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    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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HFO Services


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Does any one know if a registered letter can be sent to a PO Box address? Might suggest that there would be no one there to sign for it.

 

I decided to look up the proper address and it's HFO Services, 165 The Broadway, Merton, London. SW19 1NE.

 

I have a statute barred letter being sent today and i'm sending it registered post to both adds!

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The PO Box address relates to a real building, Roxburghe House. I've had stuff signed for there. Yes, day to day ops of HFO happen at Turnbull Rutherford.

 

Am i right in my assumption then, that TR are totally accountable for any alledged wrong doings by HFO? Turnbull being director of HFO, would be accountable for his company's alledeged wrong doings?

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Thanks Donkey, could be of great help! Just needed to be sure before I put it to someone, like to know and be one hundred per cent, bloody hard work making sure I have all areas covered and evidence to back up! Oh well, all for a good cause!;)

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Thanks Donkey, don't worry, not a court case, just a potentially serious complaint, but seems the only way to get responses is to make sure that I have done all the ground work and backed it up with evidence, not a route that I'm aware has been taken, so may be interesting, and will hopefully form a basis for further complaints to be filed if upheld.

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Recieved a reply from OFT. Probably just bog standard, can't become involved in individual cases, they have sent guidance to debt collectors, however, they will use my complaint collectively with others they have recieved, (I complained about HFO & Lowells:mad:) Have to sign a disclosure form in case action is taken. So whilst I'm aware it won't have effect on my individual case, I'm hoping that enough collective complaints have been recieved! One down, few more to go!

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Just out of interest, has anyone ever thought to use the Human Rights Act in regard to harrassment from DCA's? I know it's a bit of a grey area, the fact that we often supply companies with our telephone numbers willingly (not anymore!) would probably come into it, or even seeking an injunction through the courts? Just interested to know anyones opinions on this! Thanks:)

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Just out of interest, has anyone ever thought to use the Human Rights Act in regard to harrassment from DCA's? I know it's a bit of a grey area, the fact that we often supply companies with our telephone numbers willingly (not anymore!) would probably come into it, or even seeking an injunction through the courts? Just interested to know anyones opinions on this! Thanks:)

 

In my view the HRA, in terms of DCA's, doesn't help - the HRA is directed toward the actions of "Public Authorities" - DCA's aren't...

If I've helped feel free to add to my reputation.

 

I am not a Practising Lawyer. My comments are my opinion only. You should not rely upon those comments and should always take your own professional advice from a practising Solicitor or Barrister

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Thanks IGNM, thought something like that may come into it! Just like to look at different angles! I suppose with regard to an injunction, lots of proof of harrassment would be needed, and if it were relating to phone calls, would I be right in saying that in order to use recordings in a lawful manner, ie court cases, the other party would have to be made aware that you were recording-and in that event would be unlikely to be forthcoming with any alledged abuse or bending of the truth?

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Thanks IGNM, thought something like that may come into it! Just like to look at different angles! I suppose with regard to an injunction, lots of proof of harrassment would be needed, and if it were relating to phone calls, would I be right in saying that in order to use recordings in a lawful manner, ie court cases, the other party would have to be made aware that you were recording-and in that event would be unlikely to be forthcoming with any alledged abuse or bending of the truth?

 

As far as an injunction for harassment goes - I don't know much about harassment - I don't know how much you need before you can apply for an injunction...it may not be as much as you think

If I've helped feel free to add to my reputation.

 

I am not a Practising Lawyer. My comments are my opinion only. You should not rely upon those comments and should always take your own professional advice from a practising Solicitor or Barrister

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my brother suggested this, it works well, all you have to do is wherever you are just let them ring, answer your mobile ask them to hold on then put the phone back in your pocket, or if at home play them some music, it works well once they know they stop ringingdont let them have your home number just your mobile.

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I listened to the BBC podcast of the programe "You and yours" that was broadcasted in April, and a very interesting statement was made by the phone company 3 stating that it used to use HFO but had ceased to do so. Seeing that they have only recently contacted me, it raises the question can they persue this debt, and when did 3 cease to use them.

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I listened to the BBC podcast of the programe "You and yours" that was broadcasted in April, and a very interesting statement was made by the phone company 3 stating that it used to use HFO but had ceased to do so. Seeing that they have only recently contacted me, it raises the question can they persue this debt, and when did 3 cease to use them.

 

It often takes inefficient outfits like HFO months or even years to get to work on the clumps of debt they buy. There are lots of cases on the forum where two or three years have passed till the account gets 'reactivated'.

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I've come to the conclusion that there is a secret DCA school that train these people up. They all speak in the same threatening, patronsing, tone of voice, and all spout the same rubbish. I'd love to be a fly on the wall in their office!

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Well you know what attracts flies.................... I'd fly into their ears and give them earache, mind you I'd fly straight out the other side, seeing as there would be nothing in the middle to stop me!:D

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