Help with EON

[rich777]

Have been having problems with EON since we moved into a property in March 08. the property is an old pub converted, which sat empty for 5 years then converted and sat empty for two.

 

A few weeks after moving in the electric meter was read... then nothing.

 

a few months later meter read again... then nothing... finally a bill came in for £1800 for 6 months.

 

We found out that it was still on commercial billing then finalised a bill for £312.00 ... fine, asked them for a few weeks to pay.. which was fine.

 

then we got calls and letters about a £900 bill in my name, found out it was for another property which we never lived in !!!

 

Asked them to go away think about it and come back to us with our real bills.

 

Yesterday while we were out we got a letter which was forced through our door. (we do not have a letterbox, its on the gate)

 

"Notice of intent to apply for a warrant"

 

They want to come in (break in, if needed) and disconnect.

 

I intend to talk to them but would like to know my position on the charges they can add.

 

I quote,

 

" The following charges will apply"

 

"The cost of todays visit £30"

 

"The succesfull application of warrant £230, Which could increase further if we need to change locks on your property and enlist the aid of a dog handler"

 

DOG HANDLER ??????

 

is any of this allowed ???

 

 

Thanks in advance ...

[pelham9]

If they do apply for a warrant they must inform you and you must go to court. The EON warrant officer will be there with a pile of warrant applications. Approach him saying you intend to defend and he will withdraw the application against you and all those nasty charges. He will then take all the other sheets into the magistrate who will approve them with the minimal enquiry in less than ten minutes - these sessions are rubber stamp affairs. They will not go ahead with the warrant against anyone who is even present let alone prepared to defend. Do not forget to demand compensation for your wasted effort.

 

They are saying they 'intend' to apply for a warrant and at this moment this is just a threat. Take up the challenge and put your case to them in writing via their complaints procedure. Once they have threatened a warrant it is essential to get written evidence. Do not phone them and do not accept phone calls from them. Explain that as they have threatened court they must now put everything in writing. They cannot speak to you without a security check so refuse this if they try to persist.