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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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threatening bailiffs action.


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I have recieved today a letter from Equita limited refusing my offer of £50 per month to pay off council tax arrears i owed on a previous property. I explained to them i am a single parent and this all i can afford. They are coming in seven days with a removal notice , Can sumone please give me sum advice iam desperate . Thankyou.

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I don't know much about baliffs but I do know that you should never invite them into your home.You have a right to refuse entry to them. If any of your goods actually belong to someone else they cannot seize those goods provided someone is willing to say that the tv for example has been lent to you and is not actually yours. They are like vamoires and once they have been invited in they can continue to re-enter. Also lock doors and windows (I know its hard in this weather). They access your home through an unlocked door or open window but THEY CANNOT FORCE ENTRY in to your home. In the meantime i would visit your local citizen advice. another option is if you have been to court for your council tax you can refer yourself to an agency called DAWN (don't know what it stands for but they are a voluntary organisation that work with the HMCS). To access them you must of had some court/criminal justice involvment. (it doesn't have to be for the council tax. they were excellent with me when i had some fines i couldn't pay off.

Good luck and I hope all goes well.

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Please go to the citizens advice. They will help you here.

 

However write to the baliffs & advise that you have made a reasonable offer which they should accept but also state you are seeking legal advice as to the position.

 

Providing that the offer you have made is reasonable giving your personal circumstances then they have to accept this.

 

Do speak to the CAB though.

:p :p If my advice as been of help, please give me a quick click on the scales to your right ;) ;) :)
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Remember as well that baliffs work mostly through fear and intimidation, and just want to frighten people into paying up. This will invariably mean empty threats.

 

I've been told dozens of time by Equita that they are sending someone round, and they have never turned up, and I'm sure many people would say the same.

 

It might not be too much comfort, but please don't let them scare you. You are doing the best you can to pay off the debt, and I'm sure all Equita are doing are trying to scare more money out of you. I'd be very surprised if they did turn up.

 

Good luck!

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I have also had excellent advice about debt from National Debtline - number in the directory.

 

Good Luck

[CENTER][SIZE=2][I][COLOR=DarkOrange]Any advice offered is only my opinion, based on my experience with my claim [/COLOR][/I][/SIZE] [SIZE=3][COLOR=Blue][SIZE=2] I won my case because[/SIZE] I READ THESE FIRST[/COLOR][/SIZE] [URL="http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/"][COLOR=red]http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/[/COLOR][/URL] [/CENTER] [FONT=Comic Sans MS][SIZE=1][COLOR=magenta][COLOR=Black][SIZE=3]Halifax[/SIZE][COLOR=YellowGreen]-[/COLOR][/COLOR][B][SIZE=4][COLOR=Red][COLOR=YellowGreen]SETTLED IN FULL[/COLOR] :D:D:D[/COLOR][/SIZE][/B][/COLOR][/SIZE][/FONT][FONT=Comic Sans MS][SIZE=1][COLOR=magenta] [COLOR=SeaGreen]Prelim letter sent [COLOR=Black]10/07/06[/COLOR] Moneyclaim issued [COLOR=Black]07//08/06[/COLOR][/COLOR] [COLOR=Red]Settled in full[/COLOR] [COLOR=Black]15/08/06 [SIZE=2] [/SIZE][/COLOR][/COLOR][/SIZE][/FONT][CENTER][FONT=Comic Sans MS][SIZE=1][COLOR=magenta][COLOR=Black][SIZE=2][COLOR=DarkOrchid][SIZE=1]Survey completed. Donation made[/SIZE].[/COLOR][/SIZE][/COLOR][/COLOR][/SIZE][/FONT] [/CENTER] [CENTER][FONT=Comic Sans MS][SIZE=2][COLOR=magenta][COLOR=Black][COLOR=Navy]Thanks to Dave and Bankfodder, and all who have given their time and advice[/COLOR]:)[/COLOR][/COLOR][/SIZE][/FONT] [/CENTER] [FONT=Comic Sans MS][SIZE=1][COLOR=red][COLOR=Black]Co-op Bank Visa[/COLOR] Settled after LBA (only £61 but hey ho, every penny counts) [/COLOR][/SIZE][/FONT][FONT=Comic Sans MS][SIZE=1][COLOR=#00bfff] [/COLOR][/SIZE][/FONT]

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  • 3 months later...

Ah! That depends on where you live right enough. I live in Scotland and under Scottish law no one can remove goods from your house or property, the only way they can recover a debt is by going to court and having payments deducted either from your salary or from your bank. However, this may not be the case in England and Wales.

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i have made equita several offers of payment but they wont accept them i keep telling them iam a single parent on benefits and a low income !!!!!!!!!! Please can anyone advise me on what to do ???????

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