References to CAG from DCA's

[mr.ton]

I was just wondering..has anyone got any true examples were by a DCA - either through a letter or on the phone, has made some sort of reference to CAG.

Would be interested to know this

[pt2537]

I was just wondering..has anyone got any true examples were by a DCA - either through a letter or on the phone, has made some sort of reference to CAG.

Would be interested to know this

 

Yep Newmans DCA often make reference to CAG

 

I had a telephone call with them once and despite me telling them that i work for a solicitors, they kept saying that my views were wrong because i had taken them from the Consumer Forums

 

ive also had a letter back saying that my letter, despite being on letter headed paper, was materially the same as found on certain forums????

[Dibsthefrenchie]

CapQuest issued an SD against me and stated actual threads from this site.

[mr.ton]

CapQuest issued an SD against me and stated actual threads from this site.

 

You kidding me?

How did they do that exactly?

[godpikachu]

they obviously have moles who watch the site and search for any references made about them.

 

how sad.

[Fred Bassett]

Cabot recently informed me that I had been 'badly advised' which I took to be a reference to the CAG.

 

Fred

[mr.ton]

I have noticed that lot...in that DCA's seem to think of anything mentioned on these type of sites as "bad advice".

Bad advice coz it dents their profits thats why

[Fred Bassett]

I have noticed that lot...in that DCA's seem to think of anything mentioned on these type of sites as "bad advice".

Bad advice coz it dents their profits thats why

 

Precisely. They did suggest this "with respect" though. How very polite.

 

Fred

[postggj]

in my claim against welcome finance i was told by them that i was ill advised by an internet forum and can only land in defeat.

 

shame realy as i had the last laugh thanks to cag.

[godpikachu]

i wonder how long its gonna be before the threat monkies start sending letters like this:-

 

 

Dear sir or madam

Re:- account 789748967498745964

 

We notice that you keep sending us letters, requesting things like Credit agreements and such, you are ordered to cease this activity.

 

As you may not be aware, the 1996 Removal of right to advice act explicitly states that you may not recieve advice form any source while dealing with a debt collection agency, as DCAs such as ourselves are empowered by the Total authority in all matters act 1953.

As we are a multimillion pound business, you should be aware that we are covered by the Incapable of making errors act 1805, therefore whatever we tell you should be treated as gospel.

 

We are now telling you that you have no rights whatsoever, and thus should you attempt to request we prove our right to collect on this debt (which by recieving this letter you automatically assume responsibility for), then we will have no choice but to send you furthur letters and quite possibly send court appointed bailiffs who will remove all items form your address in recompense for the debt.

 

while we do realise that the debt is not in your name, or even for anyone who has eer lived at your address, you should be aware that you are in fact responsible for it, and due to you being stipped of your rights in this matter, we would advise you pay up immediatley by credit card.

 

[Bookworm]

Not DCAs, but when I went to court against a finance company, they tried to say to the judge that I was only going ahead so as try and create a precedent (in small claims? ) so I could boast about it on CAG.

[blind-as-a-bat]

i wonder how long its gonna be before the threat monkies start sending letters like this:-

 

 

 

 

 

You forgot a bit

 

........we would advise you pay up immediatley by credit card on the following premieum rate phone number.

[godpikachu]

Not DCAs, but when I went to court against a finance company, they tried to say to the judge that I was only going ahead so as try and create a precedent (in small claims? ) so I could boast about it on CAG.

 

when i took orange to small claims court in 2003 they wrote to me and told me that if i intended to use their own terms and conditions against them i would be committing an illegal act! (my claim pack to the court included a highlighted section of their own terms and conditions, clearly showing the had breached them when married up with other documentation i had obtained from them, as well as the relevant statuatory laws etc that applied which i obtained from OFCOM and the CAB).

 

the letter stated i was to remove these items from my claim pack as in their opinion they were inadmissable as evidence, obviously i ignored them and submitted this letter to the court, at which point the judge asked oranges reparesentative as to why they presumed to decide what i could admit as evidence before a court, their rep remained silent, and about 5 minutes later i was awarded a full refund of what they owed me, plus costs and compensation.

[ODC]

You forgot a bit

 

and dont forget the line of all lines

 

''This letter is valid even if not read by you''

[blind-as-a-bat]

:lol:

[godpikachu]

oops, forgot that bit :-|

[sillygirl1]

How about changing it to

 

"Not valid if placed on a certain website....."

 

I was told by one lovely company that I had been mis-informed about me NOT having a licence to record phonecalls. Their phone monkey started by saying

 

"This call is being recorded."

I replied "I'm recording it too..."

Phone Monkey "What is your licence no, you need a licence to record calls."

Me "Sorry, I am a private person and my phone is set to automatically record calls due to memory problems."

PM "What is your licence, you are committing an illegal act if you record this call... you need one even if you are a private person."

Me "Sorry, I am not aware of that law, where do I find it?"

Phone Monkey "Not from an internet site are you?"

Me "Which one would that be?"

Phone Monkey "This call is now being terminated."

[godpikachu]

yeah, call centre monkies dont like you recording them, because they know that if they say or do something wrong then you can use it against them, so theyll either hang up immediatley or will start behaving in an ultra fascist manner, usually just repeating whatever it says on their computer screen.

[bigegg]

ive also had a letter back saying that my letter, despite being on letter headed paper, was materially the same as found on certain forums????

 

to be fair, you have written quite a few of them on here.

Edited January 1, 2009 by bigegg

[sam614]

2nd dec i told lowel threat monkey that i would have to seek advice after recieving a out of the blue phone call from them saying they owed this debt(which i stated dont think so as that is at least 8 years old(fell off credit file 2 years ago)they asked what advise i sent CAB monkey said that cab would advise me to ;pay my indepinance?big word there.so i said well i will look on the net for old debt advise.monkey said let me advise you that if you take notice of the SHOCKING DELAYING TACTICS ADVISED BY CAG AND OTHER SUCH GROUPS YOU WILL FIND THAT THE LAW IS ALWAYS ON OUR SIDE.....SO I LOOKED UP CAG AND HERE I AM STILL AWAITING CCA SINCE 14TH DEC

[mr.ton]

There is as much right for us to record them as there is vise versa.

Yet another false myth spread about by DCA's in order to delude the public into not knowing what is what & so we end up paying them

[mr.ton]

SHOCKING DELAYING TACTICS ADVISED BY CAG AND OTHER SUCH GROUPS YOU WILL FIND THAT THE LAW IS ALWAYS ON OUR SIDE.....

 

The deluded muppets really think it is as well...little do they know

[godpikachu]

There is as much right for us to record them as there is vise versa.

Yet another false myth spread about by DCA's in order to delude the public into not knowing what is what & so we end up paying them

 

 

actually its more a myth spread by users of call centres in general, to hide the fact that their customer service record is pi** poor.

[Fred Bassett]

Just tell them that you're recording the call "for training and quality purposes".

 

Fred

[godpikachu]

Just tell them that you're recording the call "for training and quality purposes".

 

Fred

 

 

or more accuratley, "for comedy purposes"