Can someone tell me this is ok, please?

[Sqiffyb]

I have a reply to the data letter, just the one page and on this a list of charges that have been charged to me from Nov 02. So I cant see if any interest has been charged, I have never been allowed an overdraft so I am guessing that at some point this would have made me go into an un-auth overdraft that will have had interest added no yes??? have they then sold me short on the amount of info etc?? it has no description of what the charges are eg failed direct debts etc

So what do i do send next letter asking for the flat £982.00 to be refunded or call and ask what the interest etc arghhhhhh. I am kind of thinking thats enough to go on not sure what to do help someone please.

[c_allen]

1 did you use template from this forum?

2 if so has 40 days passed?

if yes to both go to library on this forum and you'll see a template for this situ

if no to No1 then you might have to start again with proper template

if no to No2 then e-mail them and ask them to fully comply with your lawful request and make sure you save a copy of the e-mail

and you could ring them to find out whats happening but i don't phone them as they can say anything they like and you've no proof

hope this helps

[Sqiffyb]

thank you for your reply, yes i did use the template from the library and well within the 40 days.

Have checked on-line and the interest in question looks like being just a few pounds so i am just going to write asking for the amount listed! am tempted to try asking by telephone to make it quicker though only because I am due to have my baby in a couple of weeks!!!!

will let you if i do and get anywhere!!!

thanks again