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    • eh? no valid contract!   is the BT coming out the same bank AC?  
    • Hi Sorry but i am still stuck on where to go next in all of this.   This week the dealer contacted me at the 11th hour to talk repair of my car. He seemed only interested in the repair in speaking of just one of the problems  and i was struggling to get him to commit to the other fixes required. I asked him about the service history log and the proof that he had changed the cam belt.   He has told me that he will chase the service log book through his accountant. (I'm confused why through his accountant) and that his mechanic would provide the paperwork for the cambelt work, although he is away until September. (I dont believe any of this. He has had months to do this)   Back in June he said in a text to me that he would get my car fixed once his supplier opened for business from the 4th July and arrange a date with me. From that date onwards i was unable to contact him. He didn't answer his phones or reply to my texts or answer machine messages. He has told me now that his business was closed during that time.    I asked him about the 3 recorded messages i had sent him that were signed for. He said that he has not seen any letters. Somehow though he has sold 10 cars throughout May, June and July. I have been watching his stock level on Autotrader and he has been advertising his new stock and his sales on facebook throughout this period. Also he has chosen to contact me this week on the night before i was stating i would take action.   Frustratingly i expressed my desire to return the car to him for a refund and he has told me that because i didn't reject the car in the first 30 days then that wont happen. How could i reject the car if his business was apparently closed, we was not responding to me other than initially putting off any attempt at repair work.   I am feeling completely cheated by this man. He has even accused me of purchasing a car from him that i knew was faulty!!    I have shared my story recently on a Land Rover forum and interestingly a member of the forum has come forward and told me that he had also test drove the car before i did. He said the car displayed the errors i am experiencing and that the dealer had acted suspiciously. This forum member has offered to write me a statement if its of any use?   September the car is due an MOT and it is likely to fail because of the work he has not done. If i take this matter to court and it takes 6 months then what do i do if the car fails the MOT or the faults cause the car to brake down? I need this car for travelling to work and back.   Is it a viable option for me to get the car fixed myself and then claim that cost at court? I need a working car and i do not trust this dealer. He is clearly telling lies and i dont trust him completing the work to a satisfactory level if at all. Im assuming he is wanting to wait for HIS MECHANIC to get back from his holiday too. Strange time to be away for several weeks.   If i was to get my garage to do the repairs i could also ask them to confirm if the cambelt was ever changed. I'm convinced it wasn't.   Please advise. I am incredibly stressed out.
    • Do they need the insured's permission?  Won't the insured have agreed for the insurer to have conduct of any claims and to assist in any court case(s)?   I don't understand why the OP is reluctant to assist their former insurer?
    • The ombudsman services has rewarded us 9k for a Biomass boiler was installed incorrectly and never worked properly. The installer is refusing to pay. He has set up sole trader but has now ceased trading. The consumer code HIES part of the renewable MCS scheme which our installer was accredited to is recommending that we take him to court before they are able to use their compensation fund to pay us this money. Even though their terms state clearly that they would pay the consumer the ADR award if installer declines to do so and they will then at then seek payment via the courts themselves. Can the consumer body recommend this would this be seen as legal advice? If so surely they can’t do this? Attached is the term of membership which talks about the compensation fund held by the consumer body in section H in attached document        Reference 19 - HIES Contractors scheme standard terms of membership.pdf
    • I rent a garage from a large Housing Association in London, and I have for many years. The garage  is in a cul-de-sac with few others, and the entrance is through a small path between two houses. I live in a different area and I use it for storage. A few months ago  I found a pillar bar installed at the beginning of the path. I contacted the landlord, thinking that they had installed the bar, to get a copy of the key.  In fact, I tried unsuccesfully to contact the responsible area manager for nearly a month, with countless phone calls and messages left with the receptionist, but was never called back.  In the meantime I found out that the bar wasn't installed by the landlord but by another garage renter, who then asked a hefty fee for a copy of the key from myself and apparently everybody else.  I was totally enraged by the request which bordered extortion, but in the end I had to fork out as the landlord never ever got back to me and I needed to access the storage. The lock of the bar is now broken, and I am dreading having to pay again for a replacement in order to access the garage where my belongings are. To challenge the individual is not an option. He was very confrontational, and I don;t want to feel intimidated when accessing the garage. How can I make the landlord take notice and remove the bar? I feel the landlord is responsible for ensuring that the access is open, but my messages always stop with the receptionist.  Thank you   Cris
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
slick132

Use the right name when Filing against BC

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When you get to the stage of Filing your N1 at court, make sure you use BC's correct name and address for the Defendant.

 

There's been a case recently where they successfully had a Judgement against them Set-Aside because the Northampton address was used.

 

Use this:-

 

Barclays Bank PLC t/a Barclaycard

1 Churchill Place

London

E14 5HP

:)


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The CCJ given against BC was set aside by the court, and BC were given the chance to lodge a defence as they said they never received the original court papers.

 

http://www.consumeractiongroup.co.uk/forum/barclaycard/138906-mackerel-barclaycard-4.html#post1679677


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Which is quite believable, as Northampton is their bulk clearance place, so in this instance, I could believe it.

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