Jump to content


style="text-align:center;"> Please note that this topic has not had any new posts for the last 3605 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi All

 

This thread is a platform to list all the publicity surrounding BrightHouse. It is a fair platform, in as much as it will list all publicity, for or against BrightHouse, as CAG actively encourages a balanced debate.

 

Below is a list of links, in chronological order, starting with the most recent. There maybe more, and if they are relevant, then please feel free to post them here.

 

IF YOU WISH TO DISCUSS ANY POST ON THIS THREAD, OR HAVE COMMENTS ON A PIECE OF NEWS, THEN PLEASE START A NEW THREAD. THANK YOU.

 

19th January 2009 - Financial Times – FT.com / UK - BrightHouse shines in rental boom

 

18th January 2009 - You vultures! | News | News Of The World

 

29th December 2008 - Times BrightHouse gets strong signal that everyone wants a TV - Times Online

 

17th November 2008 - Financial Times - FT.com / Companies / Travel & Leisure - BrightHouse proving recession-proof

 

21st July 2008 - Financial Times - FT.com / Companies / Travel & Leisure - BrightHouse proving recession-proof

 

February 2006 - Debt on Our Doorstep - Debt on Our Doorstep - Brighthouse Campaign

 

February 2005 - Debt on Our Doorstep - Debt on Our Doorstep - News

 

16th September 2003 - Times - You have to be rich to lead a life of poverty | Libby Purves - Times Online

 

21st May 2003 - BBC Working Lunch - BBC NEWS | Programmes | Working Lunch | Debt problems escalate

 

10th May 2003 - Debt on Our Doorstep - Debt on Our Doorstep - News

 

7th December 2002 - Times - Few restrictions on doorstep lenders - Times Online


PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

 

 

 

Complaint to the OFT about DCA's threatening legally action on statute barred accounts

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

Share this post


Link to post
Share on other sites

And if you want to see what BrightHouse have to say themselves, then click below to see their own press release site. Mind you, you would be forgiven for thinking that it was a bit "one-sided" on their press site!!

 

Brighthouse Press Centre : Covering Brighthouse in the News » About BrightHouse

 

 

Found this link after trawling through the BH press office site:

 

Birmingham Post - Business - Business News - Other UK business news - BrightHouse planning major expansion in Birmingham

Edited by plumberjon

PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

Interesting site here from the US, dedicated to the Rent To Own business!

 

Scary eh?

 

UK's BrightHouse focuses on customers in credit starved economy

 

Rent-to-own News - British RTO company looks to U.S. for software, industry insight

Edited by plumberjon

PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

This one made me smile...

 

Workers Sarnie Barny Nightmare

 

I can't understand why this story isn't in the BrightHouse Press Centre... After all, it's only BrightHouse doing what they do best! :D

 

 

Cheers

Lefty


If the left side of the brain controls your right, and the right side controls your left, then left-handed people are always in their right mind!

 

Please help to support this site with a small donation... every little helps...

 

CAG- The Nation's Weekly Info Store!

;)

Share this post


Link to post
Share on other sites

maybe thats why they take all them extra charges

 

customers account was "OUT OF DATE IN PAYMENTS" so we just take some more cash from them :roll::roll::roll:


NEVER FORGET

 

[sIGPIC][/sIGPIC]

 

Help Our Hero's Website

 

http://www.helpforheroes.org.uk/

 

HIGHWAY OF HEROES

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/181826-last-tribute-our-lads.html

 

Like Cooking ? check the Halogen Cooker thread

http://www.consumeractiongroup.co.uk/forum/bear-garden/218990-cooking-halogen-cookers.html

Share this post


Link to post
Share on other sites

kiptower

IF YOU WISH TO DISCUSS ANY POST ON THIS THREAD, OR HAVE COMMENTS ON A PIECE OF NEWS, THEN PLEASE START A NEW THREAD. THANK YOU.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

 

 

 

Complaint to the OFT about DCA's threatening legally action on statute barred accounts

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

Share this post


Link to post
Share on other sites

BrightHouse gives slip to high street turmoil

 

New tech boss for home retailer - Retail & Leisure - Breaking Business and Technology News at silicon.com

 

Press Releases | Press Release Distribution | Submit Press Release - BrightHouse Christmas Trading Update

 

Small quote from the third link (from Mr McKee)

 

Our Optional Service Cover provides customers with full protection against breakdown and enables customers to return products at any time without penalty.

 

:lol:

Edited by clemma

:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

.....and another. An oldie, but a goodie:

 

Credit crisis brightens sub-prime lenders - Telegraph


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

A small quote from a long winded article

 

BRIGHTHOUSE SHINES IN RENTAL BOOM

BrightHouse, owned by private equity firm Vision Capital, saw its underlying revenue increase 13.5 per cent year-on-year in the 13 weeks to December 28. The group, which rents high-end goods to people who cannot get credit, also saw its revenue increase 18.7 per cent to reach 41.7 million pounds in the same period. Vision Capital explained the recession has little effect on its income because its customers are already poor and credit-starved.

 

Full article here


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

Do I detect just a teeny bit of spin in this one? Did the NoTW article rattle their cage a little perhaps..?

 

BrightHouse's Leo McKee: Safe As Houses

 

 

 

Cheers

Lefty


If the left side of the brain controls your right, and the right side controls your left, then left-handed people are always in their right mind!

 

Please help to support this site with a small donation... every little helps...

 

CAG- The Nation's Weekly Info Store!

;)

Share this post


Link to post
Share on other sites

Text below taken from the "Our View" section of the NOTW.

 

 

 

 

NEWS OF THE WORLD - SUNDAY 18TH JANUARY 2009

 

"House of the Rising Sum"

 

HOW low can you get? Not much lower than BrightHouse, we'd suggest.

 

The outfit we expose today exploits the poor and preys on the vulnerable.

 

In credit crunch Britain the chain store and finance group offers schemes to "help" struggling families buy household goods on the never-never.

 

But once "extras" are thrown in a £294 washing machine can end up costing an extortionate £722.

 

Sure, alerts may lie in the small print. But dealing with BrightHouse can result in gloom and despair.

 

They should be forced to carry a health warning.


PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

Hi

 

Check out this article from a 11th Feb. Nothing like a bit of cultural stereotyping!!!

 

Chain thrives in hard times - nebusiness.co.uk

 

PJ


PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

This will make "the powers that be" a little more comfortale, should things get a little hot under the collar.

 

Or will it?

 

Press Releases | Press Release Distribution | Submit Press Release - BrightHouse successfully placed in Sunday Times Buyout Track

 

PJ


PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

And now they are going to try and get un-employment back below 2 million!!!

 

Press Releases | Press Release Distribution | Submit Press Release - BrightHouse trial with learndirect


PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites
And now they are going to try and get un-employment back below 2 million!!!

 

 

Just as long as they don't help to educate their customers to the point that they realise they are being ripped off!


PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

Share this post


Link to post
Share on other sites

things will eventually come back to bite brighthouse in the ass, just look at welcome finance, they are on the verge of going under and its down to there poor business model of ripping people off and of course.. bad accounting.

Share this post


Link to post
Share on other sites

I would listen out carefully tomorrow (Thursday 14th) - especially on the BBC and Radio One news ;)


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

I have no legal experience and all advice given is based on the knowledge I've gained from this site.

 

<------If you think I have been helpful, please feel free to tip my scales - remember to put your CAG name though!

Share this post


Link to post
Share on other sites

The BBC Breakfast News Report is @ YouTube - Bright House BBC News Story on 14 May 2009

 

Sorry for the bad quality but I had to use my Blackberry to record the TV screen lol.

 

The Radio program is on Radio 1 at 12.45 today.


Check out the threads below for updates on the DCA's that I am dealing with.

 

GE Money/CL Finance/Howard Cohen & Co - AND - Aktiv Kapital/Appleton Massey Solicitors - IN COURT

Cabot x 2 for Vanquis & Hitatchi - DEFAULTED ON CCA REQUEST

Lowell for Capital One - CANCELLED DEBT!! Trying to get Default removed now

Moorcroft x 2 for Halifax Loan & Bank Account - RETURNED TO HALIFAX

Wescot for Halifax Bank Account - RETURNED TO HALIFAX

Cap Quest for Argos Card - RETURNED TO ARGOS

Share this post


Link to post
Share on other sites

I just caught the end of the report on Newsbeat...something about calls for Brighthouse to investigated due to their bullying and harrassement on customers who have missed payments. Former employee admits deception and lies to get in to customers homes to reprosses goods. Brighthouse statement denies this and states reprossession only as a last option.

 

As i said, i didn't quite catch it all, but here's the Newsbeat Page, which hasn't been updated yet, though should do shortly.

 

Hopefully there maybe a 'contact us with your story' link.

 

Edit:

 

Page now been updated with report and can be read from HERE.

Share this post


Link to post
Share on other sites

Saw it as it was aired this morning, nothing surprising, they had an ex employee who has turned whistle-blower.

 

You get the general idea they are accused of selling defective equipment at massively inflated prices to an already struggling populace, hitting them with extortionate interest rates and then using medieval tactics to collect from errant debtors.

 

Same old same old, you can blame the company, or the country that allows them to operate without sanctions, hopefully the more people who shout about them the quicker their bubble will be "popped"


Hope this helps

 

 

If you feel that this site has helped you in any way please leave a donation if you can afford to do so.

 

If you feel that have been helpful please feel free to tip the scales.

 

 

The large print giveth, but the small print taketh away. ~Tom Waits, Small Change

 

 

Please note: i am not a qualified lawyer, any advice is offered in good faith and is based on my own and others experiences and a penchant for research and a desire to help others to empower themselves

 

Share this post


Link to post
Share on other sites

Hi all

As a former Brighthouse employee I started with the company as an Account Rep and progressed on to be a Store Manager so I know all aspects of the business and all the things they dont want you to know and I left due to the way they wanted me to treat customers. If anyone has any questions, queries or concerns I would be happy to help :)

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...