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Bt threatning to disconect me


Flagg913
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I moved from Bt to sky for my line rental after i had a few problems with bt....Bt have sent me my final bill but i don't agree with it, so currently i'm refusing to pay a bit of the bill....bt say if i don't pay they will disconnect my phone line...... Can they do this since i get my line rental from sky?

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So even though i pay sky they can still cut me off? Does anyone know what will happen after they have cut me off, when i've payed the final balance will i need to pay anything to have it put back on? and who do i ask bt or sky? oh and can sky take rental for a line what's been disconnected?

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The actual provider i pay line rental to is Sky...but Bt are threatning to disconect the line... I didn't think they could since i pay my line rental to sky, but the first poster said they could as they legally own the line? Just to add... i didn't pay the bill because they had broadband and line rental for the next three months on my bill, even though i had left them...they refunded this and not the bill is £49 this was done the 15th on the 17th they sent the letter about disconnecting me....i don't get payed till end of month.

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They cant disconnect your line as Sky are your provider so dont worry. If you disagree with the bill call up and explain it to a manager, tell them if you want to pay it and they will give you more time if you explain when you want to pay. BT cant disconnect what isnt there's - BTW and BTR are 2 totally diiferent companies: you will never deal with BTW. I would also complain about the discon threat as its just a standard letter they have sent out which is obviously wrong.

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