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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Teebum V Abbey **** WON !!!! ****


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whats the total amount awarded please?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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tee, I am not sure that anyone else would have the cohonas to do it - I am still umming over what interest rate to use for my statute barred claim, 1 year and 4 estimated, the difference between 8% and 16.9% is 3k

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Why?

 

perfectly innocent reason for my question - i think my second claim against abbey will also have to be an estimate because the charges were applied between 1993 and 2000, but i do not think that they are going to provide the statements that i have asked for

 

 

so, no suspect motive with regards to my question

 

BTW, the 49 hours claim......pure class

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Well done teebum! It's always an inspiration to read success stories.

 

How did you manage to get the money for the prep time? I didn't include this amount in my claim as I thought I couldn't claim it, but I've since found I can.

 

I'm at the stage you were at last week - Abbeys bundle was due on 29th Dec but still hasn't been received by the court, so I'm going to send a the letter to the judge asking for the defence to be struck out.

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When Abbey rang to make offer I mentioned that I wpould accept offer if it included the prep time payment, she accepted with no argument.

Hi teebum, congratulations on a brill thread! Just read it all. I've issued my LBA with £4000.00 our limit over in NI is £2000.00 so i'm just waiting to see if the northern will pay up if not i'll have to split it at the court claim. All your legal letters are very confusing and this allocation questionaire, what is this? as i said i'm not at the applying to court stage yet, but i know for fact i soon will be. I didn't know that the banks would phone you up with offer, no writing? watch my thread nervous v northern bank.

Congratulations!!

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outstanding Tee :D an example to us all - I hope you are down the pub enjoying the prep time!! ;)

If you think my advice has been helpful, please click on the scales to the left :) thank you!

 

Non illegitimi carborundum

 

 

I wish I was a glow worm,

A glow worm's never glum!

 

How can you be grumpy,

when the sun shines out yer bum?! :p

 

 

Amex * 2 *** WON *** Settled

Marbles ****WON*** In full settlement

Capital 1 ***WON*** In full settlement

MBNA ***WON**** In full settlement

Barclaycard ***WON*** In full settlement

Barclays Bank - ***WON*** In full settlement

Abbey ***WON*** In full settlement

Abbey (Mrs Chorlton) ***WON*** In full settlement

Abbey (Mr and Mrs C) - MCOL submitted 16/5/07

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Dear Nervous

I was bricking it most of the time, and very confused. But the help and advice I got from the people on here got me through. If in doubt just ask.

The AQ is in the sticky section and explanation notes there as well, honestly relax and it just rolls along and happens in a sort of natural way. Good luck, and by the way you don't really need luck just patience.

Lets get it back

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Dear Nervous

I was bricking it most of the time, and very confused. But the help and advice I got from the people on here got me through. If in doubt just ask.

The AQ is in the sticky section and explanation notes there as well, honestly relax and it just rolls along and happens in a sort of natural way. Good luck, and by the way you don't really need luck just patience.

Teebum, i keep reading and re-reading your threads. What is the bundle? i have been sending off photo-copies of my bank statements every time. Is this what you mean? Did you not wait until the 14th day clearance for the LBA before you filled in the N1 form? Where on earth did you get your legal letters from? That bit doesn't matter, i'll just copy yours. I got my letter of ' still looking into matter and will get back to you once investigation is complete. Really, they get back to me? Forget it. Read my thread .

nervous

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  • 2 weeks later...
Can anyone help me.

I have two bank accounts with Abbey and a credit card that I will be trying to get mt charges back on. Do I need to pay £10 on each account for data protection or can I put all 3 accounts on same letter and pay just onces.

 

 

no, you have to write for each bank account under the data protection act, I give you an example what you could write:

 

Data Protection Act disclosure request

 

 

xxxxxxxxxx please do not post template letters on the site xxxxxxxx

 

Furthermore, I am sure you are now aware due to the sheer amount of these letters you receive plus the massive media attention, that every time you receive one of these letters it will be followed up by a request for a full refund of any disproportionate penalty charges, this will give you 14 days to do so before court action.

 

Please note if I have to take court action to reclaim these charges then I will do so. Therefore, to save yourselves some time and money, if you could just refund all these charges dating back 5 years immediately you will not incur the court fees or your solicitor’s fees and the 8% interest I am entitled to claim.

 

I expect your written answer within 14 days from today because you had enough time to sort everything out.

 

 

I hope that this will help you. JO AN

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  • 1 month later...

Hi JSrace, you need to start your own thread and post your question in there, when you do post your question, tell us what the letter actually says and we can help you :D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Tee....... Well done. I have just read your whole thread, I felt your nerves !!!! and the advice you received was fantastic and supportive. Will be starting my own thread shortly, have sent cheque off for £10 on Thursday, so just at the begining of my journey... Your story will be my inspiriation.............................. Brilliant, pleased for you xx:) :)

I won against MBNA, Nat West , Barclays, Barclaycard and PPI payments from Barclaycard

Abbey National still to go.... what will I do with my spare time?

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