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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cobbetts have filed a defence and so I cannot continue with the claim online. Nothing recieved in the post as yet.

 

And there was I hoping that I had slipped under their radar and would win by default. Ah well, I might recieve my first letter from Mr Higley in the next few days. I predict a letter from Cobbetts detailing their embarrasment at my lack of particulars, and I also predict an offer of half the amount to arrive soon after:grin:

 

Cheers!

 

Madge

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  • 2 weeks later...

Hi Madge,

 

How are things going?

You replied to my threads quite a bit and I've just found your thread so thought I'd give you some support back!

I received my cheque on Monday for full amount so am sure you'll be getting yours in next few weeks.:)

After putting in my AQ it was about 2 and a bit weeks til receiving my cheque so fingers crossed!

Jane

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Hi,

My AQ is due in court tomorrow and so I am just finishing it off tonight - nothing like leaving it to the last minute! I have had very little correspondence from Cobbets and nothing from the bank which seems a little worring. I wonder if I am the one that makes it to court?

 

Well done with your claim! Congratulations - now don't spend it all at once hee-hee!

 

Madge

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Madge justtolet you know I put my AQ on 6Nov and so did my "buddy" he has had F & F, Im just waiting for my post box to clunck any day now!!!

 

Though I am chasing a default removal so who knows what tricks they going to play with that one

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Madge justtolet you know I put my AQ on 6Nov and so did my "buddy" he has had F & F, Im just waiting for my post box to clunck any day now!!!

 

Though I am chasing a default removal so who knows what tricks they going to play with that one

 

I'm alive again....just.

 

Thought you would have received something by now Ally. Must be the default thing that is delaying the inevitable.

 

Madge. It looks like Cobbetts / Natwest are going to busy sending out cheques just before the Christmas post rush. Pity on them. You could, or should get your dosh within the next 7 - 10 days

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Wallet will post on yours

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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The AQ went back to the court on time as it was delivered by hand. In it I requested details of Nat West actual costs incurred in the box requesting additional information. I also enclosed a copy of the charges incurred. Meantime, Cobbetts sent through their CPR 18 thingy. They were sent the standard response. A copy has been sent to the Court along with the AQ. In the copy AQ sent to me from Cobbets they have requested that the case be struck out because I have not met their deadline with respect to CPR 18. I will wait to hear from the Court if they uphold this request and let you know the result. I am certainly not intimated and if this attempt fails then I will certainly try again! Thanks to all for your continued support!

 

Madge

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You go madge!!!

 

Im just waiyting on a court date myself - but had really S**ty letter off cap quest (see my thread) yesturday so I phoned cobblers up and gave them a gob full chekky begas!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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You go madge!!!

 

Im just waiyting on a court date myself - but had really S**ty letter off cap quest (see my thread) yesturday so I phoned cobblers up and gave them a gob full chekky begas!!!

 

Seems to be a few of us waiting on court dates, wonder if we'll be sorted by Xmas.......here's hoping!!:razz:

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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ive just checked a diff thread and cardiff cases are being done on 21 dec, so i guess i'll have a letter any day now then!

 

just in time for xmas!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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The Judge will be in next week to review the paperwork and so I should hear something by then regarding Court dates. Cobbetts seemed to have changed tactics a little bit! Do you think we give away too much information on this site?? LOL

 

And here's to you Merry Christmas, Everybody's having fun....

Look to the future cos it's only just begun

 

Slade!

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Madge what do you mean they have changed tactics?

 

Could expand in relation to what?

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Hi,

 

I just get the impression (and I might be wrong!!) that Cobbetts/Nat West are fighting a little harder than other threads suggest. It might just be me feeling a little unsure of myself!

 

No need to worry methinks.

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Madge - I ve just thought they were one of the hardest to claim against anyway. Ive got nowhere to go with my case at the moemtn just waiting for a court date - so time for me to hassle the court today I thinks!!!

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Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Did you get a court date? If you can find this thread http://www.consumeractiongroup.co.uk/forum/natwest-bank/13249-tracyno1-natwest-3.html there is a really good post in there from Karnevil about the putting together of the court bundle. Also a good thread anyway as this lady was taken almost to the end before she won.

 

Let me know what happened with your hassling!

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hiya- sorry i did post up on my thread!

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/35643-ok-what-now.html

 

save me retyping here. thanks for that thread i will have a lookie at that afterwards!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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Ally

 

Found your thread thank you! Have you had any offers made to you yet? I'm just wondering why some people have an offer made (just after the AQ) and others don't (me!). I've followed other threads with roughly similar values - and they have had letters and offers and allsorts. Me? Nothing! Not even a letter from Mr Higley! Am begining to develop a complex....

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Yes I had an offer £1100 just afterthe AQ went it no mention of my default so It went back non thel east the fact Id forked out over £230 in court fees as well cheeky beggas!!!

 

Have youhad any letter from the cobbler muppets?

 

If so have a look at your letter at the part where Our ref is - tell me what the first three letters are.

 

My are LCB.

 

My theory is these are solictors intials and depending on who you gets depend of what is happening to your case!!!!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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typical i wonder if there is way of collating this information so we can compare details on who deals with what and how they handled it?

 

May be worth looking at!

Allyxia

KEEP FIGHTING FOR YOUR MONEY - EVEN WHEN IT GETS TOUGH

The Banks are somewhere which lends you an umberella when it is sunny, and takes it away when it rains

 

HSBC £1200 - Settled in Full

Cap 1 2 X £100 - Settled in Full

Nationwide £1641 - Settled in Full inc Default and CCJ Removed by Court Order

NatWest £2215.60- Settled in Full and Removed Default Natice

Woolwich £3690 - Settled in Full

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typical i wonder if there is way of collating this information so we can compare details on who deals with what and how they handled it?

 

May be worth looking at!

 

 

Are you volunteering? LOL

 

I wonder if we could have a separate thread? Cobbetts reference followed by a quick timeline of what happened when? Do you think a Moderator/ Site helper might help?

 

M

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