npower problems

[sickntired]

I have a large debt for electricity with npower plus a recent bill making the total £1400. I have tried to play this back by dd but they are wanting £224 per month which is impossible. I received the usual letters, and have always called them but with little success. My last proposal was to pay the latest bill £300 in full bringing the debt down to £1100 and then paying £50 per month towards this, and paying all future bills in full as they arrive. They flatly refused this offer, saying that because I have a large number of failed arrangements, they need at least 75% of the outstanding debt to be able to consider a payment arrangement. Today I have received the letter to say they will be coming to my property on Tuesday will they cut us off on Tuesday or is this some sort of warning visit?

 

Any comment much appreciated.

[Happyfeet24]

They wont cut off your supply (Edit: if you don't allow them access to the meter), they need permission from the court first and if you haven't heard anything about a court date then they wont yet have it.

Edited February 19, 2009 by Happyfeet24

[Markiemark1]

They don't need permission to cut off your supply - they need access to the meter. If you don't grant them access that's what they will apply to the Court a Rights of Entry Warrant for.

[MG123]

I have a large debt for electricity with npower plus a recent bill making the total £1400. I have tried to play this back by dd but they are wanting £224 per month which is impossible. I received the usual letters, and have always called them but with little success. My last proposal was to pay the latest bill £300 in full bringing the debt down to £1100 and then paying £50 per month towards this, and paying all future bills in full as they arrive. They flatly refused this offer, saying that because I have a large number of failed arrangements, they need at least 75% of the outstanding debt to be able to consider a payment arrangement. Today I have received the letter to say they will be coming to my property on Tuesday will they cut us off on Tuesday or is this some sort of warning visit?

 

Any comment much appreciated.

 

 

If its the first visit it will be to see if they can come to an arrangement, take payment or book an appointment for a prepayment meter. If this visit isnt successful and/or no access then they will apply for a Warrant to enter the property to which they will fit prepayment meters or disconnect depending on the severity of the debt.

[starz 61]

Can they do it if your meter is outside?

[MG123]

Can they do it if your meter is outside?

 

 

Only if warrant issued hunny, they send them by normal post cos a recorded item you can refuse.

[sickntired]

hello

Today (well I think so) is the day they should be coming, the letter says on or just after 24th February. I have spoken to npower many times now so I know that there not coming to cut me off. I have paid a £100 token gesture towards the outstanding bill. What I don't understand is that the three different people I have spoken to have all offered me different amounts to pay to reinstall the dd. £1000+, £875 and today £500. Why do they think it is ok to mess with people so much. If we lived an extravagant lifestyle and were reckless this would be no-ones fault but our own, but the truth of the matter is we live on a shoe string. Our mortgage is fixed our secured loans haven't come down and everything else has gone up. It just seems never ending, I'm so tired of worrying, like everyone else no doubt.