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£700 Plasma TV going faulty after 14 months...


MSKelly
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As the title states I bought a TV (LG 42PT85) from Digital-Point.co.uk in Jan 08.

Just 2 months after the standard warrant expired the set has developed what I have since found is a commonly reported fault with LG (and other) Plasma sets: a Red sparkling/dithering across the screen. At the moment it is not really noticeable from a distance, so the set is still watchable, but research shows this will get worse and the component responsible will almost certainly fail completely soon after, possibly taking others (including the display panel itself) with it.

 

So I would just like to know how I should approach this: From everything I have read I should be able to cite the SOGA in this matter and trust the retailer will deal with it accordingly (by all indications the problem is an inherent fault), but any further advise and information on the best way to proceed with the retailer in this matter would be appreciated.

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Hi, MSKelly.

 

I'll move this thread to the appropriate Forum.

 

Regards.

 

Scott.

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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My thanks (and apology). I should have looked closer when posting :oops:

 

No problem, I still get lost myself :rolleyes:

 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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