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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Another Cahoot bad deal.


juice123
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Hi Guys ...,I didn"t realise this Cahoot 'rip-off' was so widely spread>

I took a 6% loan out over 5 years and paid the full 5 year term with no default.I heard nothing from Cahoot over this entire period (kicking myself now as should have kept an eye on it)so presumed all was ok.After the loan period I stopped the direct debit only to then hear from them by 'post' me a letter telling me I'd only paid off 10% of the original amount.

Six months into the loan the interest rate went crazy but they admit they would have only told me via email and not via letter.If they had told me about the interest rate I would have taken action.To make things worse,the email address they had for me was incorrect,they spelt my name wrong yet they spelt it correctly on the posted letter.

They tell me it was a flexible account,maybe but who regulates them?What is stopping then putting the rate up to what ever the seem fit and not informing the customer.

 

Any guidance on this would be great.

Many thanks....juice123

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Welcome to the site.I will move your thread into the Cahoot forums,where you should get some guides.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

Hi Juice - just out of interest how much did they alter your rate by?

 

They got me by changing my fixed charge to a variable rate on a credit card as soon as it got more profitable to them to do so and my complaint is currently with FOS as I still state if they could just alter it to a variable rate and ramp up the charges what was the point in offering me to pick between the two options? Fingers crossed the FOS agree although I'm not very hopeful!

 

Have you complained about yours to the FOS as well?

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