdrawn. I have made no payment for years and have never acknowledged the debt in writing - I have communicated in so far as I have asked for copies of the original CCAa and asked at least one DCA for the same. I have also consulted a solicior who has asked Marlin for the same info.

Link to post
Share on other sites

Hi Hopster,

 

You say you've made no pay't for years. Do you mean you've paid nothing since the facility was withdrawn.

 

The a/c would be Statute Barred after 6 years of non-payment and this may be earlier than when the actual Default Notice was issued.

 

So the date you last paid toward the a/c will be crucial as regards the debt becoming SB'd.

 

Can you check exactly when you last paid.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

In June 2008 I sent Egg a £1 for a copy of the CCA - nothing since. Am I not right in thinking that there has to be no contact with an alleged creditor as well as no payment made for six years for Stute Barring ?

Link to post
Share on other sites

Hi Hopster,

 

We need to know when you last paid towards the a/c balance. The £1 CCA fee payment has no effect on the a/c as regards being Statute Barred.

 

For an a/c to be SB'd, there must have been :-

 

1. No payment made to the original creditor, or to any DCA acting on their behalf, or to any subsequent owner of the debt, in the 6 years after the a/c became delinquent.

 

2. No written acknowledgement made to the OC, a DCA or debt purchaser such as an offer to make reduced pay'ts, a promise to catch up on missed pay'ts or something similar. The CCA request is NOT such an acknowledgement.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Delinquent a/c = Out of order like over limit, missed payment, bounced payment.

 

Ok, so Stat Barred won't come back into play for another 2 years, ie 6 years after the last pay't.

 

Going back to your post #9 above, CAGger Chelsealove said (s)he was a lawyer but Consumer Credit legislation was not the area in which they worked. I'm not sure a practising lawyer would be willing or able to avoid a debt in this manner. Also, with just 19 posts to their name, their contribution to CAG has been limited and we could not, therefore, be sure they were well-informed enough to give great advice.

 

I know of no water-tight way of avoiding payment of an old Egg a/c like yours and, if you want to argue that it was terminated incorrectly and unenforceable, you may have to do more research yourself.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Delinquent a/c = Out of order like over limit, missed payment, bounced payment.

 

Ok, so Stat Barred won't come back into play for another 2 years, ie 6 years after the last pay't.

 

Going back to your post #9 above, CAGger Chelsealove said (s)he was a lawyer but Consumer Credit legislation was not the area in which they worked. I'm not sure a practising lawyer would be willing or able to avoid a debt in this manner. Also, with just 19 posts to their name, their contribution to CAG has been limited and we could not, therefore, be sure they were well-informed enough to give great advice.

 

I know of no water-tight way of avoiding payment of an old Egg a/c like yours and, if you want to argue that it was terminated incorrectly and unenforceable, you may have to do more research yourself.

 

:-)

That info is really appreciated thank you. Thank you for the trouble you have gone to help.

Link to post
Share on other sites

Hi Hopster,

 

I should have said, I didn't follow that thread the whole way through.

 

It may be that there are one or more examples from other CAGgers that suggest that Marlin or earlier a/c owners may, or may not, pursue such a/c's when challenged on the basis of wrongful termination.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...