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    • No you're not doomed. It's a shame you covered up the dates and times on your PCN since they can possibly help your case when they don't comply with the requirements of the rules in private car parks. Could you please therefore include the arrival and departure times as well as the date of the offence and the date on which they alleged they sent you the PCN. The PCN does not comply with the Protection of Freedoms Act 2012 Schedule 4.since the wording should invite the keeper to pay the outstanding amount. Also I cannot see on the PCN that UKPO are the Creditor though I may have missed it since it is so unusual not to include it. The upshot is that you as keeper are no longer liable to pay the charge if the driver fails to pay within 28 days-0nly the driver is now liable. As Courts [assuming it gets that far ] do not accept that the driver and the keeper are not the same these rogues will have a hard job who was driving unless you appeal or have appealed and revealed who was driving. You did say that you weren't parked there long and had that been correct you have perhaps 15 minutes where you might have had a further. argument. As it judging by the confusing times mentioned in the wording or the PCN you were there for almost an hour? However as the light was not good and I presume the signs were not illuminated that is a reason that you could not see the sign. And did you have your blue badge showing ? Interestingly the post code quoted does not agree with the Post office one in West houghton= BL5 3JS Are there two different Tesco  car parks in Bolton. You obviously could not be in two places at the same time...............
    • Especially because you have bought the car on finance, there is probably quite a lot that you can do although it sounds as if you are maybe taking the appropriate steps anyway. However you need to give as much more information. We need to know – the name of the dealer details of the vehicle, make, model, mileage, age, price paid – 70 8K? The name of the finance company – and some dates. Date purchased, the date that you have logged this with the FOS and I'm sure there will be other questions. I suppose that you don't understand your consumer rights very well because issues like the sunroof et cetera should have been repaired by the dealership and there was no need for you to spend your own money on this. On the basis of what you have told us, I would suggest that eventually should be up to recover all of your money plus the expenses you have incurred in carrying out repairs. And in fact – you could also list out the faults which have manifested themselves so far and the money you have spent on correcting those. You are entitled to purchase a vehicle which is of satisfactory quality remains that way for a reasonable period of time. At £78,000 I wouldn't expect any serious issues to manifest themselves in this vehicle for quite a few years. Tell us also about the £2400 inspection that you have had carried out. Were you advised to do this? To do this of your own initiative? Who carried it out? That lot for a start
    • Hi Dx, I am hoping you have had an opportunity to skim through this thread. Please may I give it a humble bump for your consideration. My last date to present a WS is Wednesday the 17th. Many thanks and kind regards 🙏  
    • Hello I've got a parking ticket, see here... https://ibb.co/DfHqg9F https://ibb.co/QvqH52m https://ibb.co/pbPPdDg https://ibb.co/X2F1X25 I've been parking at a particular corner in a small Tesco car park for years. Recently they put two electric charging plugs, one where that spot is and one at the bay next door, so I stopped using them out of courtesy in case they need to be used (I use that Tesco every day and drive past every day but have yet to see anyone use them). Recently I went back to Tesco when it was reasonably dark. All the bays were full, including the three blue badge bays. I have one but none of the cars parked in the bays did, I noticed as I walked past them (nobody ever gets pulled for that because Tesco have never policed this small car park before). Since there was two free electric bay spaces, and since I wasn't going to be long (just one product), I parked into my former 'regular' spot. There was a notice on the wall but if I'm honest I didn't read it because (a) I'm thick, and (b) I honestly thought it was just telling people how to use the device (like I said, I'm thick) rather than this being a parking fine. I went back during daylight and the sign is very obvious (as you can see from the picture), although not so obvious at night, although probably still obvious enough for you to tell me "tough luck, pal". Now they want £100 or £60 if I pay quickly. Am I doomed?
    • Hi All   After a bit of advice to see where I stand. Bought a car in Sept 2022 on pcp. Been told it had a big inspection and was good to go. Had many issues with it throughout the year including trims coming off the car and sunroof not closing.   While getting the sunroof repaired at month 12, in Sept 2023, the bodyshop guy said your cars been in a bad accident. Garage said it hasn't but offered to take the car back at half of what I paid for it as long as I buy a replacement from them before inspecting it (probably damage control) (car was £78k, said they'd offer £40k "trade in value" as if doing me a favour).   Ended up getting a forensic inspection done for £2400 in Dec 2023, confirmed car was in a bad smash (write off level but unrecorded on hpi) and potentially unsafe to drive - front end is slightly bent towards 1 side, what looks like a hairline crack on the chasis, overspray, bonner with patches of filler all over it, damaged rubbers etc   Raised complaint to finance company and few weeks ago to FOS... just wondering what people's experiences have been like going through the FOS, main thing that concerns me is that it was 12-13 months after I bought the car that I realised what caused these issues and raised the issue to the garage/ finance co but the damage/ misaligned panels are actually visible in the advert photos which I saved thankfully.    Dealership has had my car for 4 weeks to let a few bodyshops look at it (without giving me a courtesy car!!!) Not giving me any updates either because I went to the FOS about it and didnt want to speak to them over the phone anymore as opposed to emails. Note: hanging trim was reported within 3 months but due to part delays it didn't come until like July 2023, within 2 months the piece came off again, claimed under repairers warranty for another replacement 6 weeks ago and within 2 weeks this time the trim is coming off AGAIN (assuming it won't stay on due to the car being actually bent out of shape slightly)   Any idea if I have a good case or if there's anything else I can do?   Thanks
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Clutch rip off (long post)


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I booked my car in 10 days ago for a new clutch, the garage called me half way to say the clutch fork, drive shaft seal and nose cone needs replaceing. I gave a go ahead and trusted his word.

15 minutes later, the garage calls me again to ask me to come down to show me my input shaft is no good and advice me for a gearbox repair, so I went and see for myself, the garage says the gearbox fault may cause input shaft oil seal to fail and gearbox oil leak. I decide not to repair the gearbox and instruct the garage to carry on the new clutch, fork, nose cone and driveshafe seal. I asked the garage to keep all my old parts, then I left the car to them overnight.

 

I collect my car on the next day, after I paid, no sign of old parts, so I ask the guy, than he went in and took a clutch fork and a nose cone out only. so where is the clutch? he claimed that he has to return it to somewhere? I know something was not right, but what can i do and the most stupid thing is I paid before inspection. I go back to my car, the clutch is the same as before, but I left anyway as im late for work, and try to work out a come back.

 

I called the garage about 30mins later to ask them to keep my clutch regardless, I will collect it tommorro. the guy sound a bit unsure but told me he will ring me back later when he found the clutch, he managed got me off the phone.

 

no phone calls from the garage as expected, so I called them on next day, to my supprise, they have my clutch and said I can come to collect it.

 

I brought a Haynes repair Manual with me, which stated my clutch is 230mm in diameter. I went in the garage, another guy brings me an old clutch, he said they have to charge me to take it away, he just keeps on distracting me by talking, but what i did was say nothing, I pulled a tape measure out from nowhere and measure that clutch plate and told him this is not my clutch, and ask him where is my clutch, another guy stepped in, then told me my clutch has been collected by the scrap metals, he then trys to blame another guy for it, and when i was about to leave, I saw 3 boxes full of old clutch laying about by their roller door, surly if they did change mine, my old clutch must be there!! very clearly these guys knows full well they were laying, I felt so powerless and just wanted all my money back, but I went blank at that time and left.

 

I dont know if i should name them, but it is a clutch fitter franchise with a green logo.

 

I have took my car to other garages to check my clutch without telling them I just had a new clutch in, I avoid telling them what I think about the clutch myself either to avoid potential influence, I just say I want to check it anyway as precaution because I brought the car not long ago. All garages said the clutch is very high and needs replacing, some garages take it for a drive and report back it slips on third gear. I even took it to one other branch of theirs and the guy report back my clutch is total burnt out.

 

I also made calls to all their branches and head office to query their policy on keeping customer's old clutch, most of them (includes head office) said they have no policy to keep customers old clutch, and they seemed rather to let the customers to take the old part than costing them for disposal.

 

All phone calls queries and clutch tests were secretly recorded by vidoe camara,

I am about to make a formal complaint to the headoffice. However, if any of you guys likes to give me some ideas or spot anything else I should do, please advise me.

 

I havent directly spoken to the branch who did my clutch yet, I want to make sure I have enough back up this time before I confront with them.

 

any ideas and precautions, please advice.

Edited by j_mat_j
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Have a close look at receipt or invoice to confirm wahat you have actaully paid for. You will need to the RAC or AA or independant engineer to report that the clutch has not been changed, some sort of positive proof to put to them for a refund or to start any sort of legal case.

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It is a Peugeot 307 HDI, Im awared the exchange system does exist, however, nobody mention this to me at the time I ask my old parts back, in fact, they never explain very clearly what exactly was the reason they want to keep it. Besides, if they want to charge me for it, they can at least tell me, NOT just give me any old clutch in the hope that I know nothing at all.

 

Its quite clear to me that the garage decide to use my faulty input shaft as an excuse for a potential near future leak, from this point on, they are no longer have anything to do with the slipping. However, the clutch is way too high and the biting point is right at the top.

 

And if you think about it, you can prove/show a slipping easily and clearly. But for biting point, only the person who sit on the driver seat knows how high/low, and the height can be arguably inaccurate and varies on a person's perception, since they are the Mechanics, I am not, they can disapprove me easily.

At the end of the day, I asked them for a new clutch, and if it does slip because of the oil contamination, lets be it, but I should expect a low biting point, right??

 

To prove them wrong, I have to take the gearbox out, the problem is, by who and who is going to pay for it, it just wasting my time and waste MY money, and should I keep using my car?

 

I am 100% convinced they just put my old clutch back on, if not, I am 200% convinced the work they did by all definition, below standard, and I deserve a refund!

 

I am getting very grumpy these days, I think these kind of people does not deserve a job at all!! and I don't even want them in the jail, cos I don't want to pay a penny of my tax towards them.

Edited by j_mat_j
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If you really are certain that the old clutch is still in place, then any costs of removing the gearbox to check will be refundable. You will, of course, have to pay the inspection fee first.

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Hi

 

OMG a Haynes Manual :eek:

 

More fiction than fact I'm afraid, if this measurment is the only basis for your complaint, then I would think long and hard about continuing with it.

 

Hammy

44 years at the pointy end of the motor trade. :eek:

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I agreed the Haynes manaul is not the best back up, but it was only part of the finding to confirm the diameter. Three UK clutch manufacturers (new and re-manufacture) and Peugeot also confirmed that the diameter of my clutch is 230mm. The measure is to confirmed the old clutch they gave me was not mine when they claimed it was, to proof them wrong so I can question their dishonesty. I believe the true purpose for them to lie was they were in the hope I would believe they changed the clutch, and from there onward, they can use 'faulty gearbox' as an excuse to refuse any future complaints(i.e. slipping), or charge me further if I ever fall for them and keep going back to them for further repairs in the future.

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  • 2 months later...

mate i have a friend of a friend who worked for the same (i suspect) green and yellow logo'd clutch fitting franchise who told me they regularly, rub grease onto a random engine part, ask the unwitting customer to come and have a look at the affected part, then if the unfortunate individual hasnt the experience or the knowledge to smell a [problem] they tell them its knackered usually with some feigned sympathy, then tell them they have the part in stock and can fix it for a reduced fee. they then would simply clean the area, go have a coffee and a smoke and charge the owner a few hundred quid.

 

never ever ever ever use franchise except maybe for tires. always use specialist garages.

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