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    • Post #9 suggested some options to avoid or put off having a smart meter. Post #12 a simple solution to your complaint about the ay they handle fixed monthly DD. It's not really clear why you posted if you're going get irate when members "jump in" with suggestions. You can see what I'm referring to on "gasracker.uk" to allay your suspicion that I was lying in Post #16 which was made to correct ther misinformation shown in your Post #15
    • Back to octopus from the smart meter/tariff salesperson. Octopus have now said just ignore the letter - I dont have to have one despite there letter implying (at least) it was required, but that i will HAVE to have a smart meter if current meters stop working as 'their suppliers dont supply non smart meters any more'. They also say they do not/will not disable any smart functionality when they fit a smart meter I am of course going to challenge that. Thats their choice of meter fitter/supplier problem not mine
    • Point taken that we should inform new Caggers that the £20 option is there in wrong registration cases.  Well, supposedly there, who knows what the PPCs would do in practice.  Anyway, the option is allegedly there with both the BPA as you say, but also the IPC (I've just checked). However, there's a danger here of baby, bathwater. The two easiest types of cases to win are (a) residential - due to Supremacy of Contract and (b) wrong registration - due to "de minimis".  Indeed until recently we has been boasting that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing. We simply can do nothing about a terrible judge.  The judge seems - I say seems because we haven't had all the details - to have ignored "de minimis",. got fixated on a sign and awarded unreasonable behaviour costs.  A totally bizarre judgement.
    • You mean your witness statement 
    • That may be your personal claimed experience I said i didn't want smart meters - you jumped in to recommend smart meters I quite clearly indicated I was happy with being in credit to maintain constant payments - you suggest paying what I owe every month I quite clearly indicated I was happy with being in credit to maintain constant payments - you suggest a variable tariff - even if its one that only varies on a daily basis rather than half/hourly - with prices higher in winter when you need it and lowest in summer when you need it least   politeness ends with: - I'm NOT interested in any smart tariff I see, You are pushing your smart meter + variable tariffs in the wrong place - try pushing them somewhere 'nearer to home'  
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Harassment from MBNA


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Hi Everyone,

 

I've a problem with MBNA who are ringing me on a daily basis, at home, my mobile & my business, regarding my arrears on my personal credit card with them.

 

They have now started ringing my Husbands mobile... even tho he has no involvement with my debt to MBNA. They have actually discussed my circumstances with him! Is this not against Data Protection (& or) Financial Credit Agreement laws ?

 

My Husband insisted that they put their proposals in writing, when MBNA suggested that quote:- "a new partner that they now have, could provide me with a loan to pay off my debt to MBNA" Unquote.

 

My husband refuse to talk to MBNA further & repeated that he was my husband & was not responsible for my debt.

 

I am about to send off to MBNA a request for a copy of my credit agreement & I would like to add some strong words to the bottom of my letter to complain about their behaviour. Any advice would be appreciated from anyone who has had this experience.

 

Regards,

 

S.S.

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Thanks Michael,

 

I will add that to the request letter. It was the fact that they talked to my husband that really shocked me... I didn't think that it was allowed to talk to a 3rd party about my circumstances ?

Thanks again.

 

SS

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I would try and get a note or even a recording, if possible, of every such conversation. I would then point out to whoever it was that had just breached the Data Protection Act that they are personally responsible for their actions and it could result in them being fined up to £5,000. Then I would take it up with the Information Commissioner.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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i had a company called Aegis phoning on behalf of MBNA,they are based in Mumbai, they would call twice in the morning (mobile and work number) twice in the afternoon and again in the eveing. They would leave silent messages on my mobile,think there is a dozen so far.....

 

My question is how can they give out false names ? I asked the girl her name and she said Esther Jones,now I knew that was not her real name ( i also had 2 others give false names) I asked for her real name which she did,and she confirmed they do it as a business need as we might have trouble with their real names.........

 

how would this work on a DSAR as the person has given a false name,this must be against the law???

 

can we therefore also give false details? am I also entitled to speak to them in Welsh,afterall its a business need..........

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I have been receiving four calls a day from the MBNA computer asking for me personaly and to press any button and my call will be connected to an MBNA Muppet . I have not pressed button yet .In my opinion this is taking my privacy away as anyone in my household could answer the phone and be connected to these beings (not that anyone would ,they know my situation!!) but that is not the point, if it is that urgent I contact them why cannot a real person ring :evil:

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