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    • OK, thanks, I won't wait for them. On a side note, some of the posts on here are a bit frustrating, I read through five pages or so of someone going through the court process rooting for them as I'm reading, then nothing, not heard of again. Left here wondering what the outcome was, lol!
    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because there was still £69 owing, I paid it and thought it would correct once the CRA's updated their reporting cycle. However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account ......... has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
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Reposession hearing in 2 days (Wed)


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I have just discovered that I have a hearing on Wedsday. I am stuck in another country, with no passport (sent off for renewal). I am too late to submit a defense via PCOL (Possession Claim On Line) which requires minimum 5 days.

 

I plan to put a defense together today and fax it over for inclusion at the hearing, if this is allowable?

 

Some phrases in the banks Witness Statement are difficult to understand:

 

"Court make an order that

i The defandants do:

(a) give the claimant possession of the property

(b) pay the outstanding arrears

ii Judgement be entered against the Defendants for the total amount outstanding under the mortgage."

 

It seems they want possessions, all the arrears, and a full mortgage repayment. Ideally I would like to pay just the arrears.

 

I am very fortunate in that relatives will help so I can pay the arrears in full, within a month. I am in a job. I am in the process of trying to cash in an endownment policy that I don't need, but this is taking many weeks longer than expected.

 

The mortgage is a secured loan, that was sold in October 2005, with compulsory income protection insurance. I needed to find a new job a year ago, and was 3 months without work, but the overseas fixed length contract work meant I was not covered. The loan is variable rate, and I am being charged 11.5% inclusive at the moment.

 

I was told by the salesman that the rate would rise and fall with bank rates, and that rates needed to remain competitive to attract new business. The unit has now closed to new business!

 

How detailed should my letter to the court be? Is there an example of one coutering a reposession claim?

 

The loan is regulated under the Credit acti 1974, and I wondered if it was worth asking the court to look at the interest rate, given that the protection I pay is useless?

 

Any pointers appreciated.

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Hi there, you need to enter a Witness Statement detailing how you are intending to clear the arrears.

 

When are you able to make payment of the arrears and would you be able to prove you have the funds to do so.

 

Alternatively you could offer to pay extra on top of the monthly installment to clear the arrears (there is case law you can use to support that - and you would need to attach an income and expenditure statement to show how you are going to do that) which would give you time to get the full amount of the arrears together.

 

If you need help with writing the statement, please let me know and I can draft a template for you.

 

Ell-enn

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Thanks Ell-enn for the reply.

 

So I should concentrate simply on showing my ability to pay, and not get distracted about details like the insurance not paying out. My wife has savings, and thankfully I have a stable income. I have form EX104PCOL sent by the court.

 

Do I need to say, explicitly that I don't want the claimant to get a possession order?

 

It would be useful to have a template wording to stop the posession bit.

 

So I write my witness statement, and fax it over, signed by us both, with bank statements.

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Hi, can you give me 30 mins or so and I'll get back to you? I'm just cooking dinner.

 

Can you confirm what you are actually offering the court? are you saying you can pay the total arrears or will you be asking them for a payment arrangement i.e. a sum each month towards the arrears on top of the normal monthly payment?

 

Once I know what you are offering I can let you have a template witness statement.

 

Ell-enn

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OK, you're going to have to send a budget sheet in with the statement - I've affixed the one we normally use. When filling it in you need to remember that the amount you are offering towards the arrears each month in addition to the normal monthly payment should be the amount left over after everything else has been paid.

 

I will draft a witness statement for you but need a bit more info:

 

Is the mortgage in joint names? if so, can the other party sign before faxing to the court?

 

Do you have any children living in the property?

 

What was the reason for the arrears ? (the judge will want to know)

 

Ell-enn

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Is your wife able to attend the hearing?

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Sorry, the budget sheet didn't attach - it should be affixed to this post now

Budget Sheet.xls

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Are you still there?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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The mortgage is in joint names. My wife and 2 small kids 4 & 6 live there, plus one lodger, me when I am in the country. My wife is not able to go. A new central heating system eventually tipped us into 3 months arrears, then a mix up in payment instructions, partly their fault not supplying details I asked for, then I never followed it up ignoring things, that caused it to go over the edge.

 

This is a second mortgage, the first mortgage was in arrears until some of the payments that should have gone on the second one brought the first up to date.

 

Thanks for the budget sheet. It opened nicely in the last post.

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Hi there, affixed is the defence statement. You need to fill in the details where there are XXX's.

 

On the budget sheet you need to write the claim number on the top left hand corner and Appendix 1 on the top right hand corner.

 

You should send with a covering fax and ensure you get a printed record of receipt.

 

Any questions just shout - I will be going off line in around 10 minutes.

 

Don't forget to let us know the outcome.

 

Ell-enn

John22Defence Statement.doc

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I phoned the court yesterday asking the listing manager to re-schedule. Not possible without a judges consent. So I phoned the claimant asking them verbally to withdraw or adjourn. No reply, but their solicitors put the question to them. So yesterday I faxed in my defence (thanks for the help). This morning the claimant phoned and verbally asked me for a repayment schedule and I verbally agreed to the monthly payment plus 400 monthly towards arrears, and a suspended possesion order.

 

In my defense, faxed yesterday, I proposed 450 monthly.

 

We will see what happens next.

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  • 2 weeks later...

Good result, hope things work out for you.

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