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Equita - car clamping - is this right?


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Hi there

 

My Girlfriend recieved a parking penalty around 6 months ago, she appealed it and never recieved any response.

 

Because of this, she forgot about it until last week, when she recieved a letter saying that she is being taken to court to pay £167 for the fine.

 

She immediately phoned up Equita and was told not to worry as it was a mistake, she took a call reference and the name of the person that told her this.

 

Yesterday she left her house and found a clamp on her car, she was then told that if she didnt pay £600, it will be taken away and sold.

 

She paid for it over the phone and it was released, she hasnt been provided with any information about her payment.

 

whats to stop them doing the same thing again.

 

This isnt fair and apparently now Equita are not interesting in taking this complaint.

 

Any suggestions

 

Thank you in advance.

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