Jump to content


  • Tweets

  • Posts

    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Just Recieved A Signed Capital One Agreement


sunflower99
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4369 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Thanks for the tickle/rep comment.

 

I can help but i will need to know who u are so i can look.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

  • Replies 1.5k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Hi Godmother!

Thanks for putting up your cca copy to compare.I am not a great expert on CCAs.The first thing i notice is that unless you took your crapital card out in 2008! set of ts and cs on 1A totally irrelvant and are current terms and conditions as they have 2008 printed on side so can be totally disregarded whatever drivel it says!:D.!B which crapital One allegede is on the side of your cancellation form but only on their say so! do not in my humble opinion contain the proper prescribed terms and conditionswhich make it enforceable there are no tables of precentages and time taken to pay loan or credit card off!and also as they appear to be part of set one as they precede set 1A!Set 1B have terms 1 to 11!Set 1A have terms 12 to 23 but both not applicable to original terms and conditons when yoou took card out as the page refers to May and july 2008!Also the only thing you got on display here is the cacellation form! no signed agreement! Is that all they sent you?set 2 also refer to July and Aug 2008! if that alll they sent you you got no worries with yours you lucky thing!:D

Edited by sunflower99

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Hi godmother had to edit post as my brain not funtioning very well this early in morning!Hope last post makes, sense! LOL! Thanks for accepting frienship request and taking an interest in my threads! and giving me some moral support!:)

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

yeah i think they can try and pass them off as original.

 

Well they have no chance with me as i fight and fight hard.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

I am sure that cca would not stand a chance in court as all conditions sare from 2008 and they only sent you a cancellation form :D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

3-2.jpg?t=1228870293
Hi i just wanted to clarify in what way that this table of percentages and other terms and conditions is unenforceable on the above quoted second page that capital one are trying to imply is overleaf of back page?should i need to point out all the concerns and shortcomeings about this CCA? Does The fact that that table of percentages and the other ts and cs on the above page appear not to have number of repayments over specfied times to clear various sums of borrowings on card?I just wanted to clarify all the defects in this supposed cca that i could point out should i need to point out this CCA is unenforceable?I know i can also throw question on it by questioning the absence of term 23 overleaf ! and the fact that there are application forms in existance on this forum that are exactly the same but have different middles!:rolleyes:but just wanted to pull the second page to pieces as well in establishing that even if it was overleaf it is totally unenforceable! Sorry to be a pain but still feel fairly new to this business and want to check i got all facts right and know what im talking about?Any opininon and input to answer this question would be greatly appreciated.:)

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

There is no need to go into detail. What you have received is an application form and a set of 2008 Terms and Conditions. They have not fulfilled your request for a true copy of the credit agreement as laid down by the Consumer Credit Act 1974 and the account is now in dispute - keep it simple. Ididn't reply to them at all and I haven't heard from them since.

  • Haha 1
Link to post
Share on other sites

There is no need to go into detail. What you have received is an application form and a set of 2008 Terms and Conditions. They have not fulfilled your request for a true copy of the credit agreement as laid down by the Consumer Credit Act 1974 and the account is now in dispute - keep it simple. Ididn't reply to them at all and I haven't heard from them since.

Hi Pinky

Thanks for advice! i know you are right that they have provided ts and cs which are more current and not the ones in force when card was taken out in 2003 i am sure!but crapital one have been careful in mine to leave out any year of issue! or give aways such at putting in the overlimit fees and overdraft fees! so iHow can i prove what year those terms were from as i can not see any give aways in that second page?Godmother was lucky in that they printed 2008 in hers! sorry to i am probably being thick as i am still very new tho this game! and tend to be a bit of a worrier! Also in your case did you report your dodgy CCA to another body such as TS Fos or oft?Crapital one gave their final response when they sent this! and most people on this thread said i should not bother contacting crapital one complaining this just an application form! so not sure what to do now?At least should anyone try to take things further with this CCA i can point out the fact that sec 23 is not overleaf and that it does not apply to use of information! and that the definite ploy of crapital one to insert faint lines on both pages implying they are fold lines linking both pages together is a bit strange if you get my drift! as the absense of term 23 makes it clear that those pages were never connected as well! hopefully enough to throw a lot of doubt on that application form which crapital one allegedes is a CCA!:grin:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

There is no need to go into detail. What you have received is an application form and a set of 2008 Terms and Conditions. They have not fulfilled your request for a true copy of the credit agreement as laid down by the Consumer Credit Act 1974 and the account is now in dispute - keep it simple. Ididn't reply to them at all and I haven't heard from them since.

 

 

Absolutely, sunflower, they should know where this document falls flat on it's face. They have a large legal department that could tell them:) There is nothing to link it to the front of the document and of course there are the other discrepancies. Let them work it out for themselves. :p

  • Haha 1

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Absolutely, sunflower, they should know where this document falls flat on it's face. They have a large legal department that could tell them:) There is nothing to link it to the front of the document and of course there are the other discrepancies. Let them work it out for themselves. :p

Hi CitasenB!

Thanks for moral support! i just wanted to make sure i was clear on all the ways crapital has failed to fulfiil the request of a cca request in case things ever get taken further and i need to point out these defects in it to a judge!:grin:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Hi everyone helping me on this thread!i just received a letter from Dabitarse saying NOTICE OF IMMEDIATE ACTION and that they are planning immediate action against me which may include passing on or selling my account to an external Debt Collection Agency.Any advice how to respond to this latest threatogram would be apppreciated !

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Hi Sunflower,

I haven't caught up with your thread, but if it's any help...

THEY'RE SHOUTING AT YOU!!!

- in a not-very-cunningly-disguised way.

Read the letter again, and note the word 'may'. Everything that follows is a threat of a possibility.

It's head-monster tactics. They want to alarm you.

DON'T LET THEM!! :) xx

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

Link to post
Share on other sites

scan0001-3.jpg?t=1229779193

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Hi Sunflower,

I haven't caught up with your thread, but if it's any help...

THEY'RE SHOUTING AT YOU!!!

- in a not-very-cunningly-disguised way.

Read the letter again, and note the word 'may'. Everything that follows is a threat of a possibility.

It's head-monster tactics. They want to alarm you.

DON'T LET THEM!! :) xx

Hi sosumiThanks for reassurance!:)xx

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

well i hope they can clear it up after themselves

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

Hi,

 

I requested my CCA from CapOne on 11th November. They didn't reply but continued to send default notices and call me. When they asked for payment I said I was waiting for a copy of the CCA and the people I spoke to said I had been sent the agreement on 14th November - very speedy!!!!! - unbelievable I thought. Nothing arrived and on Wednesday I received a letter from Debitas like the one in post 63. I called and said that I was waiting for the CCA. I was told to go back to CapOne which I did, and got told the CCA had been sent on 14/11. I said they should send it again. On Thursday another Debitas call asking if I would like to make a small payment while I was waiting. Refused and again asked for CCA. This morning I received a sheet of a bad photocopy. No letter with it, just a comp slip. At the top it there is no address for CapOne - just their name/logo-style. It says Application Form and my name and address is underneath. Blank until halfway down the rest of the page until there is a box headed

 

Credit Card Account Agreement

Credit Agreement Regulated by the Consumer Credit Act 1974

 

This is my application asking to be issued with a CapOne credit card- no prescribed terms or anything like that. I think I will ignore it until they call again. I have seen on other threads that they are attempting to use other later Prescribed Terms/Terms and Conditions and pretend they were in existence at the time ?2002/3 and part of the agreement, but they haven't tried this with me. Maybe they are giving up on this because clearly a number of people on this site have caught them out and challenged the rubbish they are sending?

  • Haha 1
Link to post
Share on other sites

Maybe they are giving up on this because clearly a number of people on this site have caught them out and challenged the rubbish they are sending?

 

We can only hope so.

 

At least in your case you've been sent clearly unenforceable rubbish, which ought to discourage them from sending anything else in the future.

 

They may have a hard job explaining why they sent you two application forms which you have signed on the same day, one of which just happens to have some Terms and Conditions from another year on the back, and a couple of strange lines in between the printing which doesn't match.

 

Hold on to that application form - you might need it one day.

 

SH

  • Haha 1
Link to post
Share on other sites

Maybe they are giving up on this because clearly a number of people on this site have caught them out and challenged the rubbish they are sending?

Hi Desperate Daniella and Scabhunter

Yes lets hope so! They must realise they are on a very sticky wicket trying to do things like that as if it turns out to be true that is verging on fraud i!At least if i get forced to take this to court or i decide to make a comlaint to TF OS or Fos i have some strange questionable things things that i can point out to a judge or these organisations and i know that people on this site will give me all the help to deal questioning this alleged CCA!

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

If you take no action they may well scream 'til they're sick.

 

David

Hi David and Godmother!

Thanks for giving me another laugh!I was feeling a bit low and depressed when i got up this morning but you lot as usual cheer me up and help me get my wories into perspective!Thanks for all your moral support and friendship.:)

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Hi everyone

I just wanted to say a big thankyou to everyone who has subscibed to my Crapital one thread!and given me advice and moral support!I hope you all have a lovely christmas!:)xx

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

Silly here is a question for you, if they cannot provide a true signed copy of the original cca then the debt cannot be enforced!!! if there isno agreement?

 

they sent my mother a copy of ehr application form along witht he current terms and conditions. it has been passed over to the fsa and the oft....

rockin all over the world

Link to post
Share on other sites

Hi Sunflower,

 

I hope you had a lovely Christmas too. Mine was certainly quiet on the 'phone front - no calls from Debitas, Mercers, etc. Apparently even they stop for Christmas:) I returned home today and found that Capone has sent me a copy of some of their current T&Cs on the back of a letter, telling me to look at the enclosed leaflet for "the rest of" my T&Cs. This letter comes from the Marketing Department. I wonder if the Legal Department are sending these silly replies from Marketing precisely because the Marketing people probably won't know anything about CCA 74. Has anyone who received a bodged-together apparent agreement ever replied to Capone asking that a person of authority who is aware of the penalties of falsifying documents should sign the document as a true copy (and if they go to Court they could be charged with perjury if it's not a true copy)? In other words, don't try and get someone from the typing pool, or even marketing, to put themselves on the line because they don't know what they are doing.

Link to post
Share on other sites

Hi Sunflower,

 

I hope you had a lovely Christmas too. Mine was certainly quiet on the 'phone front - no calls from Debitas, Mercers, etc. Apparently even they stop for Christmas:) I returned home today and found that Capone has sent me a copy of some of their current T&Cs on the back of a letter, telling me to look at the enclosed leaflet for "the rest of" my T&Cs. This letter comes from the Marketing Department. I wonder if the Legal Department are sending these silly replies from Marketing precisely because the Marketing people probably won't know anything about CCA 74. Has anyone who received a bodged-together apparent agreement ever replied to Capone asking that a person of authority who is aware of the penalties of falsifying documents should sign the document as a true copy (and if they go to Court they could be charged with perjury if it's not a true copy)? In other words, don't try and get someone from the typing pool, or even marketing, to put themselves on the line because they don't know what they are doing.

Hi desperate Daniella!

I had a lovely peaceful christmas too!Lovely to have a few days free from DCAs!phonecalls!I had a bit of fun with a Debitas DCA this evening! Just kept shouting in a robotic voice communication in writing please several times everytime he tired to say something! LOL until he gave up and put phone downIts the first time i got a DCA to put phone down on me first! :D Still not up to fuzzzy bobbles standard though,My OH says im getting quite good with DCA phonecalls now!Yes it is awful that these banks tampering with CCAS requests.One of these day they are going to get their come uppance! surely judges must be getting more aware of these tricks now!

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...