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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Natwest Loan CCA - Whats wrong with it? Can You spot it?!!


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Ok, guess that the position is still that they had me sign a loan that porported to be covered under CCA76 but which infact wasnt and therefore is void and un-enforceable.

 

I will send off a letter to Natwest laying this out and will wait and see what this stirs up, as its a complaint, they will have 10 days to answer.

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Ok, guess that the position is still that they had me sign a loan that porported to be covered under CCA76 but which infact wasnt and therefore is void and un-enforceable.

 

I will send off a letter to NatWest laying this out and will wait and see what this stirs up, as its a complaint, they will have 10 days to answer.

 

They had you sign "a loan agreement"..

The question one was it this one.

To prove you did and to be able to enforce it on this aspect alone...they must produce the original with your signature on ...not a copied signature.

 

Its over the limit..............their mistake ..their fault...their hard luck ....you want all your money back.

 

sparkie

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They had you sign "a loan agreement"..

The question one was it this one.

To prove you did and to be able to enforce it on this aspect alone...they must produce the original with your signature on ...not a copied signature.

 

sparkie

 

This is a copy of my original loan agreement CMS recreated after forwarding recreations of "loans that didn't exist". it is plain and obvious that this is the work of one person. Now the only way that your agreement could be genuine is if the person recreating the agreements worked at the branch you took the loan out at in 2002....think about it?

 

Who agrees?

 

Createdpworiginal.jpg

Edited by paulwlton
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An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Just come across this post - I had a loan with Natwest , which I settled , then when the bank charges issue came about noticed some irregularities in the interest charges so requested a copy of the loan agreemant which they could not produce so I reclaimed the payments that had been made. Im just wondering now in the absence of the loan agreemant how they actually calculated the settlemant figure which was paid to clear the loan.

 

Tumble

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This is a copy of my original loan agreement CMS recreated after forwarding recreations of "loans that didn't exist". it is plain and obvious that this is the work of one person. Now the only way that your agreement could be genuine is if the person recreating the agreements worked at the branch you took the loan out at in 2002....think about it?

 

Who agrees?

 

Createdpworiginal.jpg

 

 

Looks the same handwriting to me:eek:

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Need to get a hand writing expert to do an analysis, that would prove it!

 

I believe your local economic crime unit will know a hand writing specialist.

 

Paul

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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  • 3 weeks later...

Hi there, sorry to "butt in" on your thread, but I think we are in a very similar situation.

 

I have outlined in the Legal Issues section (here: http://www.consumeractiongroup.co.uk/forum/legal-issues/178390-credit-agreements-over-25k.html)

 

My opinion on this matter, and I have had some well qualified advice that indicates it could be a strong argument.

 

1. It is the Banks paperwork - and they place it under the auspices of the act and therefore waive their right for it to be "unregulated"

2. If (1) isn't true and a judge were to rule that it _IS_ an unregulated agreement, then it (by virtue of the heading "CCA Regulated Agreement") is certainly a "prospective regulated agreement".

3. In either case, under section 173, The term (or prescribed term if you like or statement of amount of credit) is inconsistent with the regulations set down by the act (in this case the limit.

4. Section 173 clearly states that any term or statement that is inconsistent is void.

 

Furthermore - under s172 - under a s77-79 request - any statement made by the creditor is legally binding.

 

Ipso facto - Your loan agreement does not contain the prescribed term of a credit limit, (because the term itself is void).

 

Can ANYONE please find a flaw in this argument ?!!

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I have spoken to Trading Standards and they stated that though the amount on the agreement was above £25000, the agreement still stands as NatWest will be held to the agreements Terms and Conditions.

 

Basically it means that NatWest would be held to the CCA conditions by the courts despite the amount.

 

Unfortunately it also means that we are bound by agreement despite the amount.

 

However, there are other terms missing on my CCA agreement, so not giving up yet!

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Any more RBS? Narwest handwritten agreements out there

 

Oh yes ... heres' an example of how to misrepresent a 30K loan by RatsNest :-

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/183190-shoosmiths-cc-summons-cca-2.html#post1980233

 

http://s644.photobucket.com/albums/uu165/ASphotos11309/?action=view&current=CCAresponse2.jpg

Edited by shakespeare62

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law and litigation privilege

 

Please see the following copyright statement

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Oddly enough, Natwest seem to be ignoring all my letters requesting clarification of the CCA they sent. Think that they are hoping that I will go away.

 

As I have a tomlin agreement with them, I think that I will apply to the court for a stay on the basis that they dont have a valid CCA.

 

Will see what their defence is to that ie: if they claim they have, then use that to force a true copy, if they sya they dont, then seek a strike out of the loan!

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Oddly enough, Natwest seem to be ignoring all my letters requesting clarification of the CCA they sent. Think that they are hoping that I will go away.

 

As I have a tomlin agreement with them, I think that I will apply to the court for a stay on the basis that they dont have a valid CCA.

 

Will see what their defence is to that ie: if they claim they have, then use that to force a true copy, if they sya they dont, then seek a strike out of the loan!

 

They've failed to supply a true copy....where's the terms and conditions?

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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  • 2 months later...

The second ploy, we hear on the grapevine, is that they take your signature, when you write to the lender requesting a copy of the

Interesting.

 

 

Consumer Credit Agreement, and copy it onto a generic agreement. (Or if we do it for you, they take the signature from your consent form which we send to the lender.) This agreement is sent to you as the ‘original’. In fact it’s a forgery. A word of advice: if you have a little used signature, send that one off to them instead and see which one comes back on THEIR ‘original’ agreement.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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  • 2 weeks later...

Hi

 

I think Im another one of their victims, I CCA RBS and within the time limit, they sent me a what can only be described as a faxed microfiche photcopy. If you look carefully, the Customer duty of care checklist is signed, they have sent me terms and conditions, which is not signed by them nor is it dated by them, however its signed in the customer box, though the signature is different to the duty of care check list, the signature on the T&C I used when I last corresponded with them, and this signature was done deliberately.

 

The last sheet which they have sent me, is the financial information, if you could see what they have sent, is in a different type paper and looks recent in comparison to the other two.

 

Take a look, see what you think

 

u0o43.jpg[/img]

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It is plain and obvious that all the agreements posted so far on this thread are the work of one person... this person resides at CMS TELFORD.

 

Paul

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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It wasnt for a subject access request or CCA, i was writing to them telling them I cannot pay the agreed amount, and this letter went to Credit Management services.. Telford. Im 100% sure they received it as 2 days later Apex Credit Management (DCA) contacted me mentioning my latest correspondance. And that is when I used a unique signature, i.e My first name is S and surname is I, the "fake" I used was SP in a scroll, work that out. Is there anyway I can show someone on here the 2 sheets with the different signature, without comprising security.

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I have scrutinised the Credit Agreement they have sent me and quote a paragraph from the Agreement. T&C Para 15. ss (a) The provison of the agreement to the customer is not a commitment by the Bank to lend. The bank will not be obliged to provide the loan until a) THE AGREEMENT IS SIGNED ON BEHALF OF THE BANK.

 

I cannot see any signature on behalf of the bank, apart from on the Loan Customer Duty Care Check list, which is intialled. This I take is seperate to the actual Credit Agreement.

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I have scrutinised the Credit Agreement they have sent me and quote a paragraph from the Agreement. T&C Para 15. ss (a) The provison of the agreement to the customer is not a commitment by the Bank to lend. The bank will not be obliged to provide the loan until a) THE AGREEMENT IS SIGNED ON BEHALF OF THE BANK.

 

I cannot see any signature on behalf of the bank, apart from on the Loan Customer Duty Care Check list, which is intialled. This I take is seperate to the actual Credit Agreement.

 

I agree......therfore the Bank MUST have Given you the money;):D

 

sparkie

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Ye of little of faith Sparkie

 

Why is it when the banks do something wrong, (illegal) its seen as a admin error when the consumer goes against the admin error, it seen as " we will strike you down, how dare you take us on" Who are you, dont you know who we are.

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