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    • When it comes to animals my heart is just shallow. Sorry to hear that.
    • go back and read what andyorch said in my above links about a DEED of assignment NOT being a Notice Of Assignment. its a general document for a portfolio of MANY debts they bought on a spreadsheet, NOT specifically relating to YOUR Agreement. but your was like all others, a single line in a spreadsheet.    the sheriff has specifically asked for the NOA and the Default Notice ...neither of which the fleecers have provided, merly a load of ole twaddle like trump does to divert attention away from those NOT being provided.   forget the stuff about LOP 1925 etc that a NOE is NOT applicable in scotland , the sheriff has asked for it..end of!!   bedtime reading particularly regarding default notice sec 87 https://www.consumeractiongroup.co.uk/forum/showthread.php?484300-Cabot-nolans-SPC-Claim-Old-Next-CAT-Debt(2-Viewing)-nbsp&p=5119630#post5119630   read from about post 70.   as for the written submission. i'll find an example later.   dx      
    • Plevin is not a calculation. its a refund of commission they got as they had a backhander of greater than 50% of the PPI sum paid for selling it on behalf of the insurance company that underwrote the PPI policy.   you are after reclaiming the PPI itself. and that is what all our PPI stuff is geared too.   have you still a copy of what you originally sent though as you don't even KNOW what plevin was , how could you have ever have asked for it.!!   pers i'd write back. (you seriously need to stop talking on the phone!!) stating quite clearly that you REJECT totally their refund under the Plevin Rules. my Claim was to reclaim the PPI a paid, not for a refund of your hidden commission!!   i give your 14 days to refund inline with the enclosed spreadsheet , else i will raise a complaint without further notice to the FOS.   please reply in Writing Only.            
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Advice needed - Final Demand

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Hi, as you are aware we are in dispute over two accounts with HSBC. We have been doing fine dealing with them so far.


Today we have received a letter re each account from each of the above asking us to make proposals for repayment. We are still making a payment on one of the accounts which gets returned every month.


They would like a reply within 14 days, it has taken 6 days for the letters to arrive (dated the same date, arrived the same day).


I will write them holding letters putting them off for the time being.


Has anyone received these letters and what is the best way to deal with them?

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  • 2 weeks later...

Ok I sent letters to HSBC, DG, & MCS basically telling them I would not be making repayment proposals until they had dealt with my complaints (all listed), explained to me why both accounts were being dealt with differently and by different departments and to treat me like an individual.


I have now received letters from MCS stating I have failed to make payment as requested (this was never requested) and they want it within 24 hours or I'll get County Court blah blah, bailiffs, attachment to earnings etc.


Also received a letter from DG funnily dated the same date just saying "URGENT please ring within 24 hours".


Yet again these letters have taken 8 days to arrive and they want a phone call within 24 hours.


Is this getting serious now or do I just write back again????


Would really appreciate a response to this one - thanks

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Hi Jimjamer

I had the same letter in the post yesterday (phone us within 24 hours etc).

It seems they're sending these out to everyone with stayed claims whose accounts were held 'in abeyance' before the test case

Edited by megatronman
spelling mistake
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Whatever you do ,don't phone them Jimjamer ... you'll only get hassle of the ear'ole ..... :rolleyes: MCS are notorious for it .....


As megatronman says they're sending them out like confetti at the moment and some people will fall for it .... but the position is the same ...if they haven't addressed your complaints they can't take you to court ..


I would write back , point out that these defaults have been marked by the CRA since xx xxx xx awaiting investigation.. and that , as the default notice has never been properly served , you would appreciate a copy of any documents which they intend to rely on in court ...

Nemo me impune lacessit



Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.



If you think I've helped you please feel free to tickle my star :-D

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  • 1 month later...

Ok I wrote back to HSBC with copies to the other morons (I think) loosing track now. As usual it took them forever to write back with their blurp of not being responsible etc etc and they don't have to provide us with anything.


Received nothing from MCS/DG with regards to their "pay within 24hrs" until last week one from DG saying:


"HSBC have now told them to take us to Court to get the money and they have given another 14 days to pay in full. or ring them to make other arrangements (payment plan)".


This is on the account which is in Court already.


Could someone please advise I need to get something in the post quite sharpish. Have been fighting this for 4 years now :evil::?

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  • 8 months later...

Hi guys this case is still trundling on. We are now receiving letters from Central Debt Recovery Unit, which I know from research on here they are also another part of HSBC. Their letters are terrible and apparently not compliant to FSA rules at all.


Over the last few months they have sent us a few offers reducing the amount we owe. Have ignored the first few - stating we are taking advice - we have now received a further offer threatening "if we don't pay by 2.2.11 they will be sending debt collectors to our door"!!!!! Thought they were debt collectors first comes to my mind.


My question is - as we have been fighting this for 4 years now do we just make a counter offer for a ridiculous amount or do we just poo poo it again????


all advice greatfully received.......

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  • 3 weeks later...

Hi, they've now written to us with a repayment plan of instalments, which is for the full amount without any charges or interest and only £20ish per month. Do we accept this and be done with it or do we keep fighting?


Would really appreciate some advice on this.......

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Hi jimjamer,this IS an ongoing saga :)


I would say if this case is still stayed in court they shouldn't be asking you for money as it's still "In Dispute" .


However , if you think you want to have closure , then you could try a smaller offer ... they'd probably take it . .. but then you'd be admitting you owe it , which you maybe don't want to do ...


Have a look again at pete's and my previous posts , see if you can glean any more ideas from them ... personally I can't see them taking you to court if your counterclaim is sitting in there waiting for them ...........

Nemo me impune lacessit



Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.



If you think I've helped you please feel free to tickle my star :-D

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  • 1 month later...

Hi, this has now gone a few steps further and I need your advice yet again. After refusing their offers of instalment plan, they wrote back referring me back to a letter of theirs, which when read by a friend who works for RBS is full of contradictions, mistakes and promises that they haven't dealt with. On her advice I wrote to all that have written to me saying I was now passing my complaint to the FOS.


I have now received letters and a trillion phone calls from Moorcroft Debt Recovery - they sound like a nice bunch of people lol


Rang the Court today to see the status of my claim to be told that it is still stayed but we can't do anything about it because of the OFT judgement.


Any advice greatfully received please on what to do next and how best to deal with Metropolitan?


Thanks in advance :-)

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