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    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
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help eviction on 26th march


louip123
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hi there

i have received an eviction notice for the 26th of this month

i got notice the the solicitors where applying for eviction a couple of weeks ago and sent a letter to both spml and the solicitors with a letter stating i could make the monthly payments plus £60 a month arrears i sent them recorded and had no reply accept an eviction notice for the 26 of march.

i owe 6000 arrears 3500 of this is arrears charges i asked if the arrears charges could be put on top of the mortgage and the £115 pound a month litigation fee suspendeed sio i could start making payments of ther contractual arrears and again i got no reply. i have since had a letter telling me not to pay any payments without their permission so i am at a loss as to what to do. can i fight them as my maternity leave finishes at the end of this month and i will be going back to work full time so will be able to increase the amount i pay off the arrears.

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Hi there, you certainly can fight it ! You need to apply to the court on an N244 form asking for a hearing to suspend eviction. I can help you with the form - Q.10 is the most important part. You can download the N244 form here : Her Majesty's Courts Service - Home. Select Forms and Guidance from the menu on the left hand side and enter N244 in the box, you will be taken to the page where you can download the form - I can then give you the instructions for completing it. You will need to take it to the court with a fee of £35.00.

 

You will need to send in a budget sheet with the form and I have attached the one we use to this post.

 

I don't know what they mean by not making payments without their permission! and I don't think a judge is going to be too impressed with that either.

 

Do you have a copy of the letters you sent to them with your offer of payment - we will need them to go with the N244 application. If you sent by recorded delivery we will need the signature receipts also.

 

Provided you can prove you are in a position to pay an amount towards the arrears each month in addition to your normal monthly payment you should get the eviction suspended, especially as you have a baby. Incidentally, the arrears charges should not be included in the arrears amount - they should be added to the end of the mortgage anyway.

 

Ell-enn

Budget Sheet.xls

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hi there thanks for your help i have printed off the n244 form

i have filled in the budgeting sheet which leaves a balance of £60 a month that i can pay off the arrears. yes i have copies of the letters proof of postage and signature proof also letters stating they want the full £6000 arrears to stop the eviction thanks

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OK, gather together both the letters you sent and the ones you have received from them. Put into date order.

 

I will make a start on the statement you will need for Q.10 of the N244 and post on here later this evening.

 

Is the mortgage in joint names?

 

Ell-enn

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OK, on the letters you sent, and also on the delivery receipts, write at the top of each one the Claim number (it will be on the eviction warrant) on the top left hand corner and Appendix 1 on the top right hand corner.

 

On the letter you got from them write the claim number and Appendix 2

 

On the budget sheet write the claim number and Appendix 3.

 

The instructions for completing the rest of the form are:

 

1. Your names

2. Tick Defendant

3. Suspension of eviction payment proposal offered.

4. No

5. Tick at a hearing

6. 15 minutes

Agreed by all parties: No

7. Write - Not applicable

8. District

9. Both Parties

10. Tick box for attached witness statement

Cross out all options except We Believe

Sign and cross out all options except Applicants

11. Sign and cross out all options except Applicants. Enter your address and contact details.

 

 

I have affixed the statement for Q.10. You will need to fill in the details where I have put XXX's (delete the XXX's) so read through it carefully to make sure you have put all info in. When you print it out make sure your printer is set for A4 paper and that it all stays on one page.

 

 

You should now have:

 

 

N244 form

Statement

Appendix 1 - your letters and delivery receipts

Appendix 2 - their letter telling you not to make payments

Appendix 3 - budget sheet.

 

 

Take a photocopy of all of the above before you take it to court so you have one to refer to on the day of the hearing. Staple the attachments securely to the form.

 

 

When you know the hearing date, we can go through the process.

 

 

Any questions, just shout.

 

 

Ell-enn

Louip123 statement.doc

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No problem :) once you have taken your application to court tomorrow you need to start to gather evidence of all the payments you have made since the possession hearing. You can take that with you on the day to give to the judge.

 

Ell-enn

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Can you get proof of all the payments you have made since the original suspended possession? That will show the judge that you have done what you can.

 

Ell

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Ok, once you have printed off the bank statements we can do an up to date statement for you to take on the day. We can do that towards the end of this week :)

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hi ellen

just been checking out bank statements

we went to court in august and was ordered to pay normal monthly payment on 1st sept plus £60 off the arrears we paid this

we paid oct in full

we paid nov in full

we paid dec normal payment but not £60 arrears

we paid half of january

missed february

we havnt paid any this month as per letter saying not to pay without asking I have phoned today and was told not to pay any thing because it will interfere with final redemption figure.

I can pay aprils mortgage payment at the end of april as that is when i will get paid after starting back at work. My maternity pay runs out this week so i will not be able to manage anything before this hope this will be ok.

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What were you phoning to pay today?

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but not 100% sure what to do as if court does not go our way will need to keep some money for a removal van next week. was wondering wether to keep hold of it until monday and see what the court says

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You won't need a removal van on Monday! - however, you could keep hold of the money and we will report to the court that they refused to take your payment - the judge won't like that!!

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I'll do a statement later this week for you to take to court with you.

 

Stay positive - you'll be OK :)

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hi there just been checking but my monthly payment is £482.91 + £26.46 insurance making a total of £508.46 monthly payment. my monthly statements show oct 08 £515.14

nov 08 £515.21

dec 08 £515.21

jan 09 £516.59

feb 09 £516.62

mar 09 £516.62

 

has any one any ideas why my payments vary from month to month and all of them at least £7 above what my monthly payment is. I am on a fixed rate mortgage until sept 09 thanks

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just been reading other peoples posts and was wondering the first time we knew about spml going for eviction was when we got the actual eviction notice should we have been advised before that? The only time we get any letters from spml is evasive replies to our letters saying we have forwarded your request to customer services who will be in touch shortly unfortunately they never do

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We can put that in the statement for you to take to court. You have already sent in to the court copies of your letters asking for help and their replies - it won't look good for them!

 

Ell

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