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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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take all your paperwork, but you shouldnt need it, its just a preliminary hearing, where he will tell you all what he expects from you - you may find that they settle long before that anyway :D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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  • 2 weeks later...

So as this is just a prelim hearing , do i have to make a court bundle up ?

 

If so do i just run off copies of the ones available here? and take all the letters and my statements etc ?

 

Thanks in advance

 

 

Data Protection Letter Sent 26/06/06

 

Recieved Printouts 03/08/06

 

Prelim sent 12/09/06

 

LBA sent 26/09/06

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No, you don't need a full court bundle, although it would be a good idea to brush up on the basic knowledge of the basis of your claim, just in case the judge asks any general questions.

 

Take this with you and propose them to the judge - http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionaires.html#post482191

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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  • 3 weeks later...

Ok my court date is for Monday 19 th and i have recieved a letter today saying they will settle full amount !!!!!!

 

Wahooooo !!!!

 

Thank you all so much i will donate some to keep your good work going...

 

They want me to send a sluip of acceptance and cancel court but i will wait until i recieve the money first :)

 

Thank you all again :))

Data Protection Letter Sent 26/06/06

 

Recieved Printouts 03/08/06

 

Prelim sent 12/09/06

 

LBA sent 26/09/06

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Puffa

 

Don't forget to make payment in your chosen form within 7 days a condition of acceptance.

 

I did with Barclaycard and had my cheque by return.

 

Don't stop court proceedings until you have the cleared funds

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Ok they have paid a cheque into my account, i think it will clear on Friday.

Do i send a letter to court to cancel now or hand one in on Monday which is the day of the hearing ?

 

Thanks

Data Protection Letter Sent 26/06/06

 

Recieved Printouts 03/08/06

 

Prelim sent 12/09/06

 

LBA sent 26/09/06

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As much as it sounds daft you should only stop when the funds clear.

 

JMHO

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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As much as it sounds daft you should only stop when the funds clear.

 

JMHO

 

Glenn

 

 

i dont think that sounds daft at all - not exactly an honourable and trustworthy company, are they?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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i dont think that sounds daft at all - not exactly an honourable and trustworthy company, are they?

 

I couldnt possibly comment, generally the court wont accept the case as closed until cleared funds are available anyway.

 

Glenn

Kick the shAbbey Habit

 

Where were you? Next time please

 

 

Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless

Abbey 2nd claim, two Accs - claim issued 30-03-07

Barclaycard - Settled cheque received

Egg 2 accounts ID sent 29/07

Co-op Claim issued 30-03-07

GE Capital (Store Cards) ICO says theyve been naughty

MBNA - Settled in Full

GE Capital (1st National) Settled

Lombard Bank - SAR sent 16.02.07

MBNA are not your friends, they will settle but you need to make sure its on your terms -read here

Glenn Vs MBNA

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Thanks again. will wait until they clear and then maybe just take letter to court by hand on monday

 

Then gonna have to get money out and transfer to another bank. Bye Bye Abbey.

Hmmm i wonder what Bank of Scotland are like :)

Data Protection Letter Sent 26/06/06

 

Recieved Printouts 03/08/06

 

Prelim sent 12/09/06

 

LBA sent 26/09/06

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