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a quick question please


jeboliver
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Hi all,

 

I sent a letter asking for full payment of £510 worth of charges over the last 6 years. I sent this letter on the 13th July and gave them 2 weks to respond. I recieved a leter today saying that they are looking into the matter and will get back to me by August 11th. As well as sending a leeflet about complaints procedures. What should i do? wait till the 11th Aug or send a another letter after the two weks i gave them is up?

 

Thanks so much

Jeb

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Read the FAQ's and the step by step instructions.

 

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/243-step-step-instructions.html

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Its your timetable not there's stick to your guns and send them the LBA when the 14 days are up.. They will offer you about £200, refuse it and start your claim through the courts.

Isherwood v Barclays £1155

1st letter sent 3/6/2006

Offer of £465 rejected 1/7/2006

LBA sent 10/07/2006

bogoff REPLY SENT 12/07/2006

MCOL COURT ACTION 17/7/2006

ACKNOWLEDGED 28/7/2006

DEFENCE ISSUED 17/8/2006

Defence and AQ received 23/8/2006

AQ delivered by hand to the County Court 24/8/2006

Court Date received on 26th Sept for 18th January

Documents Sent to Barclays and Courts 12th Oct

2ND JAN SETTLED IN FULL

 

MBNA request for £67 refund sent 17/7/2006

Halifax - Your next :eek:

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