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    • Dear All,   BN - Thank you for your comments.    My wife had prepared the relevant notice to the court and rather than spending time redacting I am sending it as PM to the contributors to this thread. It covers everything we have been discussing and is in line with  your comments and our discussions.   For the benefit of readers oif CAG I will redact and post it later as we have pressing family medical matters to attend to.    Warm regards BF  
    • Maybe have a third chamber, The Peoples' House 😃
    • Thanks for the images. It's shocking. This more than ever reinforces my view that you should take this to court. The number of people they must be fobbing off with this three months story is incredible – and they need pulling into line. If you simply complain to the CEO then they may sort out your problems – but the rest of it will go on as usual. They need something very serious here. In fact, I would think about suing them for £200 because I think that once they realise about the mistake they are making, they will be extremely anxious not to go to court. On the basis of this, I'm afraid I don't think I would even alert the CEO. I would send a letter of claim which will probably simply be seen by drones – and then issue the papers. I think you have an easy win on this case. Also, once they realise that they are dealing with a court case, they will look at the whole situation more carefully and they will probably sort out all of the problems at the same time. If they don't, then these two have laid down your marker and they will know that you're not mucking around and they will take you seriously.
    • These are the two incidents from Virgin Chat where their Live chat has informed me of the 'only 3 months' decision.... 15 April was the date they acknowledged receipt of my SAR. Apparently anything from before that date can't be included!
    • You could try both routes at the same time. Send your letter of claim by email to the CEO email address. Confirmed by letter. That way you have communicated with the CEO – but given a very definite deadline and a very definite promise as to what will happen if they don't comply. Then on day 15 sent the claim. Don't make a threat of legal action if you don't intend to carry it out. Don't bluff – but it is very easy to do
  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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how would you cope

 

i have just read on another forum that her/his father had died and she/he has taken 3 weeks leave and is being penalised for it at work.

 

im sorry but my whole world would fall apart, i will be utterly and completly devasted. i dont think i would be able to function for a long long time, my father is my world.

 

There is no way beaurocracy or what ever its called would control my TIME of grief.

 

why do we let 'rules' dictate grief

 

am i missing something

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Guest Gordons Barking

Life goes on...best thing you can do is keep living it does not stop you remembering...you could lose your job then be grieving for that too.

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When my father passes away I'll be devastated, and miss him very much. The last place in the world I'd want to be at would be work, however as it stands there is nothing carved in law about allowing compassionate leave unless the compassionate leave is for the death of a dependant. Otherwise, no employer has any obligation to allow a person any time off whatsoever for a death, although most do allow some time off though this is unpaid and usually does not exceed three days.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

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Gordons Barking, love your parents whilst you can, you'll have a long time to miss them.

 

If you were incapacitated through the death of a loved one, your doctor would almost certainly sign you off sick. At some stage though, you would have to return to 'normal' life. You don't ever get over the loss. You just have to learn to live without them.

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Guest Gordons Barking

In the words of the poet, 'they f*** you up your mum and dad'. If your Mum was Mel from Flight of the Concords and your dad was dirty Den you would be sick of them believe me.

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hi everyone

 

i think time off regarding a close relitive at work is more of a matter of your managers disgretion. my mum died last year and i had 2 weeks off paid, i know tho that my company only pays you for 3 days paid including the funeral. i guess it just depends on your manager

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Wishing them dead seems a bit harsh - they may not be perfect parents (and no-one is) but they're the only ones you'll have, if you really don't get on then you don't have to have anything to do with them.

 

In terms of employers managing of staff after bereavement - every one takes bereavement differently, some want to carry on at work and some need to be off, on the sick if necessary, whilst they come to terms with things. And of course the manner of the death will have an impact - if it is the expected death of an elderly parent this will impact differently to the sudden and unexpected death of a younger parent. Good employers will allow the individual to deal with things in their own way but there does come a point where the employer needs the employee back at work and getting on with the job. And getting back to a normal routine can help with the grieving process and help avoid pathological grief.

Poppynurse :)

 

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yeah, when my mums mum (my nan) died, my mums work said she could have a week off, but after 3 days had passed they kept ringing her up asking when she was coming back. she told them the funeral had been booked for the thursday so she would be back on the following monday.

Bugger me!, they rang her up on the morning of the funeral and told her she would have to come in at 10pm to work a night shift, when she refused they said they would put her on a disciplinary for refusing to come into work!, as her boss stated "well, once theyre dead its no use crying about it".

 

this, along with a long running vendetta between her and her boss, eventually led up to a disciplinary meeting 6 months later, where she was sacked, officially because she had taken too much time off sick (she didnt take my nans death very well and with the resulting awkwardness from her boss led to her being signed off sick with stress, resulting in her taking 2 months off work).

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yeah, when my mums mum (my nan) died, my mums work said she could have a week off, but after 3 days had passed they kept ringing her up asking when she was coming back. she told them the funeral had been booked for the thursday so she would be back on the following monday.

Bugger me!, they rang her up on the morning of the funeral and told her she would have to come in at 10pm to work a night shift, when she refused they said they would put her on a disciplinary for refusing to come into work!, as her boss stated "well, once theyre dead its no use crying about it".

 

this, along with a long running vendetta between her and her boss, eventually led up to a disciplinary meeting 6 months later, where she was sacked, officially because she had taken too much time off sick (she didnt take my nans death very well and with the resulting awkwardness from her boss led to her being signed off sick with stress, resulting in her taking 2 months off work).

 

Unbeleivable the way some people treat others.

:mad:

 

I was lucky and had quite the opposite when both my parents passed away, with my mum I had 9 weeks off (paid sick), my manager kept in touch weekly by text and took me out for lunch the day before the funeral to take my mind off it, and I had 7 weeks with my dad. Both times they sent me flowers and cards. It really took off the pressure of worrying about work and ave me time to clear houses etc and look after my dad when my mum went. When I went back to work I was all the more determined to work hard as I had been treated so well.

Consumer Health Forums - where you can discuss any health or relationship matters.

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My dad died many years ago when I was still at school, and my mum died in September. At first I was very relieved because the last few months were so difficult for her, and I was just glad it was all over. I had 3 days compassionate leave and 1 day off sick, but I'm beginning to grieve more now and really miss knowing that she's just there.

 

I have also lost 2 brothers when they were in their 30's. When the first one died I thought my world had come to an end. I went to his house every day and helped his widow sort things out, but one day, of all silly things, I found I had no clean knickers and had to do some washing. When the 2nd died I gave birth to my eldest 3 weeks later.

 

In other words - life goes on. It's never the same again, but it goes on.

 

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Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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