please help me need advise about my holiday claim as thay not paying me a penny back!!

[littleladyellz]

Hi Guys ive just caught up on it all. PLEASE put in you letter that you are not in regular contact with the family member involved this will sway the decline heavily. We previously paid a claim on the basis that the customer did not live near their relative and wasnt in regular contact so there was no reason that they would disclose their medical history to a member of the family they are not necessarly close to.

The medical certificates are classed as necessary paperwork to assess a claim and the fee the Drs charge range from £10 to £70 in some cases. The fee charged is purly an admin fee which is why the insurance wont pay it. It is not part of the cost of the holidays its encouraging Drs to make more money than they already have.

Yes they have 8 weeks to answer your complaint but you will likely receive in 4 weeks as a rule of thumb.

Any questions give me a shout.

Good Look x

[t88mme]

thanks for this littleladyellz i will put that in the letter .

do you mean about the medical certificate from the insurance that the doc has to fill in ? as if so he did not charge me nout for it

plus if thay do change there mind on my claim do i recevie the full amont or still need to pay the ex £50 each?

Hi Guys ive just caught up on it all. PLEASE put in you letter that you are not in regular contact with the family member involved this will sway the decline heavily. We previously paid a claim on the basis that the customer did not live near their relative and wasnt in regular contact so there was no reason that they would disclose their medical history to a member of the family they are not necessarly close to.

The medical certificates are classed as necessary paperwork to assess a claim and the fee the Drs charge range from £10 to £70 in some cases. The fee charged is purly an admin fee which is why the insurance wont pay it. It is not part of the cost of the holidays its encouraging Drs to make more money than they already have.

Yes they have 8 weeks to answer your complaint but you will likely receive in 4 weeks as a rule of thumb.

Any questions give me a shout.

Good Look x

Edited January 9, 2009 by t88mme

[littleladyellz]

hiya you would still be subject to £50 xs however if you but in the letter that you feel that as a gesture of good will due to the distress caused you should have it waived then they might not deduct it.

You obviously had a nice Dr to fill in the certificate they normal dont do a think without a fee.

Good luck x

[t88mme]

thanks , will keep you informed on the reply i get from them

thanks agains guys for your advise

[t88mme]

hi ya guys

just to let you know i had a letter today saying that thay have changed there mines on the letter that i wrote after i had your advice appealing for my travel claim back ,

i asked them to wavie the ex but no joy on that part but at least i got the rest back .

thanks again guys i dont think i could of done this without this site and advise xx

[littleladyellz]

Congrats x

[Mr lex]

Well done t88mme

[Sali]

Well done t88mme. Justice!