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    • Hello all,  During the pandemic, we all have a duty to help one another, but i feel that the current Price gouging policy of all the main public sellers such as ebay and amazon to name the biggest are actually keeping the ppe prices artificially high. and i tell you why. pressure from bodies such as which and the trading standards in the early days to cut the price gouging listings on these platforms, has back fired!! This has now lead to a select club! being the Approved traders, as  the only listings allowed to list certain ppe items, this has created a club that with ebays trending structure is keeping the prices high, i have been at logger heads with ebay about this, they are using this policy to rip off the public, after all they take a percentage commission on every item sold. If i try to list an item of ppe much lower that the approved traders club, my listing is rejected, and the reason given is price gouging!!!, what a joke as my listing is half the price of the approved traders and ebay know this. they are worried that this will get out, as the conversations with the concierge service they tell me they are constantly revieving their policy!!!. Which needs to put pressure on these companys to change the policy to create a fairer result for the public.      
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    • So I gather that you sent some parcels using DPD. They arrived in an apparently damaged state so that the items can't be used. The items were returned to you and you had to refund your customer. You are now out of pocket to the tune of the entire value of the items or at least the cost of repairs. You used DPD on some kind of account/credit system so that in principle you owe the money – but you are withholding the money because they didn't carry out their contractual obligations correctly and also they caused you loss. They are now threatening to sue you and they have sent you a letter of claim. I understand that you didn't take any photographs of the damaged parcels or of the items – on the basis that you weren't informed that that would be necessary. I understand also that you have had phone calls with them – but you probably have never recorded the courts so you have no evidence of what has been said. Is this all correct? You haven't told us what the items are and whether they are still in your possession. You haven't told us whether the damage to the items makes them a total loss or if they can be repaired. You haven't told us anything about values of the items or of the cost of repairs. We need this information. Also, I hope that you won't mind too much when I say that your failure to take photographs on the basis that nobody had told you to do it – shows a certain level of naïveté and your lack of evidence may become a problem if they do issue proceedings and you have to defend yourself. I suggest that it is axiomatic of any kind of dispute of this nature that you would start acquiring and storing evidence from the outset – and photographs are certainly going to be the minimum kind of evidence that you would require. You also haven't told us the value of the invoice sum which you are withholding. Although your post is pretty long, it seems to be pretty scant on some of the essential information. If you could please respond to these questions and then we will try to give you advice as to your position and the next step.
    • sar vanquis   sar express gifts cards.   too    
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ultimatecodfather

Reclaiming studio cards charges

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Hi all

I thought i would try and get some expert opinions on reclaiming charges from studio. I requested a copy of all statements since inception of the account along with a signed true cca and surprise surprise the sent a copy cca but they have however sent all the trading accounts since inception of the accounts

These show

ppp charges of £8.44

and service charges of £656.81

My account is not in arrears and is paid every month but the service charge is extortionate. What is my next best step to try to recover the charges

My outstanding balance is 664.47 and i coupld potentialy claim back charges of 665.25 so i could clear the account and have 78 new shiny pennies left over for a small icecream lol:-D

So gurus what should my next step be

Cheers

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the service charge is the interest payable under the account. They arent classed as penalty charges (like default charges / missed payment charges etc) and dont think you can claim that back.

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Hiya Ultimate

 

I claimed the service charges because my whole outstanding balance was made up of charges!!

 

The service charge is worked out as a percentage of the total outstanding amount on your account - for example: If your balance is £150 and £100 of that is charges then the service charge should only be worked out on the remaining £50 of the balance! They work it out on the total outstanding amount!

When they replied originally I rejected their offer because they tried getting out of paying the service charge - I sent another letter explaining how they apply them and got it all back!!

 

Hope that helps!

 

Cheers

FBD

:D


Fatboydukey (FBD) = my big fat ginger tom :DI am of the fairer sex :razz:

 

HSBC - FBD 1st claim Bank charges Jan 07 = success

HSBC - FBD 2nd claim Bank charges June 08 = on hold

Lloyds - mums claim Bank charges June 08 = on hold

Lloyds PPI - mums claim June 08 = Got back PPI now fighting for interest

Citi loan PPI - FBD June 08 = WON!!!!

Citi cards - FBD Credit card charges June 08 = ongoing

Skycard - FBD Credit card charges - WON!!!

Kays - FBD Catalogue charges June 08 = ongoing = told Moorcroft where to go and they went!!!!!

Studio - FBD Catalogue charges June 08 = WON!!!!!!

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