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Tmobile early debt collection

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Hi, im posting to ask for any information or advice.

I previsously had a Tmobile contract, the phone was stolen, they were informed within hours of the incident. however as t-mobile did not sort the insurance through themselves as other companies do (o2 did it on another contract) we contacted the insurance company what turned out to be a day late for various reasons.


now upon cancelling the contract i incurred a charge, this i can understand as it is on contract, the bill came for the disconnection charge and outstanding balance and part was paid. i told tmobile that it would be paid in two payments when i get paid again (credit crunch means this is logical from anyones view) now the good bit.


following the bill came a debt collectors letter saying legal action would be taken from 27/2/09 if the full amount was not paid. any help?

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