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    • Likely will be legal action unless they have been retained due to AMLLs... Can we have an idea of amounts?
    • Hi Cag member's,   I apologise if i have posted in the wrong thread. Was Looking for some advice please, with a situation I have with Revolut ltd. I have been using the app for over a year, just for the purpose of travel, but in March 2020 I started using their trading platform. Everything was working without any issues. I was toping up my Revolut account fine, Trading fine, Then in August 2020 my wife & I made a transfer from her bank account to my Revolut account, (which we've done before) I then moved the transferred funds into my Revolut savings account. 2 days later Revolut temporally locked my account. Over the last 3 months I have requested an update & even contacted their complaint's department, only for them to reply back with a template message:   'Your concern has been raised to the relevant team. They're currently being reviewed by our relevant team and, if there's anything else we might need from your end, we'll make sure to reach out. Unfortunately, I can't provide you with an estimate of how long the investigation will take, but we'll do our best to sort everything out as soon as possible as we understand how important it is for you. In any case, I've already reached out to them, so they can prioritize your case. So don't worry, we'll contact you if we need further details and thank you for your patience'   I then made a complaint through Resolver. Revolut replied and decided to close my account. What is the best way to get my funds in Revolut returned  back to me?   Look forward to hearing from you all Sheriff
    • Well I'm pleased that you are managing to get half hour of free professional legal advice. However, I think you should have started there first. You have had several hours of free legal advice on this forum from a volunteer team which has nothing to gain from any of it. If your professional solicitor disagrees with what we say here then presumably you will go and make your own way – which is fine. We don't have any problem with that and don't think that is sour grapes. However, it will mean that the time and enthusiasm which has been invested here has gone to waste. If you had gone to your free professional solicitor first of all you could have formed a view and then if you had come to us for help, there would have been no risk of this free resource being wasted.  We can scarcely cope with the workload as it is. The Consumer Action Group isn't another piece of social media chat group. It's a serious legal consumer service which is run on the goodwill of its volunteers and has been going for almost 15 years and which can scarcely meet its expenses. It may be that Facebook or a WhatsApp group would have been more suitable for you as a starting point. I hope you get some good advice from your professional solicitor and if it chimes with what we say here then you can certainly continue to use us but for the moment I think we'll stand aside.
    • Cheers all!   @DX CPR Not sent yet.   @Andy Already done, AOS and defend all checked.
    • The virus is one of three "once in a lifetime" recent economic shocks says the Resolution Foundation. View the full article
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Hi PC999

I have had similar experience only yesterday. The bastards took £399.99 from my account. Have e-mailed Stockport local MP, Watchdog, OFT, and spoken to HSBC Fraud Dept who will pursue it. This loan company want hanging. Tried to phone but no one picks up. Have tonight e-mailed someone at their offices called Sam and threatened them with court action. Hope this helps you in your quest to fry the bastards!!!!

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We have had the same happen to us, we lost 349.00 without authorisation to TLG loans(the lending group as we have since discovered). After partially filling in a form on the internet for a 'quote' we were contacted by them. They told my partner they had a company willing to lend and required card details for 'verification'. My partner gave these in good faith not realising that card information should NEVER be given for any reason other than a money transaction as those numbers are all they are for. We have since been innundated with phone calls, texts and ridiculous 'offers' through the post from various other brokers vying for our money for another fee of course! Yes loans have been incredibly persistent despite being told we are not interested.

I think instead of everyone having to go through all the hassle of phone calls, forms, e-mails and the like to claw back money that is rightfully theirs a new law should be introduced with a 'cooling off' processing period of say 12-24 hours whereby you could make checks and correct mistakes(we all make them!)and be able to cancel a such transaction. It would also make it a hell of a lot harder for these companies to commit fraud, for that is exactly what they are doing when they lie to get those card details, regardless of what the law says.

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Well I have been done out of £199.99 like most people on here, its a security check... Ok got loan etc etc... may be a charge nominal fee... wait for paper work 7-14 days...today they took the money!:mad:

 

So rang bank up report it as fraud! Has not proccesed it yet acording to switch, told them I did not put in the pin number etc...All I got to do is now wait and see what happens..

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I am also a victum of this dodgy company.I did apply loan but not through this company and don't know how they got my information.

Some one called me on 24th April 2009 and pretend that TLG is a lender not a broker and my loan has been approved.Then he asked me to pay a admin fee to process my application.I gave him my details and they robbed me off for £ 199.99.

I did try to contact them but they not answering the phones as everyone knows about it.I don't know why anti crime departments are not taking action against this company.

Just because of them 1000's of people are suffering through stress and hard time.These companies are supposed to help people in thier difficult time instead of robbing them off.

I have sent this complaint to many financial organisation but don't know whether they will take any action or not.

 

I could live on that £ 200.00 for about 2 weeks.Don't know what to do

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Hello All,

 

I too am a victum of these as*holes, i got done for £299.99. Like everyone else i have since written to the omsbudsmen service, Trading standards, and Watchdog, all of which were very intrested in this company. But it still remains to be seen what will come of this company, will i get my money back like some of you of will i be subject to more ridicule for being so bloody stupid.

 

I feel so conned by these people, they have taken the money now i struggle to pay my little ones play school fees, and these ruthless hounds seem to not even care.

 

I think we should set-up some kind of group to either protest outside thier place of biussness or just haress the hell out of them leike we have been harrased.

 

Has any one actually taken direct action yet on these ppl??.

 

I just wish thousands of more ppl won't be harassed and lose thier money.

 

Kind regards,

 

R.J.

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  • 2 weeks later...

Hi all

 

Just thought i would let people know that i too have been stung by this very nasty and thieving company who want their hands cutting off for stealling hard working money off people. I can't believe that i could be so stupid. I went on the internet and put my details into the loan supermarket also and was inundated with text messages and phone calls, i also got a phone call from a broker Paul on the 9th May 2009, who told me that he had a company who would accept my loan and that he needed my card details to make sure that the card was registered to my home address. I don't know where my head was especially when he asked for the three digits from the back of the card. On the 12th may 2009 at 00.54am £499. and some pence came out of the bank and another for £18 something. My husband and i only found this out when we received a letter from the bank telling us that we were over our overdraft and would be charged £22.00 every five days whilst being over the overdraft. I have spoken to our bank who have blocked my card but they can not guarantee these people still trying to get more money out of our account. I may have to go and change all our bank details and start a fresh bank account. I too am going to contact watch dog, trading standards, consumer direct and the police and the financial ombudsman i too suggest that other people continue to contact these in order to get these thieving people stopped.

 

Annoyed and very angry Ann

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  • 3 weeks later...

Hello, I never managed to get the money back. I have now noticied that their phone is gone down. Then I read this post from a different website

 

HELLO ALL TLG USERS

 

I AM A RELIABLE SOURCE OF INFORMATION.

 

I USED TO WORK AT TLG LOANS UNTIL VERY RECENTLY, THREE DAYS AGO ACTUALLY. I LEFT BECAUSE I DID NT FEEL COMFORTABLE WITH HOW THE COMPANY WAS BEING RUN.

 

I CAN TELL YOU HONESTLY NOW, I WORKED IN ADMIN AND EVEN THE STAFF WERE LIED TO ABOUT HOW THIS COMPANY WAS RUN.

 

THE COMPANY HAS JUST BEEN SHUT DOWN. TODAY.

 

PEOPLE HAVE BEEN ARRESTED AND THE COMPANY IS BEING INVESTIGATED FOR FRAUD.

 

EVERYONE REPORT YOUR CASE TO TRADING STANDARDS AND GET YOUR MONEY BACK.

 

 

I dont know how to get my money back. Im so so so so upset.

 

:(:(:(:(:(:(:(:(:(

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  • 3 weeks later...

So pleased to see they have been closed down. We had a call from Stockport Trading Standards - who we originally reported this company to - asking for our permission for them to give our details to Greater Manchester Police. We said YES!!!!

We got our money back through our bank eventually, hope you can all get yours back too.

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As you paid by debit or credit card tell the bank to do a recall If they refuse whilst making some lame excuse tell them the money taken from you was part of an alleged country-wide fraud which is now in the hands of GMP & should they continue to refuse you will report them to the police for alleged money laundering:D

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  • 2 weeks later...

"..........HELLO ALL TLG USERS

 

I AM A RELIABLE SOURCE OF INFORMATION.

 

I USED TO WORK AT TLG LOANS UNTIL VERY RECENTLY, THREE DAYS AGO ACTUALLY. I LEFT BECAUSE I DID NT FEEL COMFORTABLE WITH HOW THE COMPANY WAS BEING RUN.

 

I CAN TELL YOU HONESTLY NOW, I WORKED IN ADMIN AND EVEN THE STAFF WERE LIED TO ABOUT HOW THIS COMPANY WAS RUN.

 

THE COMPANY HAS JUST BEEN SHUT DOWN. TODAY........."

 

PEOPLE HAVE BEEN ARRESTED AND THE COMPANY IS BEING INVESTIGATED FOR FRAUD.

 

EVERYONE REPORT YOUR CASE TO TRADING STANDARDS AND GET YOUR MONEY BACK.

 

very much doubt its gone down, anyone here had their money returned?

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welcome matskiuk

 

What do you mean by "very much doubt its gone down" Their web site appears to have gone

 

Other than that the arrests are great news pity it took so long

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  • 2 weeks later...
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  • 1 month later...

Hi,

 

I was using Carter and Carter's debt management service - they are the same people as TLG - they took my money too... I guess I will be writing to trading standards....

 

P1

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  • 1 month later...

hi all,

i am still waiting for the "investigation" by carter & carter, the lending group or the loan supermarket to be compelted, this is 1 year gone.

well, i sent a recorded delivery letter which i got back today from the post office as undelivered. a few weeks ago i issued a claim via HMCS Money Claims, a court service. As i have not heard back i have applied for a judgment for the full amount to be paid back. so reading htat they have closed down is a suprise.. i hope you will all issue claims on line at the cost of £25 which you can claim from them, thats if they f**king pay up..

lets make sure they do not rip anyone else off, by making the claims for OUR money and reportign them to trading standards.

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