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    • This happened approx 18 months - 2 years ago. I have not been out of pocket. eBay instantly paid the money to me and then investigated once the buyer claimed the item did not arrive. They favoured towards the buyer and therefore made my ebay account minus £9000. Subsequently the ebay account got suspended and I since cut ties with it and no longer have access to it.  
    • Regarding "No breach of contract" where they have used E instead of F and that incorrect post code has always been there in subsequent PCNs including the first one,  does that not make it a valid point? because contract shows different postcode then PCN,  also if valid can this be moved under different section such as "No Locus Standi"? Since there is no mention of EV charging bay or its abuse in contract,  can same fact in point 3.1 be used under "No breach of contract"?  does the grace period of 10 minutes needs to be mentioned in terms and conditions signage?  
    • I am looking to help my father who has received a court summons for a RTA S87 (1) offence for not having a licence when requested to produce it by the police in December 2023 At the time of the alleged contravention my father was in the process of having his licence renewed following him turning 79 years of age in September 2023 (the licence is due for renewal every 3 years as i understand it). On the renewal application my dad disclosed a medical condition (Sleep Apnoea) and naturally, this resulted in a lot of follow up between the DVLA and his doctor, however his Doctor was not aware of any medical reason why he should not drive, and he continued to drive under S88 of the RTA. At no point was his licence revoked by the DVLA, however the DVLA did write to him in December 2023 to advise that they have been advised of another potential medical issue and asked him to provide details within 14 days or his licence may be revoked- he replied with the information and within 6 weeks his new licence was issued (the issue was not current, and is not affecting him now)   The alleged offence took place while the DVLA were processing his renewal, and given my father knew that he was fit to drive, he continued to do so. I am in some ways surprised that this has even progressed to court, because surely the fact that his license was eventually renewed in Feb-24 validates his belief that he was always fit to drive- nothing changed in his medical condition between September 2023 and the licence eventually being renewed in Feb-24.  Does anyone have any advice for how to handle this one? I have written to his doctor with a SAR to request the details disclosed between them and the DVLA, and for any other information that will help his defence. I was considering writing to the court to ask if the case could be held local to my Father, as the alleged offence took place far from his home- is this something likely to be granted?  
    • We tend to square the circle here rather than go along with the general consensus and what the media would have you believe  
    • And incidentally, the fact that you sell things and it's not your main source of income is not so far as I understand it, the legal test of whether or not you are trading.
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Foreign currency cock-up has cost me 2000 pounds! Please advise...


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Please please please help me with this problem - I need your advice.

 

Here is the main text of an email I sent to a company that sells foreign currency:

 

"Dear Mr CENSORED,

 

 

As you can see below, on 14/10 PERSON mistakenly advised me that this currency was due to be delivered on 14/12.

 

I was in Thailand at the time, but advised my mother when to expect the parcel with said cash inside – on or around 14/12. She took delivery of a parcel the day after this date.

 

This was given to my father who visited me over Christmas.

 

Only the parcel was a book I’d ordered from elsewhere. The actual currency was delivered ten days before – and had been held in the post office until the 17th – that da my father arrived in Thailand, and the day I called my mother to chase up my missing money, and she went down there and picked it up.

 

On checking my emails, I found a confirmation email from yourselves, detailing the correct delivery date. I therefore assumed I had made a colossal mistake.

 

But it was your colossal mistake, I have discovered over the weekend – from the forwarded email. You did not send me this contract until months after the order was placed, as you should have. You sent out a confirmation immediately when I ordered £1000 of travellers cheques from you later on.

 

This left me with the problem of getting the currency to myself. I needed it for the first week in Australia as the travellers cheques were to pay for a yoga teacher training course. And converting it to pounds in the UK, and then back to Aussie dollars, two months ago, would have lost me £250 value in the money.

 

So I had to arrange for it to be sent by post, and take responsibility if it went wrong, as it was my fault.

 

It was sent to my address in Thailand, but did not arrive before I left. The Thai lady in the hotel has sent it on in a pre-paid box I left her, but that was almost four weeks ago, and it has not arrived. The hostel it was sent to have not taken receipt of it, and I am currently waiting for the proof of posting from the Thai lady who sent it from there. But she is trustworthy and I know she isn’t lying.

 

I have been completely stressed out for two weeks, especially as the Thai postal system shows the parcel as ‘accepted for delivery,’ but there is no way to actually trace it after it is sent.

 

I then discovered your email today – and am now so relieved. It was your mistake that created this ****ing sorry mess, not mine, and so you have to pay for it.

 

You will need to send me $4440, in Australian travellers cheques, to the following address:

 

CENSORED

 

Please do so immediately, or I will have to forefit my pre-paid yoga course, and return home early on a new flight. This will add at least double onto what you owe me, and will result in further costs when (if I have need) to instruct a solicitor to take up my case in court.

 

Sincerely,

 

CENSORED"

 

I waited two weeks for a reply. Nothing. Then another week after emailing asking for their response. Nothing.

 

Called yesterday. The person who sent this email above, was dismissed four weeks ago. But they are not checking his emails, or sending emails out to tell you he is no longer there.

 

The manager has told me I don't have a case, which is codswallp. He suggested "some kind of compensation" before I ended the call, totally distraught.

 

What should I do?

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  • 2 weeks later...

Identical thread with replies in General Consumer Issues Forum.

 

http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/191542-foreign-currency-problem.html

 

 

 

enamae

Please note: I have no qualifications in this area and any advice offered is given in good faith.

 

 

http://www.financial-ombudsman.org.uk/publications/Ombudsman-news/40/40_setoff.htm

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