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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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University wants me to pay debt within 14 days

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This site is fantastic. I wish I had found it before. So informative :)


On the 10th Feb I got a letter,

Your local education authority (Kent County Council) has recently advised us that they re-assessed your tuition fees contribution for the 06/07 academic year. Our information is that you are now liable for £3000.00, as the Student Loan Company have recalled the payments they had made to us.


Your account will be adjusted and an invoice forwarded in due course. Kindly forward your payment... blaaa blaa contact blaaa


Your LEA should have written to you to advise of the reason for this, but should you wish to discuss this with them please contact your Local Authority directly (016...) as they do not advise us of the reason for the re-assessment.


Now in that year I quit after a few months. I have no letter from the LEA and have no employment and a balance of -£600 so obviously I cannot pay.


I ignored it. Subsequently they've sent 2 more letters:

24th Feb




We note that you have left the University with a debt outstanding; a statement of account is enclosed for your information.


Please ensure that payment is made within the next 14 days. Payment cant be made in one of three ways:


(they list here cheque, credit/debit card, electronic transfer)


Should you disagree with the account or are unable to repay this debt in full, please contact us to discuss the matter as soon as possible. Payment can be made by monthly instalments.





date description debit credit balance

05/12/2006 Tuition 2006/07 3000 3000

05/04/2007 Credit 2006/07 3000 0

05/12/2007 Tuition 2007/08 3070 3070

14/02/2008 TUITION 2007/08 3070 0

11/02/2009 TUITION 2006/07 3000 0


10th March




According to our records your debt of £3000 remains outstanding.


(lists payment options again, also says i can pay by standing order)




(attached form where I put bank details and personal details like address)


I see a payment being made and paid for the year 2008 when I didn't even attend the university.


Obviously I'm in no situation to pay off this debt, so what are my options? So far I've just been ignoring them. If I ignore them, the worst that can happen is that I blacklist my credit record? What other alternatives do I have?


Thank you :)

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have you spoken to them, with regard to paying this, maybe in instalments or are you in the position you are unable to pay?

if you owe the money the university could in theory obtain a ccj against yourself where the courts can enforce payment plus of course your credit rating is affected, do you actually owe the money? they say that they sent a letter stating why the student loan co. recalled the money, did you recieve this? its unusual for the loan co to take the money back

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Hi my son left one uni to start another uni the following yr ,,he to had to pay back 700.00 for giving up his course ( why give you money if you dont complete the course) he gave them a call and pays £20 per mth of the debt..!!

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yeah I think your right babydoll I think the poster is gonna have to pay the debt and best if he can come to some arrangment with the uni to pay even if its a small amount every month

remember, they cannot get blood out of a stone

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Hi i know for a fact they will have to pay it back ..we all know that student loans have to be payed back eventually normally after finishing uni and earning more than 15,000 a yr ..but if you leave uni half way through they want the money back there and then ..like i say my son pays £20 a mth they happy with this ..they very good if you ring them ..As we all know you can get blood out of a stone so if he could only afford 5.00 a mth they will be ok :)

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I went to uni in the last years of the grant (half grant half loan), the loan does not have to be payed back untill i earn over what they deam to be half the average wage; last year it was about £1900 per month, I know i won't ever be earning that much so i guess i'll get it defered for ever. I know if i had quit before the course was finnished i would have had to pay back my grant aswell. I would imagine the Uni would let you pay it off by payments, the problem comes if you completed the course they may not give you your degree untill you pay em, but as you have none they can't do that. i know when i was there even a library fine outstanding could cost you your degree, and they know how to give library fines. as far as know things are even less generous now, but as has been said before they can't get blood out of a stone, the important thing is to talk.

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