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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help needed against Littlewoods


jimlfc6
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hi, could anybody give me a bit of information on littlewoods, i have tried searching, but must have been searching in the wrong place coz i cant find anything.

 

Basically i have an account with them where i buy items and pay them off at like 25 pound a month, (i dont have a store card just an account) however due to recent financial problems i have missed 4 payments and been charged £12 for late payment charges, could anybody tell me if they can do this? and if they cant does anybody have any forms i can download and fill out to send to them so i could reclaim the money, thanks in advance.

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Hi, jimlfc6.

 

You can claim these charges back, to find similar threads, in the SEARCH bar above, put in Littlewoods Account and stacks of Littlewoods threads should come up.

 

Have a look through some of them and see how Littlewoods work's regarding claiming back charges.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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hi, i have searched the forums under littlewoods accounts and dont really understand how you get the claim started, i have some knowledge of how to reclaim charges as i have wrote to my banks and credit cards about asking them to provide me with all my statements for the last 6 years, i just dont know how to go about asking with regards to a catologue account, is it the same kind of proceedure, does anyone have any links to the forms that i may find helpful to download and print, as ive looked and cant find the info i need to get it started, i am struggling to understand alot of what i have read with regards to littlewoods to be honest. lol

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Hi, jim.

 

Had a scout about ;) this thread will help.

 

http://www.consumeractiongroup.co.uk/forum/other-stores/74123-reclaiming-catalogue-late-payment.html?highlight=cataloge

 

I'm sure it's just the same as Bank Charges, here's the step-by-step, just amend the letters to your needs.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Littlewoods are noted for being difficult to deal with. They pass you around from one department to another, they dont answer your mail. I have contacted them three times in order to get something taken from my credit file. They dont even have the manners to reply. which i find to be so unprofessional and ignorant. It took me almost two and a half years to get my claim sorted .. So don t let them get to you. Keep going and dont give in. If they phone you request everything in writing, they dint like that. They will almost surely put the phone down on you. They treat their customers with total contempt. Best wishes everybody with your case

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