I think my PC is dead

[revolting peasant]

I had a power cut yesterday and when I tried to switch my pc back on it offered me all sorts of options to start it - last known good configuration, safe mode, safe mode with networking and start windows normally. Problem is it doesn't do any of them it just keeps trying to restart and going back to the same screen.

 

Any ideas cos this little notebook is doing my head in!

[flyingdoc]

Will it start in Safe mode.

 

If not do you have the original software disk.

 

You have a corrupted boot file is all - fairly simple to fix if you have the disks

[hilaryfrances]

if your pc is dead.

 

then how come you are on here then ?

[bazak1]

If you go into safe mode, you will eventually come across a screen that offers the chance to restore your pc but from an earlier date, BEFORE any problems you had. Follow the on screen prompts, and after a few minutes your pc should be ok.

[revolting peasant]

it won't start in safe mode. I have the recovery disc. what next.

 

(PS for hilary - I'm on the lappy that santa bought me)

[flyingdoc]

the instructions on this are very make specific.

 

what you need to do is boot from the recovery disk.

(put the disk in the CD and reboot the computer)

 

you should get a (press a key to boot from CD...) prompt , then you hit the spacebar and it should boot to the CD menu.

 

If this is just a windows disk you will get options to install windows or repair existing installation

 

go for repair, select your windows installation and it will ask your admin password.

 

If you have not set an admin password just hit enter (they are blank by default)

 

now go to How to Perform a Windows XP Repair Install and follow the steps - it should enable you to repair your windows install.

 

(if you do not have XP then STOP and tell me exact make model and type of computer and what the recovery disk is called and we can look again)

[revolting peasant]

It still isn't working. It's a Fujitsu Siemens Scaleo-T with XP if that helps anyone.

 

The wifes car has gone for it's MOT today so I don't really want to be paying someone to fix my computer as well!

[flyingdoc]

2 questions

 

1 What is written on the disk(s) you have for the computer.

2 how important is the data that you have stored on the computer.

[revolting peasant]

The disk says Fujitsu Siemens product recovery cd-rom Windows XP home edition-SP2

 

There is a code on it FSP:RCDWXPHUK008

520 000865

CRC:AC74D17E

 

Answer to the secnd question is - very important

[flyingdoc]

that causes a problem really. Recovering the computer is relatively straight forward, but keeping the data makes it more difficult.

 

I suggest going to www.protonic.com and registering there, post your question.

 

That is a site like this one that specialises in computer issues.

 

Costs nothing.

[revolting peasant]

I'm going to take it to the PC doctor I think. Car passed it's mot so that's a bonus.

 

Thanks for trying to help