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Virgin Media, reclaiming late payment charges


MickKane
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If they are trying to say it costs them £10 to send an automated letter and automatically dial your number once or twice then they have just proved your case.

 

Proceed to court 14 days after LBA received, do not pass go, receive money back from Virgin Media.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Thanks Emma, going to court to pay the fee tomorrow. Usually used MCOL but doing it at the local court this time, all other times it has been for credit cards and have been paid up within 28 days, is this how it usually works with Virgin

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This clearly looks like a final response.You have shown reasonable attempts to resolve matters and told how you would consider that target met.

There is absolutely no signs of them paying up and they have also gien pre conditions for them to refund a partial amount.

Off you go then.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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See my earlier response.They will acknowledge the claim within the 14 days of issue.They will indicate they are to defend.Their defence will follow.

Its up to you to decide if you want to try to negotiate at that point.

Their Legal bod (Mr.Bond) will then take over,and it will be him that you should deal with.

I suggest at that stage you then offer to file discontinuence if they settle the amount as claimed-remind him that this will save allocation and hearing fees.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 years later...

Send this request including the £10 fee to the address which your bank has registered with the Data Protection Commissioner as the address of the Data Controller:-

 

how do i find this adress , and also , some of the payments have been made via mine and my partners cards , how will that work ?

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As commented in your other post-their address for the SAR is in the sticky in this forum.

 

It does not matter how or who made the payments-you will be seeking refund of all charges levied on the account.

The request needs to be made by the account holder which if it is in 2 names,can be either of those named.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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You should create your own thread for help and advice in pursuing these charges.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

thanks for your reply on this martin , i couldnt find that adress in the sticky , would you be so kind as to point it out for me as i have over 5 years of non DD payment fee's and late charges with this company , they change their billing dates and i pay in advance also so im always incuring these charges whenn not expecting them

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Thanks for pointing this out.

I will do an update.The info you need is their registered office address;

 

Media House,

Bartley Wood Business Park,

Hook,

Hampshire,

RG27 9UP

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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