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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Letter re old debt sold by CLFinance


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After repossession of my property last year we moved to a new address. We only gave our forwarding address to people who needed to know i.e bank, doctors etc. We have a couple of items of mail that have found us at our new address. There are several small items of debt outstanding at my old address (along with ashortfall on the secured loan)and we have started to get a couple of letters from DCAs but to be honest we tend to ignore where we can. We recently got a letter from Aktiv Capital who said that they were now the legal owners of a debt from GE Capital then CL Finance. They said they had traced me through a public database (we are on the edited version of the electoral role) and they had found someone with the same name (although on the letter they gave all of the amounts etc). Isn't this just name chasing/breach of data protection - I could be the wrong person?They did not state the address it related to and the balance was higher than it was with CL Finance. The account they referred to was a small CCJ from 2003 (last payment April 08) - how can they enforce this at this stage? I know that they can't go for another CCJ, can they register a default. What would be my best next steps anyone?

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If I were you I'd ignore for the time being. If it is jusst graffiti they send then it means nowt. If they send anything else come back here. They could go back to court with the same ccj but that would mean the oc getting the debt back I suspect.

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Aktiv may be fishing but looks as though they may have caught up with you.

 

I am assuming you were paying the CCJ debt via monthly payments from 2003 to April 2008. Have you cleared the balance outstanding?

 

For info, you must pay all payments as ordered by the court or the creditor can apply for a warrant of execution (for which you will be charged) which then authorises a baliff to call & take possessions to the amount required to pay the debt. If the balance is higher than with CL & you haven't made all your payments on time, this could be the reason. Of course, it could just be Aktiv hoping to make a quick buck. :mad:

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks for the replies. I never actually got to see the original credit agreement for this and it was only discovered when a DCA contacted me in 2004. I am thinking of asking for the original credit agreement (if one exists as I know that some DCAs go for CCJ even when the agreement is not enforceable). To be honest part of me wants to ignore it as they are just fishing and don't have proof but the other half would like to sort it out and get this off my record.

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The CCJ is still valid even if they obtained it without an enforceable CCA & you prob. wouldn't get a set aside after all this time so you're stuck with it I'm afraid. :(

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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BTW have you applied for a credit reference recently? Do you know what is listed against you?

 

Of course, you should be aware that in doing so now will flag up your new address to all incl. DCAs.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Hi

 

Yes just before Xmas. I have been doing some research as to how they are tracing me and it appears that they are probably getting it through my credit file via the gone away information network - GAIN. (I have maintained my car finance agreement, phone and changed my address with the bank).

 

I will probably write to them and ask for all payments received and dispute the balance. I would be happy in making a short settlement but would like to be awkward first.

 

At the end of the day I want to try and repair what I can (or that which I have to do to put things right) but at the same time be clever in the way that I things.

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Hi

 

Yes just before Xmas.

 

And was the CCJ showing up on the files? Did it have an o/s balance against it?

 

I will probably write to them and ask for all payments received and dispute the balance.

 

This is prob. a good way forward with your CCJ payments plus ask them for their banking details so you can make the monthly payments. Tell them it has to be a Standing Order, you don't do DDs & that all contact has to be in writing (otherwise they'll write back telling you to phone & once they have your number you'll never hear the last of them!!) Don't EVER speak to them by phone.

 

FG

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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To be honest, after what happened last year I have not checked my credit file but I did get a small amount of credit before Xmas to try to help to repair my file. I presume that the CCJ will be showing against the old address. I want a clean bill of health for this new address, but if I can I would like to keep some things in the past. I will ask for my credit report against this address and will check whether Aktiv have registered a default without confirming that I am the correct person that they are looking for as this appears to be common practice for them.

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the ccj will fall of ur report in apiril this year

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Hi & thanks for the reply- much appreciated. Is that because I haven't made any payments since April of last year or the age of the debt? If this is the case I might be better ignoring the letter or denying that I am the 'right person'. Do Aktiv normally enforce CCJs after they buy the debt or would that prove too costly/risky given the current economic climate? I am suprised that CL Finance sold the debt as I found them to be very keen to enforce via courts/warrants etc.

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The CCJ was obtained in 2003 now unless u live in Scotland the ccj will drop of you Credit record after 6 years, 5 year in Scotland, so April 2003 + 6 full years = April 2009

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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They can still chase you for the payments though. It just means it won't show as a CCJ on your CRA files.

 

BTW, you have to give all addresses on your application for your files & even if you don't, suspect they'll tie it thro' electoral records etc.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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i know they can but after 6 years it will be more difficult for them to enforce. If they were to take u to court u a judge could say why has it taken them this long they may not be as sumpathic to them as it has taken a while

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Could Aktiv (theoretically) apply for a new CCJ or are they not alowed to apply for a CCJ on a debt with a previous judgement? My main aim is to manage my credit record and focus on how they can wreck it before taking the next action.Thanks for all your help.

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One CCJ per debt - they don't need to go back & get another, they just need to enforce, usually with a warrant of execution.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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yes but the problem there would be u could appeal the decision to enforce as it is over 6 years old and in reality no debt exists

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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