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    • Thanks DX, I've read these a few times over. I'm feel like I'm pretty confident on the subject.   Do you think I should play dumb and quote the law of property act etc anyway?   The only thing I'm not sure about is the process now, I'm obviously very inexperienced in this and I'm not 100% sure what the sherrifs order is asking of me (post #53). Or maybe I don't need to do anything at all because I'm not submitting any documents as evidence?   The order is post #53 and I'm not sure what they mean by written submissions? is there a form or correct format/process for doing this?   Again, appreciate the help DX and sorry for all the Qs.  
    • Hmm, that is a challenge, my computer ability is limited to copy and paste, which I have included below. Is it very important? I can try and find out but I have the email reply and that is all, sorry   Friday, October 23, 2020 5:28:53 PM To: enquiries@idealwindowsolutions.co.uk <enquiries@idealwindowsolutions.co.uk> Subject: Order cancellation RF14127D   Dear Ideal Window Solutions,   On the 11 of June I signed a contract with you to deliver and install double glazed windows. I was promised to get it done within 8 weeks. The timing was very important to me, I made it very clear to you, and this was the main reason I chose your company. For all kind of reasons your promises did not materialised. After a number of phone calls and emails between us I have decided to cancel my contract with you. I am not prepared to wait any longer, also I have no intentions to install windows during rainy winter time.  Could you be so kind to refund me my deposit of £100 pounds. If after winter time you will get your problems with your suppliers solved please give me a call, maybe we can try again. I will need  new windows anyway. Kind regards,
    • An update - The salesman who has dealt with most of this is off on Mondays which never helps and the senior service person there who I spoke to last week is also off all week.   I got a call from a service advisor today confirming the booking but was concerned I was waiting - explained (again) the story and he understood but on his job card, only had that he had to investigate the tyres and not necessarily replace.  Someone either is not communicating or I've been told lies.  I have gone through the recording and the salesman clearly states he has gone to upper management, discussed it and we will be replacing the tyres and battery to sort everything out.   Sat nav will be resolved tomorrow and they'll be looking at the broken sun visor.  I have also emailed regarding the gearbox service - I have a good friend working at Audi servicing at another group and he had mentioned Audi should be carrying out servicing if due within 4 months or so and this was.  I raised it pre-collection a number of times and was shutdown each time with "if a service needs to be done, it will be done"   Fast forward to today when I got the job card to sign in advance, it clearly states: Date: 20/10/2020 (our pickup day) Carried out MPC & oil service Haldex Reqs gear oil service.   The Gearbox service is due at 38k and the car was sold at 35500 well within the 4k which is probably why their own systems have flagged it. Haldex I'm not sure - this seems to be every 20k I think so due in 4.5k.  Oil service I can't see how they did it as the service history we got from them (verified by another dealer) was from September.   Lets see what they say tomorrow - I have flagged it with the service advisor from today but got no response.   Ironically, the friend did mention they've had other POA buyers book their car in elsewhere only to be told various handover bits were not done - I thought it was typical dealer rivalry talk but maybe there is truth in it.  
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
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      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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hi this is the first time i have posted on the forum

i have been reading the posts and trying hard to grasp the information i took a lbl out last year break up of marriage desperation anyway all was ok till dec startred suffering with depression had to cease work monthly payments where 39.20 somehow through charges i accrued 240 arrears paying 40.00 per week now cant cope strugglin on my own living on ssp paying mortgage etc went to cab they are too busy didint seem to know anything bout lbl or how to advise was shocked.

i dont want to lose my car its my lifeline at minute cant afford 40.00 per week having letters and txts from lbl reminding me (as if i need reminding every day) of arrears and my default please someone help advise needed not coping this is taking over my life !!!!!

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If you get no joy try the National Debt Line they are very helpful, if you are really struggling try CCCS they offer advice and can help to get payments reduced. There are letters you can send to help stop the phone calls. I am sure someone soon will come along with lots more knowledge than I have. I know you feel helpless but you will get loads of help from the people on this forum. I have. DG:)

I have no legal training my knowledge comes from my personal life experiences

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CCCS is the Consumer Credit Counselling Service you can find them on the web check out their website. If you ring them they will make an appointment to ring you back at a convenient time and date. It may just be worth your while having a chat with them. In most cases creditors accept their offers. As everyone will tell you what you haven't got they can't have. Please try to cheer up - everyone is here to help and we have all been in the same situation - in debt - and still are. You will get plenty of advice from this forum - the advice is from everyones own experiences.:) DG

I have no legal training my knowledge comes from my personal life experiences

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Thank you i have been reading this forum for a couple of weeks only there is such a lot to read its hard to take it all in and not knowing where to start this advice will help me to now move forward i hope and try to resolve this , i have read where they just come sometimes early ie 5 am and take the car is this still happening if so how do i prevent this ? Do lbl accept offers when i have tried to negotiate they just said if i could not afford the payments i should consider letting them take my car i originally had 1300 the settlement is 8000 they said if i pay now they would reduce this to 1900 i cant believe i have been so silly

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just trying to get you back onto first page DG

I have no legal training my knowledge comes from my personal life experiences

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browneydgirl

 

first

dont panic, we are all aware on log book loans, they are becomming as bad as welcome finance,

 

ill dig out some threads and post a links for you to know how these muppetts operate,

they can be beaten as they are nothing but legal loan sharks,

 

back soon

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Please don't worry we are all in the same boat or were that's why the help from this forum is great because people have been through and are going through exactly the same emotions as you are. Try to keep your chin up. DG:)

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Thank you DG have been reading some more threads from postggj trying to wade through the information have registered with national debt line via email maybe hear something tomorrow and contact lbl again with another offer ?

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Please do not sell your car. We had a car took of us because the owner before us took a lbl on it then stopped paying. We lost a lot of money as we have no rights to the car. We now fighting to get money back.

 

If you sell the car it can be took from the new owner, they don't have a leg to stand on other than taking you to court for fraud.

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Have spoken to cccs they have made an appointment for me to speak to one of their counsellors on 28th april who hopefully will be able to help me further with this nightmare thank you for all your advice.

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Please keep reading the threads they are very useful. If you get letters etc., anything that you need help with post them on your thread everyone will take a look and help. Only sorry I don't know anything as such on this subject. DG:)

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you can go to your local court and obtain an injunction which will prevent them from being able to take your car....at the same time ask the judge for a time order which will give you more time to pay. Its not difficult but if they arrive at your door they will take ur ar so get the order NOW.

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If you knlow someone with an empty garage put it in there when you don't need it. DG:)

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browneyedgirl...you need to go to your local court and fill in a form number N1 it will cost you 150 pounds but will stop them in their tracks. you apply for an injunction on the basis that they have threatened to take your car and you are disputing their bill of sale which you believe was not executed properly..ie if you did not sign it in front of an attesting solicitor then in terms of the bills of sale act 1878 ammendement act it is void. also tel him you are having difficulties financially and ask him to freeze the intrest and ask him for and extended time order. Also tell the judge they are a company of ill repute and that the oft are minded to revoke their license. you can verify this by looking at other threads on this site that refer to log book loans...im sure this will help if you do it.

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i havnt got 150 pounds i did not sign in front of a solicitor just their rep who signed as witness i have got telephone appointment with cccs on the 28th april just hope by keep paying the 40 a week it will keep the wolves at bay go without heating on my pr payment meter rather than lose my car !!!!!

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