cool4door60.....Premier Car Credit

[cool4door60]

I had a similiar experience when I bought a car from a company called Premier Car Credit in august of last year car was faulty from day one ans its still not sorted within 2 weeks of me owning it it cost me £247 plus another £100 in taxi fares the car is still faulty despite me taking it everywhere including a Chrsyler dealer 6/7 times and the place I bought it from im still paying for it despite it being faulty and now Premier Car Credit. [EDIT] They were going to replace the car several times and nothing materilised now im stuck with a car thats costing me the earth every month and Blackhorse are a waste of space well and truly its with trading standards at the minute but where do I begin??

 

See the attached document of all the stuff that has happened since day one its a lengthy read so only if you have time if anyone has any info or advice i would be very grateful

 

cheers

Paul

Statement.doc

Edited September 16, 2009 by Rooster-UK
Libellous content removed.

[laura83]

hi same thing happened 2 me can u let me know whats been done about it cause no 1 seems to help thanx

[IdaInFife]

if you cannot gain any satifiaction from the supplier (i.e. they have done a ruuner) and it's on HP then Black Horse are then liable. Have you wrote to them? do you still have a copy of the hp agreement

 

ida x

[cool4door60]

hi same thing happened 2 me can u let me know whats been done about it cause no 1 seems to help thanx

 

Hi Laura,

 

I eventually went through the financial ombudsmen but they took ages in the end I just sent a letter to the head of customer services and the head of quality assurance of blackhorse within a week they contacted me and offered me my money back.

 

Last I remeber a guy from trading standards asked me to make a statement and he was investigating apparently they have opened up under a similar name using similar tactics in warrington. which is a disgrace.

Let me know if I can help in anyway.

[cool4door60]

if you cannot gain any satifiaction from the supplier (i.e. they have done a ruuner) and it's on HP then Black Horse are then liable. Have you wrote to them? do you still have a copy of the hp agreement

 

ida x

Hi Ida,

 

Yes I told Blackhorse they were responsible they didnt know what they were doing the girl who was handling my case didnt have a clue I eventually got it sorted via the heads of departments see above.

 

Thanks

Paul