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    • you still have not answered the above. .......................... as for their letter and your reply: the 1st single paragraph detailing why you were reported is the only part specific to you. the rest is the bulk std TfL template letter that everyone gets when reported. 3 does not apply to you anyway as the report is one of detected fraudulent misuse of a freedom pass not in your name, not a case of a pass you held that you could not produce at the time. mail them your begging letter, but lets see it first.
    • Hi HB,  Have you come across cases where there are no mitigating reasons as to why TfL should not proceed with a prosecution?   
    • hope everyone can see this (might be issues if not UK connection)   Post Office lawyer was a jack of all trades, but failed his own | ... WWW.COMPUTERWEEKLY.COM Post Office IT scandal inquiry hears how a lawyer was at the centre of the Post Office’s attempts to prevent problems with its IT system...  
    • as if a lawyer, let alone a senior one wouldn't have full documentation - if she claims she hasn't - claw back all the payments made to her   https://www.lawgazette.co.uk/news/post-office-inquiry-live-former-gc-susan-crichton-gives-evidence/5119453.article?clearcache=1
    • Id start by submitting a formal Subject Access Request to the local authority. State that you want all data including telephone recordings.   They'll have a month to provide you with the data and recordings then
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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george mcm vs Clydesdale bank


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Let us know which day George.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Sorry being xmas time been really busy but story went in Tuesday there headlined CARELESS BANKERS wasnt exactly correct as said had statements sent out when it was actually someones BANKBOOK, never mind Clydesdale bank said it was a clerical error and i received a letter from them with a GOODWILL GESTURE for £75, yet to be credited to my account mind you, when i get it im donating it to kids charity CHAS.

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Another update got my cheque from Clydesdale only yesterday for first court claim obviously without liability and purely for commercial reasons they decided to settle before court, lmao do they think we really believe all this goodwill gesture statements. Fire in 2nd claim start of year, although im unsure if to send another lba first, ponder that one over the hols.

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Hi george, congratulations on winning your 1st claim, well done mate. Computer been knacked so been missing in action for a while. I'm a wee bit behind as i misplaced the hard disk with all my stuff on it. Took the papers in on thursday so here's hoping. Cheers davg

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  • 2 weeks later...
  • 2 weeks later...

Summary cause will be filed at court Wed 17/01/07, spoke to clydesdale customer relations on phone today as hadnt had response from them for fresh LBA, they now say as your 1st claim was involving legal dept they will not get involved again, i replied by saying i found their approach to this extremely unproffesional but very rewarding for me due to interest being accumulated and finished by saying your deliberate stalling and obstructive behaviour will be your downfall, have a nice day and check your post for my next summons.

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Good for you George, your an old hand at this now. Hope they settle up with me soon as I've got 5 more claims to do albeit with different banks, going to get them started at same time though. Keep in touch, Davg.

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George

 

Been reading your posts with interest. maybe you or others have a definative answer to this one. I also claimed CB and went through first letter then LBA and got usual fob off.

 

I then put in small claim for 490 plus int of 120 and 39 costs. I then got a letter and cheque from Neil McKirdy for 550. The letter was dated 1 week before the claim went in but i received it 1 week after the claim. Suspicious huh.

 

letter stated encashment of cheque was full and final settlement. I wrote back saying i would accept the cheque as part payment and that as a small claim had been raised then i would expect the balance to be paid.

I did cash the cheque following my letter.

 

I received a further letter saying that as i had cashed the cheque then i had accepted their terms and that I had effectively barred any further action in court.

 

I decided to test this at the hearing as they had decided to defend. They brought in local solicitor and their defence was usual charges are fair and representative of cost etc and also stated that I was barred from proceeding as i had accepted and cashed cheque.

 

The sheriff did appear to agree with this view and strongly suggested i take legal advice before appearing at the continuation in a couple of weeks.

 

What is the view as i have seen numerous different points relating to this in the threads over the last few months. I am quite prepared to test both the unfair charges defence and the full and final settlement defence statements in court if you people out there think it is worth getting involved.

Lloyds TSB £395 Decree awarded against TSB

HBOS £750 setted in full

IF £750 Small Claim filed 26/10 - won unconditionally

Barclaycard £110 + Data Protection Act Non compliance Information Commissioners Office complaint. Small Claim filed 12/10 - Won unconditionally

HBOS2 £750 small claim settled in full

MSDW £115 Settled- accepted Full amount unconditionally

HBOS3 £750 Settled in full

HBOS4 £750 Small claim filed for return 15/1/07 No defence filed Decree issued by court

Clydesdale Bank Credit Card £496 small Claim filed 25/10 Court hearing 19/1/07 - continued for 2 weeks

Mrs Claimital's M&S Card £60 LBA sent 12.10 - Full refund & interest accepted by Mrs Claimitall

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Really unsure of how this would be looked on by a judge however what i would say is that if you sent letter saying this was as partial payment and they knew this then why did they clear the cheque? They done this so they could take the route they have taken, i would suggest posting a new thread on this question only so as you can get other views on this.

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  • 2 weeks later...

Ok my summary cause was returned to me by court for serving and i have had Stirling Park serve this last week, however i think i may have BIG probs as i feel the CB are going to use my 1st claim settlement to have me barred from future claims although i dont know this yet i expect it to be the case for the reason im about to say.

 

My first small claims was for £734 which was filed in December, my return hearing was marked up for the 29th Jan.

 

Approx 2 weeks after filing i received a letter from CB which opened up by saying 'IN REFERENCE TO THE ABOVE SUMMONS' blah blah blah we offer £734 to avoid disproportionate court costs (maybe they know how we feel now about your charges) and to accept this sign the form and send it back which said (you guessed it) full and final offer of your claim against the bank.

I wrote on that form in bold ink "this claim only" and also attached a letter to this which basically said we would accept this and please note this will not stop any further claims being made.

Roughly two weeks later i received a cheque for that amount and it was cashed.

Last week i received a letter from the courts in regards to the small claims which had been settled with all the paperwork saying that the summons had been settled and we look forward to hearing from you if this is the case?

 

As i said earlier i have not had a response from the CB regarding my Summery cause but i am prepaired for the worst and hope by putting this story in that others learn from it.

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Sorry if I appear thick George, but the way I read this is that you told them the settlement was for that claim only, and they then paid you, which implies to me that they have accepted your amendment to the terms. Your original claim will have shown dates of the charges, which differ from the dates of your second claim.

 

I'm not familiar with the Scottish legal system, (or the English one much either really), but I can't see why you think you'll have a problem. I know the CB tricks with this, but from what I am reading I think you covered your back, unless you get an unsympathetic judge, in which case you appeal.

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The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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PM box full I'm afraid George. Have you still got my CAG email address?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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There's always the chatroom. We can speak privately there. I'll go in and wait for you.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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email me George [email protected]

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi, George.

 

Do you have a return date for your first Summary Cause ?

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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